Customer Ratings & Reviews
- Model:
- 82R700L5US
- SKU:
- 6571563
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.
This summary was generated by AI based on customer reviews.
Very bad laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst laptop I ever bought! Hinges are worn out in less than a year, Bluetooth stopped working. Opened ticket for warranty and never heard back from Lenovo. Avoid Lenovo please.
No, I would not recommend this to a friendN/A
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was good. I didn’t end up using for what I needed it for.
I would recommend this to a friendwouldn’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was working good for the first month. the camera does not work for some reason. doesn’t backspace i have to hightlight the word then delete it. already acting a bit slow
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MakyaJ. While we are thankful that you chose our product, we are sorry to hear that you are having issues with it. To try and resolve this, we recommend checking for and applying updates in Windows Settings. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your perspective with us.
Touchscreen Issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is too sensitive. Not for a rough use. One issue i'm facing is that touch gets inactive if you stop using it for couple of minutes you will need to rotate the screen and then the touch activates.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Aniket, we're sorry to hear that you're having this issue with your Flex 5i. To try to resolve this, we recommend ensuring that your system is updated by opening Settings > Windows update > Check for updates, then applying whatever available updates can be installed. If after application and restarting your issue persists, we recommend contacting Lenovo Support for assistance. We appreciate you taking the time to alert us of this issue so we may use it make the necessary changes.
Low memory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's unfortunate that the manufacturer doesn't allow adding RAM, I didn't see this detail.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi HernanS,
Thank you for sharing your feedback with us. We are sorry to hear that your Flex 5i has fallen short for you regarding this.
If we can help improve your experience or if you have any questions, concerns, or request, please don't hesitate to reach out to us.
Best regards,
Lenovo
Poor performace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer and later returned it since it was not quick enough to load . The capacity is not good.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Kazi,
We are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. If the matter was not your Flex 5i falling short of your system requirements needed for your use, but rather a system performance issue, in the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Not Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great buy. Very average PC. Wouldn't buy again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, BillJ. We are sorry to hear that your Flex 5i has fallen short of your expectations. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you taking the time to share your experience with us so that we may use it to continue to better our products and services for yourself and others.
BestBuy allows Credit Card Theft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't properly review the item since someone stole my credit card info, purchased the computer online, and put themself down as an authorized person for in store pickup. BestBuy refused to help. BestBuy got their money, the credit card company takes the loss, and i deal with the headache.
No, I would not recommend this to a friendLenovo No.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable. "Forgets" to connect or look for internet. Crashes at least once every couple of weeks. Not recommended.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RobertB,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i 2-in-1. We apologize for the inconvenience that this has caused you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, please try completing a system reset. To learn how to do so, please visit this Microsoft Support webpage: https://support.microsoft.com/en-us/windows/reset-your-pc-0ef73740-b927-549b-b7c9-e6f2b48d275e, for details. To note, you will need to reinstalled system files and programs, setting up the computer again after the reset is completed.
Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Not recommended!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed! The first, brand new computer stopped working after three weeks. It was replaced with a similar one. It burned out after a month. Extremely dissatisfied with the product, I do not recommend it to anyone!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .HI OlgaL, we're sorry to hear that you are having such trouble with your Flex 5i. Since we do not know the details of went wrong, we cannot provide immediate troubleshooting assistance, but to resolve this issue, we recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with them for in-depth troubleshooting.
Horrible computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was fried within a week had to return it back to the store ended up just buying another computer from somewhere else.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MegV,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We hope that you choose our products again in the future, and please feel free to reach out us should you have any questions or need assistance with our products.
Best regards,
Lenovo
not bad, but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad when purchased on sale, but weird bugs just had us move up to a MacBook. the cursor would disappear consistently. only 8gb ram, not enough by today's standards.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LeviG,
We are sorry to hear that you had trouble with your Flex 5i, leading to you returning it. We hope that you choose our products again in the future and that if you run into an issue, that you reach out to us so that we may assist you.
Best Regards,
Lenovo
Lenovo laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is not good, drained too fast. The system js not good everytime i turn it on it ask me to unlock bitlocker
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MarygraceF,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue with the latest version of Windows patches and driver updates. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and ensure are updates are fully installed.
Next, to address battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Not what it seems
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dies extremely too fast. Worked well for about a month.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Leah,
Thank you for sharing your feedback. We are sorry to hear that you are experiencing issues with your Flex 5i's battery life. We apologize for any inconvenience that this may have caused you. We'd like to work with you to try to improve your experience.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue with outdated software affecting system performance and efficiency. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button and ensure all available updates are applied. (If your device has been switched out of Windows 11 Home in S mode) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and follow the on-screen instructions to apply updates.
Now, by default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Please update us when you can regarding this, so that we can provide you with more assistance if need be and know what worked well for you or did not, as your feedback is important to us.
Best regards,
Lenovo
Screen broke within first month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cracked without me doing anything within the first month
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Michellel,
We're sorry to hear that you ran into an issue with your Flex 5i.
If you'd like to some assistance with exploring your device repair options, we recommend contacting Lenovo Support at this number: 877-453-6686.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
lap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned this and exchanged for another. what more can i say
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We are sorry to hear that you returned your Flex 5i. In the future, should you encounter any issues with our product or have questions, please feel free to contact Lenovo Support or leaving a question in the Q&A section of the product page for assistance in resolving your issues.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Items returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two laptops and never got my refund, then had to go to the store to buy another two
I would recommend this to a friend- Pros mentioned:TouchscreenCons mentioned:Speakers
So far so good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this computer today. I am 100% excited. Pros: the touchscreen is amazing, the fingerprint sensor works awesome, there is a back light on the keyboard that has two different settings or an option to keep the back light off absolutely love that. Great at multitasking can pull down tabs and minimize while having numerous still trying to figure this laptop out, but so far, I love everything about it. When you fold into tablet mode, it automatically locks the keyboard so that it’s not activated. Cons: speakers are OK they’re not what I expected have the volume at max volume and it’s not as loud as I expected.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Subliminally337, thanks for choosing Lenovo! We are glad to hear that your Flex 5i has been good to you so far, and we appreciate you sharing your feedback with us.
- Pros mentioned:Performance
Great for Home Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this one twice. The first one bricked it's after a BIOS update. Best buy was great with the exchange. The second one has been great for light use. Don't expect to game on it, but great for web browsing and office use
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AnonZ, thanks for choosing Lenovo!
We are glad to hear that your Flex 5i is a great fit for your use, and we appreciate you taking the time to share this with us.
- Pros mentioned:Battery life
So far so good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this laptop has been more than sevriceable. Setup was relatively easy, it seems to hold a charge well and picture quality is very good.
I would recommend this to a friend