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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 671 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s says it’s perfect. He uses it for school.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JaniceM, thank you for choosing Lenovo! We are glad to hear that it has good value to you and that it's perfect for your son's use. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Lovon computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice turns into like a tablet if u want so u get 2 in 1 for the price of one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a little glitchy but overall a great computer for a college student so far

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi KateD,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i 2-in-1 is working great for your use so far.

      Regarding the occasional performance issues, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good things in small packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this little beast. Even though the size is small the power is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Food Scientist and Food Safety Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and a perfect fit to my needs as a professional. Overall functionality has already exceeded my expectations and I am sure I can rely on it on any given day at present and down the road in near future.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AshokM61, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is the perfect fit for your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    niiiiiiice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice computer, quick, sharp, touchscreen, backlit keyboard and a good price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, stovetop. Thank you for choosing Lenovo! We are glad to hear that the features and performance of your Flex 5i meets your needs well, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great computer for work

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and fluid no complates about it. Its very clear as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s light weight and efficient and easy to carry around in back back

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RaouleK. Thank you for choosing Lenovo! We are happy to hear that your Flex 5i seems to be the perfect companion for your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop…my daughter is loving it for its speed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Vish, thank you for choosing Lenovo! We are glad to hear that your daughter is loving it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance is easy to manage it also has the ability to open multiple windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use or small businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new laptop computer. He uses it for school research and doing his assignments. The price was a good deal especially the size and hardware that cakes with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MrMister,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your son loves his Flex 5i and that it works well for his work.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good computer, a little upgrade from the ideapad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , super light and easy to work with. I would recommend for any project.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this laptop it was definitely worth the money. I helped me set up things for my future business and help me budget myself.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tyler,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are really loving the Flex 5i and that your service received was helpful.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the laptop very much, the only downside is when you open up the screen, theres some dust from the keys still on the sceen which makes it hard to see sometimes

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user586467,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are really liking your Flex 5i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well in all aspects. The design of the computer is well made.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good. Fast and it serves me for everything I need. the price is cheap

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on battery and streaming, as well as game play.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, CourtneyL. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been excellent in various respects, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a freshman entering college. Compact and perfect

    I would recommend this to a friend