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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 671 reviews
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works really well for what we’re using it for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ErnestoM,

      Thanks for choosing Lenovo!

      It is good to hear that your Flex 5i works very well for your use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its great buy i was in double mind between macbook and lenovo but finally i decided to go with lenovo and believe me u wont regret

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SankethearP, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has great value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great deal for a great computer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Bought 2. One for my daughter and one for my son.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JosephC, thanks for choosing Lenovo! We are glad to hear that they are working great for both of your children, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment and great sevvice will recommend to anyone

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AlfredoR, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i has been excellent for you and that your service received was great, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a while before picking this laptop. I use for work, and it’s great. Windows 11 was hard to get used too, but I managed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Jolly, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Small but powerfull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but powerfull. For everyday use it's just tight

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Ozzy,

      Thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i is a good fit for your use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Good bang for your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. Solid build, decent specs. The screen colors are not the most impressive but gets the job done. Overall its worth it if you can get it under $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product n service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i enjpy this ne laptop of mine, store staff were helpful in purchase and geek squad member Both was extremely helpful in setting the devise up n working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school, it works well and is very convenient since it is a touch screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi EstephanyC, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i works well for school, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Accounting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, =) It really work great for our coworkers.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Carlos, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i works great for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 1 out of 5 stars

    Do not buy open box!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy doesnt accurately describe the open box condition! I bought this laptop "open box - like new condition". It came in a smashed up best buy return box. No orginal box, no instruction booklet, and no POWER CORD! I bought this as a gift for someone, but it looks like it came from a pawn shop. Here is the kicker, i bought it a second time, for double the price. Came exactly the same but the cord was there this time. DO NOT BUY UNLESS YOU WANT A CLEARLY USED ITEM!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss having the numbers on the right side of the laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo!

      We are glad to hear that your experience with your Flex 5i has been quite good, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the lap top that I needed, Have not had this maker before

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GRANNYB, thanks for choosing Lenovo! We are pleased to hear that your Flex 5i is a great fit for your needs, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Saved1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting to know my Lenovo computer but everything so far is excellent.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Bblue1121, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i has been excellent so far, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice! i got it because i am starting college in 2 weeks, it is a little pricey even tho i got it on sale but that is my issue not the computers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Runs very slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use the device runs very slowly. 90% CPU and RAM most of the time. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy service sucks but amazing item and product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good laptop! Does everything i need, and has everything you could need in a laptop for the price. It does run out of battery fas though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop of university use. Highly recommend!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BethE, thanks for choosing Lenovo! We are glad to hear that your Flex 5i is a fantastic fit for your use, and we appreciate you sharing your perspective. Lenovo

  • Rated 3 out of 5 stars

    Lenovo could be regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot voice after I bought while I was watching video. low battery life and not satisfied a lot. I dont reccommand it many people return this model to avoid to use it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MehmetK,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i meeting your needs with battery life. We apologize for the dissatisfaction that this has caused you, and we'd like to work with you to resolve this issue.

      To start, there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.

      We hope that this helps, and please update us when you can. Feel free to reach out to us via the Q&A section of the product page should you have any questions or desire further assistance.

      Best regards,
      Lenovo Lenovo