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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 679 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 679 reviews
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    2024 Release but uses older hardware components

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August 2024 but extremely slow internet download speed. It has an Intel WiFi 6 AX 201 network device but this part was released in 2nd quarter 2019. Other older laptops on my network are getting 350 to 450 Mbps, but this model only gets 20 to 80 Mbps. Under warranty but would not recommend. Specs show this network device should get 2.4 Ghz,

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Thom. We're sorry to hear that you ran into this issue with your Flex 5i. To try to resolve this, we recommend visiting this Lenovo Support webpage: (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/flex-series/flex-5-14iau7/82r7/82r700l5us/downloads), to scan your device for the latest updates and apply the latest Wi-Fi drivers to your system, as this should resolve your issue. If not, we then recommend contacting Lenovo Support to in-depth troubleshooting. Lenovo

  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its great buy i was in double mind between macbook and lenovo but finally i decided to go with lenovo and believe me u wont regret

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SankethearP, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has great value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Not getting BEST. Service for best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a laptop, what can I say. Service that day of purchase was subpar.....I waited over an hour and was almost the last customer before I was helped and got out of there. My rating should have been a zero. But it's not the product that has a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable and easy to setup. Recommend for school use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JoshuaS,

      Thanks for choosing Lenovo!

      It is great to know that your Flex 5i is a good fit for your use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Good bang for your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. Solid build, decent specs. The screen colors are not the most impressive but gets the job done. Overall its worth it if you can get it under $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    est computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this computer good computers to have worked

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KimberleeH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are liking your Flex 5i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    great product n service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i enjpy this ne laptop of mine, store staff were helpful in purchase and geek squad member Both was extremely helpful in setting the devise up n working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a while before picking this laptop. I use for work, and it’s great. Windows 11 was hard to get used too, but I managed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Jolly, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small computer. It’s lightweight and is easy to use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Cookie,

      Thanks for choosing Lenovo!

      It is good to hear that your Flex 5i is working out nicely for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    More than a Budget Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and more than a budget laptop for more than everyday use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Carlos, thanks for choosing Lenovo!

      We are pleased to hear that your Flex 5i is great for you and your use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good worth for the Money , configuration is also good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChaithanyaM,

      Thanks for choosing Lenovo!

      It is good to hear that your Flex 5i offers great value to you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great deal for a great computer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Bought 2. One for my daughter and one for my son.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JosephC, thanks for choosing Lenovo! We are glad to hear that they are working great for both of your children, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice! i got it because i am starting college in 2 weeks, it is a little pricey even tho i got it on sale but that is my issue not the computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works really well for what we’re using it for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ErnestoM,

      Thanks for choosing Lenovo!

      It is good to hear that your Flex 5i works very well for your use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment and great sevvice will recommend to anyone

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlfredoR, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i has been excellent for you and that your service received was great, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good laptop! Does everything i need, and has everything you could need in a laptop for the price. It does run out of battery fas though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school, it works well and is very convenient since it is a touch screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi EstephanyC, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i works well for school, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Small but powerfull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but powerfull. For everyday use it's just tight

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Ozzy,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is a good fit for your use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Accounting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, =) It really work great for our coworkers.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Carlos, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i works great for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Saved1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting to know my Lenovo computer but everything so far is excellent.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Bblue1121, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i has been excellent so far, and we appreciate you sharing your experience and feedback with us. Lenovo