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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 680 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 680 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much .. You were very kind. I really like the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Puter Beatrice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot it make me happy. I make pretty things with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Beatrice. Thank you for choosing Lenovo! We are glad to hear that you are liking your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good prices and it’s two in one, laptop and tablet with a ok storage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life wasn’t good. The computer was very slow and laggy at times. It gets very very hot even with the fans on. The screen looks amazing though!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CaydenzeS,

      We're sorry to hear that you've had a poor experience with your Flex 5i. If you still have this laptop, we wish to help you resolve the battery life and performance troubles with you.

      First, with battery life, you can take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life, speed, or even the best of both worlds with automatic intelligent power.

      With performance problems, to try to resolve this, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect new product for school. Couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does everything needed. The brand is outstanding.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AletheaG. Thank you for choosing Lenovo! We are glad to hear that your Flex meets all of your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered with in the time and it was in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for niece, and she loves it so far. Beginning of semester.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onward and upward!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a challenge when getting a new computer. But so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Laptop is tops!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality computer for a great price! Excellent service as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for work and it's perfect. does everything i need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    shoki

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product I will recommend to my family and friend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, shoki. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been excellent for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Lenovo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product , only wish I had purchase a larger screen,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for the wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great Mother’s Day gift for my wife. Great deal.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RayA. Thank you for choosing Lenovo -- what a nice gift! We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Works like a tablet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Especially being able to use as tablet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable work laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely durable work laptop. It checks all the essential boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent product price quality is an amazing product

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Candelaria. Thank you for choosing Lenovo! We are glad to hear that your time with your Flex 5i has been amazing, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Open box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, Works excellent! Mint condition, like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the best laptop i have ever purchased. Thanks best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good at what i need it for my work.

    I would recommend this to a friend