Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$579.99

Customer reviews

Rating 4.5 out of 5 stars with 682 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 682 reviews
  • Rated 5 out of 5 stars

    Good Speed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. The material feels durable. Great performance too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Easy to use! Pictures match the computer perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice very nice wow

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buying at Best Buy is the best of the best, the best price, the best service, the best timing, the fastest delivery. I love Best Buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AndresG,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your purchasing experience was stellar and that your Flex 5i 2-in-1 is working nicely for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Typical laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality amazing performance and easy to use clean refresh rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to use and work , bought for my kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with how fast it works and long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modern laptop and this one went on sale at the right time. The flip screen is convenient for watching movies and it easily handles the programs I am running.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MatthewS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i offers good value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great laptop with all the modern features you need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with all the modern features you’ll need. Nice feel to the keyboard, very good webcam with built in camera cover. Decent battery life, but don’t expect to be able to leave your charger at home if you’ll be out for an entire day. In short, great all around laptop for the price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Mark, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great and that its features satisfy. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for easy setup and browsing internet within minutes it is great. More than powerful enough to run several tabs and apps when doing schoolwork.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrianB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working out well for you and for your usage.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Value Laptop!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale for the unbelievably low price of $379. This is the best bang for the buck out right now. It is digital pen ready with a 360 degree touch screen. The screen while not OLED is decently bright and colorful. The backlit keyboard feels good and the fingerprint sensor makes loging in simple and secure. Battery life is the weakest part of the system, but as a user who is generally plugged in while traveling, it doesnt bother me. Finally, it met my requirement of a USB-C Thunderbolt port to make connecting a second screen a breeze. It also allows you to fast charge the laptop via USB-C if you forget the proprietary barrel port power supply.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey John, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i offers great value to you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great pick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop month ago and its open box i was litoworry about it bcos open box but it is workin perfectly, batery backup is good . It just seem like new

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Naka,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working perfectly for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Price was great especially including my coupon. Customer service helped me with initial setup and were extremely helpful and friendly. Sati

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptops are always great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for over 6 months and it has been very reliable for a windows laptop. Lenovo has always been a trusted brand and this laptop has not let me down. It is very responsive, the screen looks great, the sound is great, and the performance is good enough for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goated laptop. I use this everyday and like it does everything without skipping a beat. Best purchase ever in my opinion and lenovo laptops have always held up well. 5 STARS OUT OF 5 STARS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option for students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent options for school needs. Powerful enough for several tabs & works great with the lenovo pen I bought for it for note taking in tablet mode.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JoshuaD,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is an excellent fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Almost looks like new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Everything works great like new. Only there is no warranty left.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AsishP,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that your Flex 5i 2-in-1 has been excellent for you.

      Regarding the device warranty, if your system was purchased as new in box, we recommend visiting this Lenovo Support webpage: https://support.lenovo.com/us/en/servicerequest?ProblemType=/warranty/, selecting “Warranty start date update”, supplying the respective information, as once given a proof of purchase, the support team may be able to set your manufacturer warranty start date to align with the date of purchase and the length of coverage to its respective duration.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I gave it 4 stars and would give it 5 but the weak speakers lowered it. I'm not a power user so it is plenty fast for what I do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TerryV,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 offers good value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Not that great..

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for almost a year now and the battery doesn’t stay charged when off ever since the first day I bought it.. I’ll turn it off at 100% and a few days later it’ll be at between 70-80%.. the only thing I use it for is for reading.. it’s a good study laptop but it’s too expensive if that’s what you’ll use it for, you’d be better off getting a celeron laptop for less than $200.. only thing I like is the touch screen

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LindseyS,

      Thank you for sharing your feedback with us. We are sorry to hear that your experience with your Flex 5i has been satisfactory. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, applying all available updates here as well.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo Flex

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, fast, reliable, good sound and image make this laptop a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Backup Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer crashed unexpectedly and I needed a fill-in while my computer was being fixed. This is an excellent back up computer. Smooth keyboard and good storage capacity.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Cms15, thanks for choosing Lenovo! We are glad to hear that your Flex 5i has been excellent for you, and we appreciate you taking the time to share this perspective with us. Lenovo