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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 671 reviews
  • Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but a little slow on processing search sometimes.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, onceafarmgirl, thank you for choosing Lenovo! We are happy to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Excellent laptop within Budget

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this product and definitely would recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ManikandanK, thank you for choosing Lenovo! We are pleased to hear that you are satisfied with your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    14" Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced an aged 13" Lenovo. We are very happy with this product and the services provided by BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a great computer so far. Its more durable, great picture, and has a receptive touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but would be great if it had a type c charger rather than a big dc adapter

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Erica, thank you for choosing Lenovo! Regarding Type-C charging, you can purchase and use a 65W USB-C charger with this Flex 5i. We are glad to hear that your Flex works great for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! My son loves it! This is my 2nd laptop bought from Best buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing Lenovo! We are glad to hear that your son loves it and that your shopping experience was excellent. We appreciate you taking the time to share these experiences with us. Lenovo

  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. This is a gift for my daughter and she love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Joel, thank you for choosing Lenovo, and what a nice gift! We are glad to hear that your daughter is loving it, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Perfect conditions.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived in good condition, no scratches, well maintained, running 100%.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SammyC, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is working perfectly for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the layout but it keeps logging out of wi-fi. I have to restart or completely log off and wait for a while before signing back in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Graduation gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my graduate. Quality product. We own other Lenovo laptops and have been happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Users Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use Google Chrome you will not be able to on this computer unless you uninstall Windows and reinstall.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all my business needs. Replaced a 10-year old HP computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Dennis68, thank you for choosing Lenovo! We are glad to hear that your Flex 5i meets all your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my daughter to go to college.She loves it she is doing online college classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, i love it! Lenovo always is inovating with his line products!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MiguelangelG, thank you for choosing Lenovo! We are glad to hear that you are loving your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was exactly what I needed and the person who help in the store was so helpful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, BeatrizA. Thank you for choosing Lenovo! We are glad to hear that your shopping experience was great and that your Flex 5i is an exact fit for your needs. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Price goes up and down every second.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop looks good for a few weeks use. We have to wait some time to really knows what is going to happen. Is very early for a review. That's my opinion.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been good so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Happiness is...........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed my new computer. I has so much more memory that I can play lots of PC games.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JoyceJ. Thank you for choosing Lenovo! We are glad to hear that you are really enjoying your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    You can’t go wrong with this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely laptop overall! Had only a bit of difficulty disabling safe mode!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Chris, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been lovely so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. This store has the best prices and staff. Its my go to place..

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Yoga 7, 2 in 1, 16"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just started yusing my new laptop.= and just had data transfered from my Desktop.

    I would recommend this to a friend