Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 671 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's 6th grade school work, does so much more. Quite impressed with the graphic capabilites and holds a charge under heavy use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DaleT, thanks for choosing Lenovo! We're thrilled to hear that it impresses and works well for its use. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo Laptop 2-1

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great laptop , impressive, lots of memory

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Pete,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are impressed with this Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid construction and comfortable touch. Easy to transport.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LindaR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i has been great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Martha loves her Lenovo!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this computer. I do miss the arrow pad (arrow directions for moving my cursor) but the quick "on" and fast "sign off" are pleasing after years of my 2014 Lenovo being reluctant to shut down. What was especially great about visiting your store in Coeur d'Alene, ID, was the exceptional help from the Geek Squad and the marvelous sales person who talked me into an "open box" purchase to save money.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo again!

      We are glad to hear that you are loving your Flex 5i so far, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great pc for college student

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college kid. Flexible use with touch screen for note taking with a stylus.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi KevinS,

      Thanks for choosing Lenovo!

      It is good to hear that the Flex 5i is working great for its use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Does what it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a super computer, but does everything it should for a great price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PhilipL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i meets your needs and offers great value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Perfect for my needs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the average day to day user that’s not the super computer guru. Great processing speed. Great price and it was super easy to setup. Definitely removed S mode for better features. Love that it’s touchscreen as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, nicely built and very light, slim and compact.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AbanoubN,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 is working out great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Exceptional laptop with touchscreen!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with great features! Touchscreen is very good and other features are exactly as described.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JAWS, thanks for choosing Lenovo!

      We are glad to hear that your experience with your Flex 5i has been excellent, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo - Flex 5i 14" Full HD Touchscreen 2-in-1 La

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo Flex 5i 14'' - I am impressed with the performance.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KrishnaK,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are impressed with your Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice.......................................!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GermanR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i 2-in-1 is a god fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight and easy to carry on. All in all it works good for my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KanniammalR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i meets your needs well.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lap too

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop that turns into a tablet. Easy to use and a great price. Thanks Beat Buy for your help.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DewayneH, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is working nicely for you, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My first laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device power and speed. Easy to use.and fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us, and congrats on purchasing your first laptop!

      We are glad to hear that your Flex 5i is working out excellently for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Daily Worker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for everyday functions. Was replacing an older model, also Lenovo.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ScottE,

      Thanks for choosing Lenovo again!

      It is great to hear that your Flex 5i is a good fit for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this for me for my birthday great PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the budget, not a gaming computer, but fast enough for the daily needs. The only con to me is the screen brightness, it's a kind of dark, not very vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! well Designed and fit our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, very happy. Works better than I imagined it would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for animation college student

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift and they love it. They use it for animation and other school stuff and it works great

    I would recommend this to a friend