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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 652 reviews
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with good feature such as fringes print reader.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KiranP, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i works great for you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but a little slow on processing search sometimes.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, onceafarmgirl, thank you for choosing Lenovo! We are happy to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Excellent laptop within Budget

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this product and definitely would recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ManikandanK, thank you for choosing Lenovo! We are pleased to hear that you are satisfied with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Price goes up and down every second.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop looks good for a few weeks use. We have to wait some time to really knows what is going to happen. Is very early for a review. That's my opinion.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been good so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Lenovo Flex 5i

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the computer, but I didn't like the fact it was windows S. I couldn't download any drivers for my printer. Also the unit that I had kept losing internet connection.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AntwonS, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Switched from Dell!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Value of this laptop. Dell kept changing prices and models and I found this great deal on Lenovo! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but would be great if it had a type c charger rather than a big dc adapter

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Erica, thank you for choosing Lenovo! Regarding Type-C charging, you can purchase and use a 65W USB-C charger with this Flex 5i. We are glad to hear that your Flex works great for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! My son loves it! This is my 2nd laptop bought from Best buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing Lenovo! We are glad to hear that your son loves it and that your shopping experience was excellent. We appreciate you taking the time to share these experiences with us. Lenovo

  • Rated 5 out of 5 stars

    14" Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced an aged 13" Lenovo. We are very happy with this product and the services provided by BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a great computer so far. Its more durable, great picture, and has a receptive touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. This is a gift for my daughter and she love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Joel, thank you for choosing Lenovo, and what a nice gift! We are glad to hear that your daughter is loving it, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Perfect conditions.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived in good condition, no scratches, well maintained, running 100%.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SammyC, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working perfectly for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all my business needs. Replaced a 10-year old HP computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Dennis68, thank you for choosing Lenovo! We are glad to hear that your Flex 5i meets all your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    My new lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, i love it! Lenovo always is inovating with his line products!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MiguelangelG, thank you for choosing Lenovo! We are glad to hear that you are loving your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Graduation gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my graduate. Quality product. We own other Lenovo laptops and have been happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life wasn’t good. The computer was very slow and laggy at times. It gets very very hot even with the fans on. The screen looks amazing though!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CaydenzeS,

      We're sorry to hear that you've had a poor experience with your Flex 5i. If you still have this laptop, we wish to help you resolve the battery life and performance troubles with you.

      First, with battery life, you can take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life, speed, or even the best of both worlds with automatic intelligent power.

      With performance problems, to try to resolve this, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Who needs a sit down?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the yahoo email appearance. If I ever get used to the "improvements" the high paid techys can invent in their need to keep their jobs and prove they are busy......

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was exactly what I needed and the person who help in the store was so helpful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, BeatrizA. Thank you for choosing Lenovo! We are glad to hear that your shopping experience was great and that your Flex 5i is an exact fit for your needs. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying Lenovo good product, looks good.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LeslieA, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good so far, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 3 out of 5 stars

    Google Users Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use Google Chrome you will not be able to on this computer unless you uninstall Windows and reinstall.

    No, I would not recommend this to a friend