Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 683 reviews
(683 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good. It has a great screen, and it feels great all around. It's slow when downloading, but that's all.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MichelleH,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i has been great all around for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
My New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop works quite well. But sometimes the internet connection goes down, since the WIFI in the house is not the best.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Billy11751,
Thanks for choosing Lenovo!
It is good to hear that your Flex 5i is working quite well for you, and we appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
Student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop's perfect size, it has plenty of storage for my files as I am near the end of receiving my nursing degree.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MargaretP,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i is working out great for you and your use.
Please feel free to reach out to us should you have any questions -- we hope to hear about you securing your nursing degree soon!
Best,
Lenovo
Rated 4 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, excellent for simple office laptop or work from home unit.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnWayne,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that this Flex 5i offers great value and is working excellently for your use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
New laptop needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to best buy to find a small laptop travel purposes. So far i love the functionality of this product. I was a great buy for a low price
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JasmineD, thanks for choosing Lenovo!
We are glad to hear that your Flex 5i meets your needs and that you are loving its functionality.
We appreciate you taking the time to share this with us.
Rated 3 out of 5 stars
Seems to be sturdy while built with powerful proce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like getting pressured in the reviews till I really had time to test the product... But so far so good
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thanks for choosing Lenovo! We're glad to hear that your Flex 5i has been good for you so far, and we appreciate you sharing your feedback with us.
Rated 4 out of 5 stars
Great but anti Google Chrome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent laptop for the price and functionality. My only complaint that's it's anti-Google when some websites work best with Chrome. Other than that, it has its perks, especially for first-time users.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, CurtisB. Thank you for choosing Lenovo! You can add Google Chrome to your device should you switch out of Windows 11 Home in S mode. This should resolve the issue you expressed. Other than that, we are glad to hear that your Flex 5i has been excellent, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Lenovo review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for my granddaughter. She has been using it for her school work and it's been working great for her.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ChrisF, thanks for choosing Lenovo!
We are glad to hear that it works great for you granddaughter's use, and we appreciate you taking the time to share this with us.
Rated 4 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product excellent ordering and pick up process. Unfortunately product was returned as the recipient decided on an IPAD instead.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SteveF, we're sorry to hear that it was not a good fit, leading to it being returned. We appreciate you taking the time to share your feedback with us.
Rated 5 out of 5 stars
Great value for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works well. No issues with the operation. Wasn’t compatible with my docking station though.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AlexPower,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i is working well for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Dennise is the laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Following on Dino Roman's footsteps. Laptop #4, collecting. I love her. Her name is Dennise!
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RobertF,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love Dennise.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Best Buy - Lenovo laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy with my purchase. This laptop offers the right configuration and performace I was looking for.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NikhilL,
Thank you for choosing Lenovo!
It is great to know that you are really happy with your purchase, and we appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
Great computer for Senior Citizen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for senior citizen New windows was a little hard to get use to, but now feel safer.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Laine7,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that it is a great fit for its use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Great laptop, great value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a brother in law and he was very happy with the laptop. It was great value, and the look and feel was premium.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DrGenome, thanks for choosing Lenovo! We are pleased to hear that you are very happy with your Flex 5i, and we appreciate you taking the time to share this feedback with us.
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little laptop. It is a little difficult to open, but that's not really an issue for me.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JonathonK,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i has been awesome for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a few weeks and it’s been great so far. I use it for games and school work
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey GleeE,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your experience with your Flex 5i 2-in-1 has been great so far.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 4 out of 5 stars
Excellent Product With 2 in 1 Touch Screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture quality. I’ve had a lot of different brands of computers but Lenovo’s are the most reliable and long lasting my opinion
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Rad85, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i has been excellent for you. We really appreciate you sharing your experience and feedback with us.
Rated 4 out of 5 stars
Deep knowledge about the product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality and quick response of employees, and others, almost everything was good except employees’ deep knowledge about the product because an employee couldn’t give a clear answer for my question.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
Great little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop. It's doing exactly what I need to do. I lost everything in a house fire. So I needed something to get me back online to take care of things. (Emails,bills,ect) This things been a life saver.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
I would recommend this to a friendRated 1 out of 5 stars
dont buy this product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had one of the worst experiences buying this Lenovo Flex 5i from Best Buy. From day one, the laptop showed multiple issues: very poor performance, constant freezing, and overheating even during simple tasks. The build quality was also disappointing — the keyboard feels flimsy and the touchscreen is unresponsive at times. On top of that, the entire purchasing and post‑purchase experience with Best Buy was equally frustrating. Customer support was unhelpful, and any attempt to exchange the product or get proper assistance turned into a long, bureaucratic process. It felt like there was absolutely no concern for solving the customer’s problem. For the price I paid, I expected much more from both the product and the store. I do not recommend buying this model, and unfortunately my trust in Best Buy has dropped significantly after this experience.
This review is from Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U - 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey
No, I would not recommend this to a friend
















