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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 671 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and that it can change to a tablet! I use it for my Cricut and it’s perfect to take on weekends away scrapbooking! The speed is great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi VickieB,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i 2-in-1 is a great fit for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is perfect. Exactly as advertised. Purchase was a breeze.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Slugjumper, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i is perfect for you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop for the price I got it on sale for 460$. I even came back to buy 2 more for my nephews in college.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, QuiMcBee. Thank you for choosing Lenovo, three times! We are glad to hear that the Flex 5i has been so great to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. It was easy to work on and install software.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey chrisandshawn, thanks for choosing Lenovo! We are glad to hear that your Flex 5i has been great for you, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Been using it for years now. Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like the finger print security feature. Also like that the screen folds all the way back so it can be used like a tablet. Only issue is I haven't figured out how to make different user profiles.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Price, good speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my backup laptop. I am surprised how much like my more expensive Yogi it is. Same weight, good screen and graphics. Just $500 less.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exciting purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and space efficient. Easy to navigate. Overall excellent

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DaliaS, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i has been excellent overall, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo # 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are working very Happy with this device. Very useful covering all our needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thank you for choosing Lenovo! We are glad to hear that you are very happy with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable laptop with great speed and enough storage at reasonable price!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SSim, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great, and we appreciate you taking the time to share your thoughts with us. Lenovo

  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I gifted to my sister. She loved the design & features. I would say worthy product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Loki, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been excellent for your sister, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smooth and fast, can be used in various ways, and battery life is great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Jennifer, thank you for choosing Lenovo! We are glad to hear that your Flex 5i works great for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very nice and touch screen is great! Thumbs up!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi travelbiz, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i has been quite nice to use, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, this has been one of my best purchases. Fast machine

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AlejandroR, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been great, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but battery doesn't last much. The speed is good.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RaymondR. Thank you for choosing Lenovo! If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words. We are glad to know that your Flex 5i has been otherwise good, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well compared to expensive pieces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. I have brought many expensive ones before and were up to the mark. This is much better.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Krish. Thank you for choosing Lenovo! We are glad to hear that you are satisfied and happy with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good but low RAM

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very well for what I wanted for which was very basic such as to us word, excel, web pages, etc. But if you want to play video games, storage or use heavy data then don’t buy this computer since the RAM is low.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MariaL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i works well for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good for high school students and easy to access

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i is a good fit for its use, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Very lightly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop is very lightweight and looks professional

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, NavtejS. Thank you for choosing Lenovo! We are glad to know that you are liking your Flex 5i, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    It only took 3 tries part I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went to pick up and was given a incorrect device that looked like someone took it out of their back and put it in the box. Dirty had a sticker on it. Luckily it was only my 2nd attempt that morning to get a device the first one was cancelled after i was charge so that means $300 floating around out of reach. So now i have a device that i need to return but if i do that will mean another $300 in a processing mode…. 3 stars are for lenovo not burst buy. even tho the laptop is probably nice

    I would recommend this to a friend