Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 671 reviews
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working perfectly, very good product

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GladysG, thanks for choosing Lenovo! We are glad to know that your Flex 5i is working perfectly, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    new laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop. The Best Buy rep was very helpful and knowledgeable. The process was quick and I am pleased with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for online school use. Sometimes have issues with touch screen working.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Jeffrey, thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook has been great for its purpose, and we appreciate you taking the time to share your experience with us. Also, should you continue to experience issues, please don't hesitate to reach out to Lenovo Support so we can work together to resolve it. Lenovo

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service I will definitely recommend

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey WilliamA, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i works excellently for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop... does everything I need!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best affordable laptop I ever had! Highly recommend this one!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi StephenK, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i meets your needs, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good option

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop for daily use, not heavy gaming. A bit short in RAM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this computer. Only issue is it is missing seperate number keypad

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Dave, thank you for choosing Lenovo! We are excited to hear that you are really liking your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Good everyday value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everyday laptop. Could be a little brighter however.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user431959, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i offers good value to you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it’s fine. I really don’t know how to use it yet. I got it for editing UTUBE videos. I just need help starting out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have the computer for too long before traded in for the yoga 7i . The computer on sale is good for the price but needed something that handle more and multiple task under heavy workload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my mom on mother's day

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well! She can easily navigate everything and the functionality works great for her side hobbies

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JaRA. Thank you for choosing Lenovo! We are glad to hear that your mom's Flex 5i is working well for her, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Great for my daughter to do her school work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JoseS, thanks for choosing Lenovo! We're thrilled to hear that it has been great for your daughter and her schoolwork, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deal, no one can beat this deal. Thanks

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ParveenR, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i offers unmatched value to you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Not enough RAM

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had gotten one with 16GB RAM -- using it for business purposes and feel like I'm already pushing the limits of its working memory. Other than that it works a lot like my old Flex which I loved and used for 5 years!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JM0608, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been otherwise working out well for you, and we appreciate you taking the time to share your feedback and experience with us, as it does not go unnoted. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Flex

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop Overall, No Damage At All. Works Great. Glad The Shipping Was Ensured.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Milla, thank you for choosing Lenovo! We are glad to hear that your meets your Flex 5i has been great overall, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    Lenovo Flex 5i

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the computer, but I didn't like the fact it was windows S. I couldn't download any drivers for my printer. Also the unit that I had kept losing internet connection.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AntwonS, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    New Fan of Lenovo

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Lenovo laptop and I’ve quickly become a fan.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GerardoV, thank you for choosing Lenovo! We are pleased to hear that you are a fan of ours and that you are satisfied with your Flex 5i. We appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully Being a touchscreen is so convenient

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LisbelleP, thanks for choosing Lenovo! We're thrilled to hear that you love your Flex 5i and that it works wonderfully for you. We appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Switched from Dell!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Value of this laptop. Dell kept changing prices and models and I found this great deal on Lenovo! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with good feature such as fringes print reader.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KiranP, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i works great for you. We appreciate you taking the time to share your experience with us. Lenovo