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Customer Ratings & Reviews

$579.99

Customer reviews

Rating 4.5 out of 5 stars with 683 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-683 of 683 reviews
  • Rated 2 out of 5 stars

    Mode S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 S mode causing me some stress. I’ve tried all the methods to opt out of it. Plan on returning. Other than that I think it’s a decent laptop. Bought it on Memorial Day sale.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JLDTLO, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Simply awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of junk - avoid at all costs. Computer started having issues immediately after purchase - trackpad would randomly stop working, etc. Now, the built-in camera has completely stopped working just 4 months after purchase, and I have to send it in for repair. Really regret buying this laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BenY, we're sorry to hear that you're having such trouble with your Flex 5i. We hope that your repairs are swift, and we recommend staying in contact with customer care to check on your device status. We appreciate you taking the time to share your feedback with us, and we will investigate the matter further to make the necessary changes. Lenovo

  • Rated 2 out of 5 stars

    Buy the warranty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well the first few weeks, but the motherboard quit working after less than a month of moderate work use.

    No, I would not recommend this to a friend