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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 671 reviews
  • Rated 5 out of 5 stars

    Lenovo 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once out of S mode, works well. Touch screen and flexible hinge is nice. Fingerprint sensor very convenient. I like that there is an option to charge via USB C in addition to the other power cord plug.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jessica, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i works well for you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Carlos laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, does everything I need to do with it I am learning more about it every time I get on the laptop to search things.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CarlosS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i has been great for you and that it meets all of your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. It looks good and we need to buy and install Microsoft office products. Best Buy is the right place to buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Johnbritto,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i offers good value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Grandson loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson for his birthday. He is autistic and has the use of one at school, and I wanted him to be able to use one at home, too. He absolutely adores it, so I absolutely adore it. Thank you

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KelleeB, thanks for choosing Lenovo! We are thrilled to hear that your grandson absolutely adores it. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Decent Hybrid Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo (IBM’s consumer line) isn’t what the old ThinkPads were but if you get a few years out of them for $300 then hopefully it’s worth it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tobus,

      Thanks for choosing Lenovo!

      We hope that you are enjoying your Flex 5i, and we appreciate you taking the time to share this with us.

      To clarify for viewers, Lenovo ThinkPad devices are still a major part of the Lenovo brand, and we offer different product lines to meet the various needs of our users. Lenovo

  • Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great computer, with high quality graphics, and audio, it was a great starter computer for work!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EllaR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop. Was perfect for work and lightweight too- it was stolen so I didn’t get to enjoy it for too long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best little upgrade for a mid sixty ish!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a smart purchase for someone who needs an upgrade....that may not need to spend as much time on a computer anymore..... Its a perfect purchase for me......

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ElizabethP, thanks for choosing Lenovo! We are glad to hear that your Flex 5i is perfect for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great product,great quality and delivery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a thorough review on price and quality,warranty etc before i decided to use Bestbuy,and i am so glad i did,the ease of puchase,delivery,the whole process and product was honestly amazing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Larrywalworth, thanks for choosing Lenovo! We're thrilled to hear that your customer service and Flex 5i have been amazing. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good. It has a great screen, and it feels great all around. It's slow when downloading, but that's all.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichelleH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i has been great all around for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, excellent for simple office laptop or work from home unit.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnWayne,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i offers great value and is working excellently for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop's perfect size, it has plenty of storage for my files as I am near the end of receiving my nursing degree.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MargaretP,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working out great for you and your use.

      Please feel free to reach out to us should you have any questions -- we hope to hear about you securing your nursing degree soon!

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    My New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop works quite well. But sometimes the internet connection goes down, since the WIFI in the house is not the best.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Billy11751,

      Thanks for choosing Lenovo!

      It is good to hear that your Flex 5i is working quite well for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Replaced old Lenovo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and ease of use. New feature of the slide over the camera is extra special for me. But battery life not as good as old Lenovo

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo again!

      We are glad to hear that your Flex 5i is a great fit for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. A little slower than I thought and the camera on it is terrible. For the amount of money it cost it's not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy to find a small laptop travel purposes. So far i love the functionality of this product. I was a great buy for a low price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JasmineD, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i meets your needs and that you are loving its functionality.

      We appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Seems to be sturdy while built with powerful proce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like getting pressured in the reviews till I really had time to test the product... But so far so good

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! We're glad to hear that your Flex 5i has been good for you so far, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Dennise is the laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following on Dino Roman's footsteps. Laptop #4, collecting. I love her. Her name is Dennise!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RobertF,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love Dennise.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works well. No issues with the operation. Wasn’t compatible with my docking station though.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlexPower,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working well for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my granddaughter. She has been using it for her school work and it's been working great for her.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChrisF, thanks for choosing Lenovo!

      We are glad to hear that it works great for you granddaughter's use, and we appreciate you taking the time to share this with us. Lenovo