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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 679 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 679 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it. Got it on sale for a great price $215

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product With 2 in 1 Touch Screen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality. I’ve had a lot of different brands of computers but Lenovo’s are the most reliable and long lasting my opinion

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Rad85, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i has been excellent for you. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Biggest Bang for your BUCK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Probably the biggest Bang for your Buck at the time I purchased it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarkD,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i offers unmatched value to you and that your experience with it has been great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Leary.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning curve for me. I believe it is a good computer. Need to spend more time with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RuthM,

      Thanks for choosing Lenovo!

      We are glad to hear that your experience with your Flex 5i has been good so far, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop i’ve ever bought myself and i have no regrets. Great laptop so far!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LaurenR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working out great for you so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high quality compact light meanwhile strong laptop for students

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlirezaB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that the Flex 5i 2-in-1 fulfills its value proposition for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Deep knowledge about the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality and quick response of employees, and others, almost everything was good except employees’ deep knowledge about the product because an employee couldn’t give a clear answer for my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecto me gusto la computadora. La recomiendo d verdad

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hola MonicaV,

      ¡Gracias por elegir Lenovo y por compartir tu opinión!

      Nos alegra saber que el Flex 5i 2 en 1 es perfecto para ti.

      No dudes en contactarnos a través de la sección de preguntas frecuentes de esta página de producto si tienes alguna pregunta o necesitas ayuda.

      Atentamente,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenova

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am happy with Lenova laptop. This is my 2nd one. My 1st one is 8 yrs old and running great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PJLakits,

      Thank you for choosing Lenovo again!

      It is great to know that you are really happy with your Flex 5i, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny I paid for it!! Coco (the sales person) was EXTREMELY helpful & knowledgeable!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo!

      It is great knowing that your Flex 5i is a worthy purchase made and that your buying experience was stellar.

      We appreciate you taking the time to share this with us. Shout out to Coco! Lenovo

  • Rated 4 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for running data analyses. Very cost effective while giving reliable quality.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey dikete,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i has been a good fit for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for me to upgrade my laptop. This laptop has met every need that i have. In very happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Nels, thanks for choosing Lenovo!

      We are glad to hear that you are very happy with your Flex 5i, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Gs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and great job for the project. I am very excited to be working with this.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GopalS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is a great fit for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Nice tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, will recommend it to anyone, beyond expectations!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Anthony,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working nicely for you and that it has exceeded your expectations.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop to use for browsing the web. Touch screen doesn’t always work unfortunately but a good laptop for the average user

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JustinR. Thank you for choosing Lenovo! We are sorry to hear that the touchscreen is giving you some trouble. To resolve this, we recommend first checking for and applying any available updates in Windows Settings > Windows Updates. If updates and a system restart don't resolve it, we then recommend reaching out to Lenovo Support online or over the phone at this number: 866-426-0911, for assistance. We appreciate your time in leaving this review with us. Lenovo

  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small laptop for a new position I have undertaken. This works perfectly for my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PapaSully,

      Thanks for choosing Lenovo!

      It is great knowing that your Flex 5i works perfectly for your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    I’d purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love it. I bought it as a budget laptop for college and it’s amazing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PaulR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your Flex 5i and that it has been amazing for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. A little slower than I thought and the camera on it is terrible. For the amount of money it cost it's not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High Cost-effectiveness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a decent laptop. 360°hinge, 512GB storage, keyboard backlight. It’s weight is average, a little over 3lb, not bad. It’s a good entry level laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JingyingL, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great open-box Lenovo Flex 5i, 14in 2-in-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, seems brand-new, works great. Wish it had backlit keyboard tho.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RDub,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i offers excellent value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo