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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 679 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 679 reviews
  • Rated 5 out of 5 stars

    Switched from Dell!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Value of this laptop. Dell kept changing prices and models and I found this great deal on Lenovo! Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Runs very slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use the device runs very slowly. 90% CPU and RAM most of the time. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Great for my daughter to do her school work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JoseS, thanks for choosing Lenovo! We're thrilled to hear that it has been great for your daughter and her schoolwork, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deal, no one can beat this deal. Thanks

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ParveenR, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i offers unmatched value to you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    14" Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced an aged 13" Lenovo. We are very happy with this product and the services provided by BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a great computer so far. Its more durable, great picture, and has a receptive touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fan of Lenovo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Lenovo laptop and I’ve quickly become a fan.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GerardoV, thank you for choosing Lenovo! We are pleased to hear that you are a fan of ours and that you are satisfied with your Flex 5i. We appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully Being a touchscreen is so convenient

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LisbelleP, thanks for choosing Lenovo! We're thrilled to hear that you love your Flex 5i and that it works wonderfully for you. We appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but a little slow on processing search sometimes.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, onceafarmgirl, thank you for choosing Lenovo! We are happy to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Not a bad laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have the computer for too long before traded in for the yoga 7i . The computer on sale is good for the price but needed something that handle more and multiple task under heavy workload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with good feature such as fringes print reader.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KiranP, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i works great for you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but would be great if it had a type c charger rather than a big dc adapter

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Erica, thank you for choosing Lenovo! Regarding Type-C charging, you can purchase and use a 65W USB-C charger with this Flex 5i. We are glad to hear that your Flex works great for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! My son loves it! This is my 2nd laptop bought from Best buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing Lenovo! We are glad to hear that your son loves it and that your shopping experience was excellent. We appreciate you taking the time to share these experiences with us. Lenovo

  • Rated 4 out of 5 stars

    Excellent laptop within Budget

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this product and definitely would recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ManikandanK, thank you for choosing Lenovo! We are pleased to hear that you are satisfied with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Perfect conditions.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived in good condition, no scratches, well maintained, running 100%.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SammyC, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working perfectly for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. This is a gift for my daughter and she love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Joel, thank you for choosing Lenovo, and what a nice gift! We are glad to hear that your daughter is loving it, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Graduation gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my graduate. Quality product. We own other Lenovo laptops and have been happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Users Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use Google Chrome you will not be able to on this computer unless you uninstall Windows and reinstall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my daughter to go to college.She loves it she is doing online college classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was exactly what I needed and the person who help in the store was so helpful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, BeatrizA. Thank you for choosing Lenovo! We are glad to hear that your shopping experience was great and that your Flex 5i is an exact fit for your needs. We appreciate you taking the time to share your experience with us. Lenovo