Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 628 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
Solid Performer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Very good performance/response
Very good graphics
Decent sound
Great touchscreen response and accuracy
Cons:
Microsoft Windows 11 S mode (can switch out)
I bought this for a kid to do school work. It is more than adequate for that. The graphics are very good. It handles videos and light gaming very well. Lots of fast ssd storage, so it's good for photo editing too. It comes with Windows 11 in S mode. This may be a plus for some but I find that restrictive because you are only able to install apps from Microsoft Store (think no Google or Firefox or thousands of other apps). So I switched it out of S mode (no going back if you choose to do that). Overall a good little machine.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi, Filer, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been solid so far, and we appreciate you taking the time to share detail your perspective with us.
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Forever Loyal to Lenovo!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am Loyal to Lenovo! I think I have had 5-6 Lenovo laptops through work over the years and I have always preferred it to other brands. Now, I have my own IdeaPad and I love it! It was easy to set up and is easy to use. The size is just right for mobility needs and the flip screen to tablet is so cool. I love the touch navigation so much, especially for playing games on the tablet. I definitely don't feel the need to convert to a MAC anytime soon. Forever Loyal to Lenovo.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey GMaBear,
Thank you for choosing Lenovo continuously and for sharing your feedback with us! Your loyalty is appreciated.
We are glad to hear that you are satisfied with your Flex 5i.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Pros mentioned:
Ease of use, Touchscreen
Rated 5 out of 5 stars
IdeaPad Flex
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and use. Very happy with my purchase. I love the touch screen and also that it can be used as a tablet.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi DanaS,
Thanks for choosing Lenovo!
We are glad to hear that you are very happy with your purchase, and we appreciate you taking the time to share your perspective with us.
Best, Lenovo
Pros mentioned:
Ease of use, Touchscreen
Rated 5 out of 5 stars
Baller
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is hands down the best I’ve had in years in terms of value and function. I’m impressed by the soft keys and ease of use. The laptop turns into a tablet and display. Great camera and sound
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi NathanP, thanks for choosing Lenovo! We're thrilled to hear that you are impressed with your Flex 5i, and we appreciate you sharing your experience and feedback with us.
Pros mentioned:
Battery life, Ease of use, Performance
Rated 5 out of 5 stars
Solid Work Machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Small, portable, powerful, and has great battery life!
I would recommend this to a friend
Pros mentioned:
Processor speed
Cons mentioned:
Speakers
Rated 4 out of 5 stars
Okay on black Friday sale price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop is good compact and looks nice and is fast enough for daily use. Only 2 problems 1) Speakers are worst 2) Battery backup is not good at all. Have to carry charger always.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi, HRphoenix. Thank you for choosing Lenovo! Regarding battery life, by default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words. We are glad to know that your Flex 5i has been good otherwise, and we appreciate your time taken to share your experience and feedback with us.
Pros mentioned:
Performance, Touchscreen
Rated 5 out of 5 stars
Laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent purchase, very good performance, has a quality in the videos, very good option that is touchscreen, anyway I am very happy with my laptop
I would recommend this to a friend
Pros mentioned:
Processor speed, Touchscreen
Rated 5 out of 5 stars
Perfect for Us
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this little computer. Perfect size. Very fast at processing. Sharp and crisp display. Comfortable keyboard. Great price point. We bought it solely for our financial docs, leases, spreadsheets and info. We don’t game so I can’t speak to that. We don’t keep photos on it. For what we bought it for, it works very well!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey MarilynElainey,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i is perfect for you.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Pros mentioned:
Performance
Rated 5 out of 5 stars
Internet browsing laptop
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice product, bought for internet browsing.
I like the 2-in-1 functionality.
Good enough performance for what I needed.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
TJ
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, pretty good. Bought this to replace a smaller size "swivel" touch screen. Easy to set up, easy to transfer files from an old Dell. I like that it did not have near as much pre-loaded software that needed to come off (gaming, anti-virus, adds, etc..) Seems to be very fast, but still trying to figure out some of the ports. The display is not as clear as I hoped (compared to a surface) but definitely good enough for basic home computer use.
Only problem I am having is that the wi-fi seems to turn off on its own and disappear from the edge window when not used and the screen closed. I have to go back into settings and turn it on again to find my home wi-fi. Once re-connected, it works very well. It would not connect to a Microsoft docking that I have when I was told before I bought it that it would, not a big deal, I will just have to go buy a Lenovo docking station with the fast charge ports and cables. Looking forward to that to take advantage of the USB-C lightning port on the computer. I saw some write-ups about battery-life when I bought it, but so far I have been impressed with battery life!! I have not come close to running it out with several hours of use off the charger, so I hate to give an actual time but far better than what I expected and seemed to be better than a surface. So far very well worth what I paid for a smaller flip/touch screen.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi TJSOWN, thanks for choosing Lenovo! Regarding the Wi-Fi connectivity trouble, to try to resolve this, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We are glad to hear that your experience with your Flex 5i has been otherwise quite good so far, and we appreciate you sharing your feedback with us.
Pros mentioned:
Ease of use, Touchscreen
Rated 5 out of 5 stars
Touch screen is my jam!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 2nd one I've purchased. (Lost the first one lol). I love the simplicity and the folding to use as a tablet. I won't ever own a laptop that isn't touch screen. I use it most for editing pictures and my cricut air 2. Both programs run beautifully.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey LindsayB,
Thank you for choosing Lenovo again and for sharing your feedback with us!
We are glad to hear that you are enjoying using your Flex 5i and that it meets your needs well.
Please feel free to reach out to us should you have any questions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this laptop the day before I start my new job. It is really excellently working, the touch screen also helps a lot for faster process like zooming in the excel and word etc. It works great. The charging also stays so long which I have never seen before. Thank you Lenovo!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey SeshuC, thanks for choosing Lenovo!
We are glad to hear that your Flex 5i is working excellently for you, and we appreciate you taking the time to share this with us.
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Lenovo Laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is very fast, sleek design thats easy to move and carry and the storage is amazing! I just wish the processing core was a bit higher but all in all it is a very good laptop!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey DavionB,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i is working out very well for you.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
Good price and warranty
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop rates among one of the best I have owned. The speed is awesome as is the ease of working and setting up. I appreciate the help of the sales and repair sections of Best Buy for recommending this laptop. Thank you.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi LeeV, thanks for choosing Lenovo!
We are pleased to hear that your Flex 5i is one of the best laptops you've had, and we appreciate you taking the time to share this with us.
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
Great Buy!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was planning on getting my old computer fixed, but with the best buy sales and my very good sales person, I decided on purchasing this computer. It is a great size, easy to use and fast to do anything I want to do. Great buy!!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey Nanthegolfer, thanks for choosing Lenovo!
We are glad to hear that your shopping experience and Flex 5i have been great, and we appreciate you taking the time to share this with us.
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
10/10
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s one of my favorites, light weight, fast and easy to use, love it goes into different displays
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi, marylane, thank you for choosing Lenovo! We are glad to hear that you are so satisfied with your Flex 5i, and we thank you for taking the time to share your experience with us.
Pros mentioned:
Touchscreen
Rated 5 out of 5 stars
Versatile & Fantastic!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am beyond delighted with this exceptional and versatile laptop. We now own three Lenovo computers and each and every one is a gem. The touchscreen capability combined with the 2-in-1 tablet feature is fantastic! I ordered the "pen" to go with it and it, too, is amazing, as I can now "write" on my screen to take notes and jot down ideas.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey, TheoRising, thank you for choosing Lenovo a third time! We are glad to hear that you are so delighted with your Flex 5i, and we appreciate you taking the time to share your perspective with us.
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Nice little unit!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent little 2 in 1! Easy setup and comes with plenty of power and memory for your basic needs. not a hi-powered gamer maybe but handles everything else with ease and looks good doing it. I bought one for my wife for Christmas on sale and we are both pleased.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey techlover, thanks for choosing Lenovo! We are glad to hear that your Flex 5i is working nicely for you both and that you are pleased with them. We appreciate you taking the time to share your feedback with us.
Pros mentioned:
Battery life, Ease of use, Processor speed
Rated 4 out of 5 stars
Laptop review
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, portable, long-lasting and gets the job done!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi, JCRam, thank you for choosing Lenovo! We are happy to hear that your Flex 5i has been good for you, and we appreciate you taking the time to share your perspective with us.
Rated 5 out of 5 stars
Good product.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast boot process, nice form factor. Size is adequate as well as the weight. Memory card slot leaves the card to far out, could have been a little deeper so card doesn't stick out so much.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey Lobello1748,
Thanks for choosing Lenovo!
We are glad to hear that your experience with your Flex 5i has been good overall, and we appreciate you taking the time to share this with us.