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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 679 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 679 reviews
  • Rated 4 out of 5 stars

    Newest Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for just over a month and it seems fine. I have not tried the tablet part or even used the touch screen but so far its doing just fine. And its definitely better that my Surface pro

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MrDonner71. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out fine for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    I need that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. Still getting used to its gadgets.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TrentonB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with this Flex 5i 2-in-1 has been good so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    VERYTHING EXCEPT THE SOUND QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE EVERYTHING EXCEPT THE SOUND QUALITY, Best for daily use

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Joseph,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i 2-in-1 works well for your use. We recommend using the Dolby Access app to adjust the audio profiles to your liking, which may improve your satisfaction in this regard.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. But need to get used to not having a numeric keyboard.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LisaC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great quality and efficiency of this product highly recommended

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarioC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i 2-in-1 has been good.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a really great experience! And the new computer is working wonderfully!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MaryS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been excellent.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    The memory is soldered on so it can’t be upgrade…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up to replace an aging Microsoft Surface Book 1st generation. I thought it was a really good deal at first and after I got it home I double checked the specs and realized the RAM couldn’t be upgraded. I ended up returning it and buying a MacBook Air previous generation that has more RAM.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MattG,

      We are sorry to hear that your Flex 5i was not a good fit for you, leading to you returning it. We understand your decision and hope that you consider our products again in the future.

      Please feel free to reach out us with any questions or request that you may have with our products going forward.

      Best Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    JH laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my 6 year old grandson. Perfect for him.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DeborahT,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i 2-in-1 is perfect for your grandson.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all great-salesperson, geek. enjoyed looking at merchandise will buy printer soon

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JimmyP,

      Thanks for choosing Lenovo!

      We are pleased to hear that your experience was great, and we appreciate you taking the time to share your feedback with us.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, I am satisfied with the machine. Hopefully the the future gen will be lighter

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo! We are glad to hear that you are satisfied with your Flex 5i, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product that I bought was okay and has good quality

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RodelEro,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are satisfied with your Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Portable Loptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the loptop was great and handy, easy to use the processing was smooth

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelBrianBete,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working smoothly for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Nice and fast affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for the price. Excellent build quality and fast. Boots up in seconds.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlainP,

      Thank you for choosing Lenovo!

      It is great to know that your Flex 5i is working quite nicely for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    I Was Really Out of Date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop Now that it is set up as I want it. Lots of storage for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CarolS,

      Thanks for choosing Lenovo!

      We are glad to hear that you are loving your Flex 5i, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, low price and hhigh quality. I for sure would buy it again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user689862,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been quite good.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    New loptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It was a great updated loptop to replace our old outdated unit.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GrandpaG,

      Thanks for choosing Lenovo!

      We are glad to hear that you love your Flex 5i, and we appreciate you taking the time to share your thoughts with us.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Nae

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my choice of laptop it was very economical great choice

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NaeNae,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are liking your Flex 5i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my choice that a salesman from your store helped me decide on.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarciD,

      Thanks for choosing Lenovo!

      It is good to know that you are very happy with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop, Its easy and friendly. No issues

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KrsitinM,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are really liking your Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started immediately. Great product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChrisL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 has been great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo