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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 671 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying Lenovo good product, looks good.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LeslieA, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been good so far, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is everything I wanted and more. The shipping was super fast and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Balance machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop not too stronger but fit for normal office jobs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Leoluan, thank you for choosing Lenovo! We are glad to hear that your Flex 5i is well balanced for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was great, I would definitely buy electronics products in best buy again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Who needs a sit down?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the yahoo email appearance. If I ever get used to the "improvements" the high paid techys can invent in their need to keep their jobs and prove they are busy......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life wasn’t good. The computer was very slow and laggy at times. It gets very very hot even with the fans on. The screen looks amazing though!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CaydenzeS,

      We're sorry to hear that you've had a poor experience with your Flex 5i. If you still have this laptop, we wish to help you resolve the battery life and performance troubles with you.

      First, with battery life, you can take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life, speed, or even the best of both worlds with automatic intelligent power.

      With performance problems, to try to resolve this, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy, bought the same laptop twice. Camera is awesome.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, RishabhG, thank you for choosing Lenovo twice! We are pleased to hear that you are so satisfied with your Flex 5i, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for basic needs. Needed a home computer and this does the trick.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Overheats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good. Battery life goes down after while. Good quality. Sometimes touxh screen tweaks. Overheats in the beginning, now is better. Good laptop dor the money.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Ayesha. While we're thankful that you chose our product, we're sorry to hear that it's causing you some trouble to try to resolve first, let's talk about battery life. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words. Also, we recommend ensuring you have the latest software by checking for updates, as this could correct the touch screen and performance issues. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We are glad to hear that your Flex 5i has been good otherwise, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it works great! Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Realdealmcoy, thank you for choosing Lenovo! We are glad to hear that your Flex 5i works great for you so far and that you are very happy with it. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. Reliable, efficient and gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable , don’t have any issues even though it’s an open box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2-1 pc/tablet device with amazing specs for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much .. You were very kind. I really like the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Puter Beatrice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot it make me happy. I make pretty things with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Beatrice. Thank you for choosing Lenovo! We are glad to hear that you are liking your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good prices and it’s two in one, laptop and tablet with a ok storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does everything needed. The brand is outstanding.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AletheaG. Thank you for choosing Lenovo! We are glad to hear that your Flex meets all of your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect new product for school. Couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry - No Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I had to replace this computer. I have always been a fast typist but I could not type of this becuse of the size of the keyboard and the elimination of the number keys on the right. Look closely at the keyboard size when buying, It really makes a different if you already type and know where your keys are. They are there but shifted over.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Grammy,

      Thank you for sharing your feedback with us. We are sorry to hear that this Flex 5i 2-in-1 was not a good fit for you due to the keyboard sizing and layout.

      We hope that you find the right solution for you, and please feel free to reach out to us should you have any questions or need assistance with our products.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered with in the time and it was in good condition.

    I would recommend this to a friend