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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 652 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-652 of 652 reviews
  • Rated 4 out of 5 stars

    So far so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been more than sevriceable. Setup was relatively easy, it seems to hold a charge well and picture quality is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop but out of patience with MS Windows.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The harware is fine. It replaced an older Lenovo W10 laptop that bricked after a Windows update. This W11 sytem required alot of work to get it to run my apps that worked well under W10. Not the fault of the hardware but next iteration might migrate to Apple.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MatthewW, thanks for choosing Lenovo! Although, we are sorry to hear that you ran into some issues. We'll be sure your feedback is shared with the respective teams. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops are great to have when traveling.inexpensive option built well.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Lerchcon,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i 2-in-1 is working out great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandaughter. She would give the computer a 4.5 beause the computer was in an "S" mode and she was not able to add other apps until 24 hrs. after set up. She was frustrated at fist. Other than that it is a great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and flexible !! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop east to use user friendly convient and fun

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Adamk,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i has been easy, fun, and convenient to use for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, I am doing my best to take care of the battery and not over heating it because I heard those things could be issues, but over all I am happy with my purchase. I also bought the warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommend for basic internet and basic apps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is very slow and not ideal for running Quickbooks on-line; It kicks me off of the internet regularly, which is not an issue with another laptop we have in the same office.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MarlaS,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, applying all available updates here as well.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Not Quite Enough Memory for College-level Research

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled online coursework platforms. Heavy for commuting. Freezes frequently during during internet research. CPU and memory usage frequently in 90-100% range shortly after startup.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RegiD,

      Thank you for sharing your feedback with us. We are sorry to hear that your Flex 5i did not perform to your standards and needs. We apologize for the inconvenience that this has caused you.

      If you are experiencing any issues outside of hardware limitations, please reach out to us here or by contacting Lenovo Support at this number: 877-453-6686, so that we can assist you.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Simply awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of junk - avoid at all costs. Computer started having issues immediately after purchase - trackpad would randomly stop working, etc. Now, the built-in camera has completely stopped working just 4 months after purchase, and I have to send it in for repair. Really regret buying this laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BenY, we're sorry to hear that you're having such trouble with your Flex 5i. We hope that your repairs are swift, and we recommend staying in contact with customer care to check on your device status. We appreciate you taking the time to share your feedback with us, and we will investigate the matter further to make the necessary changes. Lenovo

  • Rated 2 out of 5 stars

    Mode S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 S mode causing me some stress. I’ve tried all the methods to opt out of it. Plan on returning. Other than that I think it’s a decent laptop. Bought it on Memorial Day sale.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JLDTLO, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Buy the warranty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well the first few weeks, but the motherboard quit working after less than a month of moderate work use.

    No, I would not recommend this to a friend