Customer Ratings & Reviews
- Model:
- 82R700L5US
- SKU:
- 6571563
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.
This summary was generated by AI based on customer reviews.
Great laptop for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+ product! Love Best Buy for the almost 34% discounted deal!
I would recommend this to a friendLaptop Lenovo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is working well. It seem to be what I need it.
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the layout but it keeps logging out of wi-fi. I have to restart or completely log off and wait for a while before signing back in.
No, I would not recommend this to a friendBuyer beware.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it's great. Ever since I have had this unit it has consistently been throwing me off of my internet. I returned to Best Buy and short of telling me to do things already listed and tried on the built-in scans (which I have tried multiple times) they were of little help, unless i wanted to them to check it out for a fee. I now have owned this unit for exactly one month. I have never had this issue with any other brand laptop. Would never buy anoth lenovo. I have been thrown off wifi/internet approximately 15 times in one month. As a note, every other device that I have does not have this issue.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Biff,
We're sorry to hear that you're having this problem with your Flex 5i. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
My gifts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loveit it was my gift for mother day it was the best
I would recommend this to a friendLove my new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what I was looking for. Perfect laptop!
I would recommend this to a friendSorry - No Go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I had to replace this computer. I have always been a fast typist but I could not type of this becuse of the size of the keyboard and the elimination of the number keys on the right. Look closely at the keyboard size when buying, It really makes a different if you already type and know where your keys are. They are there but shifted over.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Grammy,
Thank you for sharing your feedback with us. We are sorry to hear that this Flex 5i 2-in-1 was not a good fit for you due to the keyboard sizing and layout.
We hope that you find the right solution for you, and please feel free to reach out to us should you have any questions or need assistance with our products.
Best,
Lenovo
Nice computer-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile laptop for the money. Good working tool.
I would recommend this to a friendDecent value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow, not as luxurious feeling as some of the other laptops around the same price point.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LoveTheCat,
Thank you for sharing your feedback with us. We're sorry to hear that your Flex 5i has fallen short for you in some ways. In regard to performance, we'd like to work with you to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and ensure are all updates are applied completely.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this unit was defective and had tp be sent for repair.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JohnC,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with the Flex 5i. We apologize for any inconvenience that this may have caused you.
If you're experiencing trouble with your Flex 5i, please feel free to reach out to us via the Q&A section of this product page or by contacting Lenovo Support for assistance.
Best regards,
Lenovo
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little heavier than it should be. The charging port is not a USB-C port. Start-up can be flaky at times. Sometimes it crashes for no reason.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, we're sorry to hear that you're having some dissatisfaction with your Flex 5i. First, regarding charging, you can charge your Flex via its USB-C port (up to 65W). With system stability, to try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. (If your version of Windows 11 is no longer is no longer in S mode) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We appreciate your time taken to share our feedback.
Camera isn’t the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the computer has been nice but the camera keeps getting a lot of red streaks and I need to update the driver constantly.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, FrankN. We're sorry to hear that you're experiencing this issue with your Flex 5i. If after available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Screen issue
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine until I started having screen issue. The screen stopped working after a couple months.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey PenS, we're sorry to hear that you ran into this issue with your Flex 5i. To help resolve this issue, we recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting.
- Cons mentioned:Heat
Wrost laptop ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought back in July and i been having so many issues like overheating, camera not working. Dont buy this laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Karen, we're sorry to hear that you're experiencing these issues with your Flex 5i. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support directly by calling this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Ok laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery overheads with the screen brightness adjusted.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Jeffc,
Thank you for sharing your feedback and for choosing our products. We are sorry to hear that you're having some trouble with your system. To help mitigate heat production, we recommend ensuring that the bottom of your laptop has sufficient space between it and the surfaces that it may be set on so that there can be proper heat exchange, keeping the system cool.
Please reach out to us should you have any questions or need further assistance.
Best Regards,
Lenovo
Think before buying refurbished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personally, I knew better than to purchase a refurbished product. About 1.5 months after use (work) the computer screen went black and unresponsive. Seeing as how I just purchased this year, it's frustrating due to the fact that I have to now pay for it to get fixed, since I need a computer for work.
No, I would not recommend this to a friendI really can’t stand this thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not one to get a new laptop on regular intervals. I tend to hold onto them like a good pair of jeans, wearing them often and for years until they’re so worn out they can no longer be saved. This laptop will not be one of those. I can’t stand it. It is more temperamental than a spoiled toddler low on sleep. I almost never use it now (only a year later) and wish I’d never bought it. It’s about to find itself in the trash (so to speak).
No, I would not recommend this to a friendI'll never buy another Lenovo product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible build quality and performance. Realtek WIFI network adapter is garbage. Constantly shutting down even after adjusting power settings, driver updates. Windows 11 is also garbage. Purchasing this product has ensured I'll never purchase another Lenovo product.
No, I would not recommend this to a friendReturned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as we got home and started up the laptop, we started having problems. The screen would randomly black out, it froze for over 5 minutes and didn’t unfreeze until it was restarted, and the touchscreen only worked about 50% of the time. This was all within the first couple of hours of having the laptop, it was also bought brand new. We returned it two days later. Definitely don’t recommend.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnF, we are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Windows laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is very slow and is not good for the school work that requires a Windows computer
No, I would not recommend this to a friend