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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 671 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop to use for browsing the web. Touch screen doesn’t always work unfortunately but a good laptop for the average user

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JustinR. Thank you for choosing Lenovo! We are sorry to hear that the touchscreen is giving you some trouble. To resolve this, we recommend first checking for and applying any available updates in Windows Settings > Windows Updates. If updates and a system restart don't resolve it, we then recommend reaching out to Lenovo Support online or over the phone at this number: 866-426-0911, for assistance. We appreciate your time in leaving this review with us. Lenovo

  • Rated 4 out of 5 stars

    Deep knowledge about the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality and quick response of employees, and others, almost everything was good except employees’ deep knowledge about the product because an employee couldn’t give a clear answer for my question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Cost-effectiveness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a decent laptop. 360°hinge, 512GB storage, keyboard backlight. It’s weight is average, a little over 3lb, not bad. It’s a good entry level laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JingyingL, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, I am satisfied with the machine. Hopefully the the future gen will be lighter

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo! We are glad to hear that you are satisfied with your Flex 5i, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    I Was Really Out of Date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop Now that it is set up as I want it. Lots of storage for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CarolS,

      Thanks for choosing Lenovo!

      We are glad to hear that you are loving your Flex 5i, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, low price and hhigh quality. I for sure would buy it again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user689862,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been quite good.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Nice and fast affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for the price. Excellent build quality and fast. Boots up in seconds.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlainP,

      Thank you for choosing Lenovo!

      It is great to know that your Flex 5i is working quite nicely for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Nae

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my choice of laptop it was very economical great choice

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NaeNae,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are liking your Flex 5i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started immediately. Great product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChrisL,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 has been great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    New loptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It was a great updated loptop to replace our old outdated unit.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GrandpaG,

      Thanks for choosing Lenovo!

      We are glad to hear that you love your Flex 5i, and we appreciate you taking the time to share your thoughts with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop, Its easy and friendly. No issues

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KrsitinM,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are really liking your Flex 5i 2-in-1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Newest Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for just over a month and it seems fine. I have not tried the tablet part or even used the touch screen but so far its doing just fine. And its definitely better that my Surface pro

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MrDonner71. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working out fine for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop working so good, no hung ups, good processing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my choice that a salesman from your store helped me decide on.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarciD,

      Thanks for choosing Lenovo!

      It is good to know that you are very happy with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Basic but reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic but reliable. It's been perfect for home use and online school.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user691282,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is perfect for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    best store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Service staffs are very friendly and got all the product

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AdrienneD,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your shopping experience was unmatched with stellar service.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for my son to take to college, great value

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey topher,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your son now has a great laptop to take to college.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo thinkpad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a great computer, does everything I need it to do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChuckB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! It was also a great buy since I got it on sale.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi KrystalH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is working out great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop it does everything for you and very easy to work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi TammyK,

      Thanks for choosing Lenovo!

      We are glad to hear that you love your Flex 5i, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo