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Customer Ratings & Reviews

Your price for this item is $164.99
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The comparable value price is $679.99

Customer reviews

Rating 4.5 out of 5 stars with 636 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 636 reviews
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sleek laptop. The graphics are great. The only concern I have is that the screen sometimes goes black for a few seconds.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, LizB, thank you for choosing Lenovo! Regarding the issue with the screen going "black for a few seconds", we recommend checking for system updates via the Settings app as it seems an outdated graphics driver may be causing this. To do so, open Settings > Windows update > Check for updates. We are pleased to hear that your Flex 5i has been good otherwise, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    My new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I an extremely satisfied with my new computer. I love the sharp graphics and the sound is pretty good too for a pc. I bought it mostly for its 360 degree capability, which I like. I recommend it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Colleen,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are extremely satisfied with your Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a life saver for me. It helps me with my everyday needs outside of work. I also love the touch screen feature as well.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JamW. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i has been helpful in various ways, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very light and beautiful computer. It met my expectations.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, DuruC, thank you for choosing Lenovo! We are glad to hear that your Flex 5i meets your expectations, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, and its touch screen, and it turns into a tablet! Also i like the southfield location employee's Zac! He helped me alot plus he a cool guy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KodeH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your Flex 5i 2-in-1 and that your shopping experience was great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo

      P.S. Shout out to Zac at Southfield! Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Best office laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i've used, the touchscreen and the fingerprint sensor works great

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AldoP. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been so excellent for you, being the best you've used, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    BEST BUY & LENOVO FAN!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Lenovo Laptop (my 2nd Lenovo laptop purchase ) from Best Buy! Also was thrilled to walk in make my selection and be back in my car in about 20 minutes!!! Great service.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey VirginiaDNashville,

      Thanks for choosing Lenovo!

      It is good to know that you love your Flex 5i and that your service received was great.

      We appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Fantastic lenovo and best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is very good, the Lenovo laptop I bought is top-notch in terms of quality and price, and the warranty is excellent. Thank you, Best Buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey IvonneH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your customer service received was quite good and that your Flex 5i has been fantastic for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use immediately. It’s really good for everyday use for college and smooth for gaming because of the graphics card.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user399187,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is a great fit for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman zoned in quickly what would Be best for us and followed it through and even checked us out. Now it is plugged in where my desktop was

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LynnF,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you found the right fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It works great. I needed a patio for work so I bought this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase, excellent for basic tasks.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, FranciscoJ, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been excellent for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer ! I love it. Very easy to use and is touch

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, LuzP. Thank you for choosing Lenovo! We are happy to hear that you love your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo flex 5i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Does everything I need. Fast start up. Good amount of storage. Touchscreen is a nice feature.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SugarPete,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i meets your needs, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rotation of screen. Touch is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic online tasks gets the job done at a reasonable price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i works great for you, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Inexpensive. Does the job. Basic bill paying and searches.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JeffreyT, thanks for choosing Lenovo!

      We are pleased to hear that your Flex 5i meets your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for me Didn’t expect refurbished product this good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Mooe, thank you for choosing Lenovo! We are glad to hear that your Flex 5i works good for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Battery life, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Lenovo Flex 5i- Fantastic Everyday Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Lenovo Flex 5i 14" 2-in-1 Laptop, and I couldn't be more impressed. From performance to design, this laptop delivers on all fronts! Performance: The Intel Core i5-1235U processor, paired with 8GB of RAM, handles multitasking like a breeze. Whether I'm browsing, streaming, or working on documents, everything runs smoothly and quickly. Display & Touchscreen: The Full HD touchscreen is crisp, vibrant, and super responsive. It’s perfect for creative work, watching movies, or just navigating with ease. Plus, the 2-in-1 design makes switching between laptop and tablet mode seamless. Graphics: The Intel Iris Xe Graphics exceeded my expectations—great for light gaming, photo editing, and smooth video playback. Storage: With a 512GB SSD, I have more than enough space for all my files, and the boot-up time is lightning fast. Design: The Storm Grey finish looks premium and stylish, and the build quality feels solid yet lightweight—perfect for on-the-go use. Battery Life: Lasts all day on a full charge, making it ideal for work, school, or travel. Overall, the Lenovo Flex 5i offers incredible value for the price. It's a versatile, powerful, and beautifully designed laptop that's perfect for students, professionals, and casual users alike. Highly recommended!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi FrancesF,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are pleased to hear that your Flex 5i offers incredible value to you and that it is perfect for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Perfect Blend of Performa, Flexibility, and Portab

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Lenovo Flex 5i 14" FHD Touchscreen 2-in-1 Laptop, and it has exceeded all my expectations in every way. The first thing that struck me was the sleek design in Storm Grey—it looks modern and professional, making it a great companion whether you’re at the office or working from a café. The flexibility of this laptop is truly one of its standout features. The 2-in-1 design with a 360-degree hinge allows you to switch seamlessly between laptop, tent, stand, and tablet modes. Whether I'm typing out documents, presenting to a group, or sketching ideas in tablet mode, this laptop adapts perfectly to my needs. The 14" FHD touchscreen is crisp and vibrant, providing excellent clarity for both work and entertainment. The touch response is smooth and precise, making interactions intuitive and enjoyable. Performance-wise, the Flex 5i is an absolute powerhouse. Equipped with the Intel Core i5-1235U processor and 8 GB of memory, it handles multitasking with ease. I can run multiple applications simultaneously—whether it's browsing the web, editing photos, or streaming videos—without experiencing any lag. The Intel Iris Xe Graphics further enhance the experience, delivering impressive visuals that are perfect for light gaming, video editing, and content creation. The 512GB SSD provides ample storage space and lightning-fast boot times. I appreciate how quickly the laptop starts up and loads programs, saving me time and keeping me productive. The SSD also contributes to the overall snappy performance, making it a pleasure to use for both work and leisure. Battery life is another strong point. The Flex 5i easily lasts through a full day of work or study, and the quick-charge feature is a lifesaver when you need to top up quickly. I also appreciate the comfortable keyboard and responsive trackpad, both of which enhance the overall user experience. In summary, the Lenovo Flex 5i 14" FHD Touchscreen 2-in-1 Laptop is an exceptional device that offers a perfect blend of performance, versatility, and portability. Whether you’re a student, professional, or creative, this laptop is well-equipped to handle everything you throw at it. The combination of its flexible design, powerful internals, and stunning display makes it an excellent choice for anyone looking for a reliable and versatile laptop. Highly recommended!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AntonybalaravitejaN, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been exceptional, and we appreciate you taking the time to detail your perspective and feedback with us. Lenovo