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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 671 reviews
  • Rated 5 out of 5 stars

    Great computer for Senior Citizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for senior citizen New windows was a little hard to get use to, but now feel safer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Laine7,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that it is a great fit for its use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it. Got it on sale for a great price $215

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little laptop. It is a little difficult to open, but that's not really an issue for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JonathonK,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i has been awesome for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a few weeks and it’s been great so far. I use it for games and school work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GleeE,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i 2-in-1 has been great so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best Buy - Lenovo laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my purchase. This laptop offers the right configuration and performace I was looking for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NikhilL,

      Thank you for choosing Lenovo!

      It is great to know that you are really happy with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecto me gusto la computadora. La recomiendo d verdad

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hola MonicaV,

      ¡Gracias por elegir Lenovo y por compartir tu opinión!

      Nos alegra saber que el Flex 5i 2 en 1 es perfecto para ti.

      No dudes en contactarnos a través de la sección de preguntas frecuentes de esta página de producto si tienes alguna pregunta o necesitas ayuda.

      Atentamente,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my purpose perfectly, i am not technical but it foes everything i need ot to do

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarkS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i meets your needs perfectly.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high quality compact light meanwhile strong laptop for students

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlirezaB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that the Flex 5i 2-in-1 fulfills its value proposition for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new business and I have had ZERO issues.... Love this thing so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NeilG,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are loving your Flex 5i so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great laptop, great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a brother in law and he was very happy with the laptop. It was great value, and the look and feel was premium.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DrGenome, thanks for choosing Lenovo! We are pleased to hear that you are very happy with your Flex 5i, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Great but anti Google Chrome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent laptop for the price and functionality. My only complaint that's it's anti-Google when some websites work best with Chrome. Other than that, it has its perks, especially for first-time users.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, CurtisB. Thank you for choosing Lenovo! You can add Google Chrome to your device should you switch out of Windows 11 Home in S mode. This should resolve the issue you expressed. Other than that, we are glad to hear that your Flex 5i has been excellent, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and open box. Great computer for what I paid and for what I needed it for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Aydan,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i offers great value to you and that it meets your needs. We appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great online purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online purchase process went smoothly! And the computer was ready for pick up in less than an hour!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Anval2171,

      Thanks for choosing Lenovo!

      It is good to know that your purchasing experience was smooth, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product excellent ordering and pick up process. Unfortunately product was returned as the recipient decided on an IPAD instead.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SteveF, we're sorry to hear that it was not a good fit, leading to it being returned. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Biggest Bang for your BUCK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Probably the biggest Bang for your Buck at the time I purchased it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarkD,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i offers unmatched value to you and that your experience with it has been great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Mr. Bernard winterman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good, the service was great, the sales man knew his businesss. A great experience

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BernardW,

      Thanks for choosing Lenovo!

      We are glad to hear that your experience with your Flex 5i has been great, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Nice tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, will recommend it to anyone, beyond expectations!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Anthony,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working nicely for you and that it has exceeded your expectations.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop i’ve ever bought myself and i have no regrets. Great laptop so far!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LaurenR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working out great for you so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    WORST OPTION, BEST BUY SELLS DAMAGED DEVICES.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product I could choose and the poorest experience with Best Buy. I'm never buying of Best Buy ever again and I'm not spending a single penny in this store. About two years ago, I spent almost 500 USD to buy what I thought would be a good pc since the IT guy of my company had the same model. After a few weeks of using it, I started having trouble with the wi-fi that would disconnect suddenly and the wi-fi icon would be nowhere to be found. Three months later, the integrated camera started to flicker and would show with a red overlay on top of the image. A few months after and my device can't find the webcam so it's useless. Two weeks ago, my mic started emitting all kinds of deafening noises so I can't use it as well, also sometimes it can't get to be recognized by the computer. Finally, I noticed a crack on my screen and now touch screen won't work. I talked to the support and they want to charge me more money for a damaged equipment (without ANY mishandling on my part) they sold me, and now I'll have to buy a new device because this one is useless. If you're reading this, pick another store or buy it off straight from Lenovo.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Leary.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning curve for me. I believe it is a good computer. Need to spend more time with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RuthM,

      Thanks for choosing Lenovo!

      We are glad to hear that your experience with your Flex 5i has been good so far, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo