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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 628 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 628 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price with great configuration

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop I brought it for 311 open box excellent. The price Best Buy offered me is unbeatable and the configuration is really very at this price and laptop performance is really good so far

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AnilkumarM, thanks for choosing Lenovo! We're thrilled to hear that Flex 5i performs well for you so far. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is functioning properly. I recommend it to others.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Deeb,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 is functioning adequately for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to use and work , bought for my kid

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice.......................................!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GermanR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i 2-in-1 is a god fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid construction and comfortable touch. Easy to transport.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LindaR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i has been great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Easy to use! Pictures match the computer perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    JRF1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Lenovo computer and am fully satisfied with the machine and the apps & software that came with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JimF,

      Thanks for choosing Lenovo!

      It is good to hear that you are completely satisfied with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace an older Dell. Basic use for email and search the web and it will also be used with a knitting machine. The one thing I would caution is that since this is what they call an "S" model you cannot download documents straight form the interweb, you must have a Microsoft One Note account and use that for downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Lenovo review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and everyday use. The display is great and is fast enough.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey kennethS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 is a great fit for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 La

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo Flex 5i 14'' - I am impressed with the performance.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KrishnaK,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are impressed with your Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Such an amazing Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was recommended to me and I am so grateful. Amazing features and great for students I am still in love.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device purchased for our son attending college. It is fast and the size of the screen is just right for his needs

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KarenK, thanks for choosing Lenovo!

      We are glad to hear that it is a great fit for your son and his needs, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with how fast it works and long battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but has an annoying issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop for my purposes, which is primarily browsing, shopping checking email etc. The only issue I have is that the two USB ports seems to be loose somehow. Where anything that I plug into them including flash drives, my wireless mouse repeatedly looses its connection and functionality because the connection goes in and out. Will likely have to return this product for that reason.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KeithK,

      Although we're thankful that you chose our product, we're sorry to hear that you're having trouble with your Flex 5i. If this is not stemming from a hardware issue, to try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, nicely built and very light, slim and compact.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AbanoubN,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 is working out great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a super computer, but does everything it should for a great price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PhilipL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i meets your needs and offers great value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing Laptop!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Touch screen works good. Screen Is amazing resolution and I have found no problems so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AydenD,

      Thanks for choosing Lenovo!

      It is good to hear that your Flex 5i is working seamlessly for you so far, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top, 100% recommended. The battery life is good. The laptop is pretty light and easy to carry around.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DavideL,

      Thanks for choosing Lenovo!

      It is good to hear that your experience with your Flex 5i has been great, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My first laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device power and speed. Easy to use.and fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us, and congrats on purchasing your first laptop!

      We are glad to hear that your Flex 5i is working out excellently for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Martha loves her Lenovo!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this computer. I do miss the arrow pad (arrow directions for moving my cursor) but the quick "on" and fast "sign off" are pleasing after years of my 2014 Lenovo being reluctant to shut down. What was especially great about visiting your store in Coeur d'Alene, ID, was the exceptional help from the Geek Squad and the marvelous sales person who talked me into an "open box" purchase to save money.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo again!

      We are glad to hear that you are loving your Flex 5i so far, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

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