Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 678 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 678 reviews
  • Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop to run some programs i needed for school and was amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this laptop it was definitely worth the money. I helped me set up things for my future business and help me budget myself.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tyler,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are really loving the Flex 5i and that your service received was helpful.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and specifications for the price offered

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome touch screen laptop. Meets all of my tech needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for College Student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a little glitchy but overall a great computer for a college student so far

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi KateD,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i 2-in-1 is working great for your use so far.

      Regarding the occasional performance issues, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features, really comfortable to work on, good speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good things in small packages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this little beast. Even though the size is small the power is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent. It works perfectly as i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for everyday use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, does everything needed

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Justin. Thank you for choosing Lenovo! We are happy to hear that your Flex 5i is the right fit for you and your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great value laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop. Does all I need it to do and more

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Top Notch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item, runs fast , has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telehealth Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Use it for telehealth, as a therapist and everything runs smoothly. Haven’t utilized to its full capacity, so if anything changes, will update.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KristianW,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been good so far, with it meeting your needs well.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lop top purshase for my grandaugther

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The persons we dealt at the time of my purshase was excellent. She is very knowledgeable. We asked all kind of questions about the usage of the lop top. Thank you.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MariaAllen,

      Thanks for choosing Lenovo!

      It is good to hear that your purchasing experience was nice, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick light laptop works good for every day use…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use or small businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! I’m able to do my homework and manage other business tasks. The features are amazing the touchscreen and flip screen are two of my favorite features!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JaleshaH, thanks for choosing Lenovo!

      We are glad to hear that you love and are impressed with your Flex 5i, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    good basic computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good enough to do your computing on, but isn't powerful enough to really game. The wifi adapter can cause issues with connecting to the internet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Hoots12,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is a good fit for you, and we appreciate you taking the time to share your perspective with us.

      Please reach out to us should you have any further issues with your Wi-Fi connection.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I bought a new laptop was that mine was old and didn’t support Windows 11. The Lenovo is a nice small laptop which is exactly what I wanted.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LisaU,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is an exact fit for your needs, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the is computer its been great for my work for home job . I love how it can turn it to tablet mode and it uses my finger print to login in .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JanaeH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your Flex 5i and that it works great for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Sometimes when I try to swap it to tablet mode the keyboard won’t shut off and causes problems. Otherwise love it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tatum,

      Thank you for choosing Lenovo and for sharing your feedback with us. Although, we are sorry to hear that you're having some difficulties with your Flex 5i, and we'd like to work with you to try to resolve this.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      We are glad to hear that you are otherwise loving your Flex 5i, and please feel free to reach out to us should you need anything.

      Best,
      Lenovo Lenovo