Customer Ratings & Reviews
- Model:
- 82R700L5US
- SKU:
- 11448142
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Lenovo No.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable. "Forgets" to connect or look for internet. Crashes at least once every couple of weeks. Not recommended.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RobertB,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i 2-in-1. We apologize for the inconvenience that this has caused you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, please try completing a system reset. To learn how to do so, please visit this Microsoft Support webpage: https://support.microsoft.com/en-us/windows/reset-your-pc-0ef73740-b927-549b-b7c9-e6f2b48d275e, for details. To note, you will need to reinstalled system files and programs, setting up the computer again after the reset is completed.
Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Not recommended!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed! The first, brand new computer stopped working after three weeks. It was replaced with a similar one. It burned out after a month. Extremely dissatisfied with the product, I do not recommend it to anyone!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .HI OlgaL, we're sorry to hear that you are having such trouble with your Flex 5i. Since we do not know the details of went wrong, we cannot provide immediate troubleshooting assistance, but to resolve this issue, we recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with them for in-depth troubleshooting.
Horrible computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was fried within a week had to return it back to the store ended up just buying another computer from somewhere else.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MegV,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We hope that you choose our products again in the future, and please feel free to reach out us should you have any questions or need assistance with our products.
Best regards,
Lenovo
not bad, but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad when purchased on sale, but weird bugs just had us move up to a MacBook. the cursor would disappear consistently. only 8gb ram, not enough by today's standards.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LeviG,
We are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. We hope that you choose our products again in the future and that if you run into an issue, that you reach out to us so that we may assist you.
Best Regards,
Lenovo
Lenovo laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is not good, drained too fast. The system js not good everytime i turn it on it ask me to unlock bitlocker
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MarygraceF,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue with the latest version of Windows patches and driver updates. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and ensure are updates are fully installed.
Next, to address battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Not what it seems
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dies extremely too fast. Worked well for about a month.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Leah,
Thank you for sharing your feedback. We are sorry to hear that you are experiencing issues with your Flex 5i's battery life. We apologize for any inconvenience that this may have caused you. We'd like to work with you to try to improve your experience.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue with outdated software affecting system performance and efficiency. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button and ensure all available updates are applied. (If your device has been switched out of Windows 11 Home in S mode) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and follow the on-screen instructions to apply updates.
Now, by default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Please update us when you can regarding this, so that we can provide you with more assistance if need be and know what worked well for you or did not, as your feedback is important to us.
Best regards,
Lenovo
Screen broke within first month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cracked without me doing anything within the first month
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Michellel,
We're sorry to hear that you ran into an issue with your Flex 5i.
If you'd like to some assistance with exploring your device repair options, we recommend contacting Lenovo Support at this number: 877-453-6686.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
lap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned this and exchanged for another. what more can i say
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We are sorry to hear that you returned your Flex 5i. In the future, should you encounter any issues with our product or have questions, please feel free to contact Lenovo Support or leaving a question in the Q&A section of the product page for assistance in resolving your issues.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Items returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two laptops and never got my refund, then had to go to the store to buy another two
I would recommend this to a friendSo far so good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this computer today. I am 100% excited. Pros: the touchscreen is amazing, the fingerprint sensor works awesome, there is a back light on the keyboard that has two different settings or an option to keep the back light off absolutely love that. Great at multitasking can pull down tabs and minimize while having numerous still trying to figure this laptop out, but so far, I love everything about it. When you fold into tablet mode, it automatically locks the keyboard so that it’s not activated. Cons: speakers are OK they’re not what I expected have the volume at max volume and it’s not as loud as I expected.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Subliminally337, thanks for choosing Lenovo! We are glad to hear that your Flex 5i has been good to you so far, and we appreciate you sharing your feedback with us.
Great for Home Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this one twice. The first one bricked it's after a BIOS update. Best buy was great with the exchange. The second one has been great for light use. Don't expect to game on it, but great for web browsing and office use
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AnonZ, thanks for choosing Lenovo!
We are glad to hear that your Flex 5i is a great fit for your use, and we appreciate you taking the time to share this with us.
So far so good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this laptop has been more than sevriceable. Setup was relatively easy, it seems to hold a charge well and picture quality is very good.
I would recommend this to a friendDecent laptop but out of patience with MS Windows.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The harware is fine. It replaced an older Lenovo W10 laptop that bricked after a Windows update. This W11 sytem required alot of work to get it to run my apps that worked well under W10. Not the fault of the hardware but next iteration might migrate to Apple.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MatthewW, thanks for choosing Lenovo! Although, we are sorry to hear that you ran into some issues. We'll be sure your feedback is shared with the respective teams. We appreciate you taking the time to share your experience with us.
Great laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my grandaughter. She would give the computer a 4.5 beause the computer was in an "S" mode and she was not able to add other apps until 24 hrs. after set up. She was frustrated at fist. Other than that it is a great computer.
I would recommend this to a friendGreat computer at a Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and flexible !! !
I would recommend this to a friendGood deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptops are great to have when traveling.inexpensive option built well.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Lerchcon,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Flex 5i 2-in-1 is working out great for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop, I am doing my best to take care of the battery and not over heating it because I heard those things could be issues, but over all I am happy with my purchase. I also bought the warranty.
I would recommend this to a friendGreat laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop east to use user friendly convient and fun
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Adamk,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i has been easy, fun, and convenient to use for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Recommend for basic internet and basic apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is very slow and not ideal for running Quickbooks on-line; It kicks me off of the internet regularly, which is not an issue with another laptop we have in the same office.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MarlaS,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, applying all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Not Quite Enough Memory for College-level Research
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handled online coursework platforms. Heavy for commuting. Freezes frequently during during internet research. CPU and memory usage frequently in 90-100% range shortly after startup.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RegiD,
Thank you for sharing your feedback with us. We are sorry to hear that your Flex 5i did not perform to your standards and needs. We apologize for the inconvenience that this has caused you.
If you are experiencing any issues outside of hardware limitations, please reach out to us here or by contacting Lenovo Support at this number: 877-453-6686, so that we can assist you.
Best regards,
Lenovo