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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 631 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 631 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has great speed, light weight and well built.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Derek,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Flex 5i 2-in-1 is working great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great Lenovo Laptop!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo laptop is amazing! Good speed, low noise, good processing, and nice features like the touchscreen and you can flip it to use it as a tablet! so great if you are in constant movement.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey gerardo, thanks for choosing Lenovo!

      We are glad to hear that your experience with your Flex 5i has been amazing, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop offers a great balance of performance and price. It has a sleek design, a vibrant 13.4-inch display, and a solid processor that handles everyday tasks with ease. Lightweight, with around 10 hours of battery life, it's perfect for work, browsing, and light gaming. A reliable choice for those who want quality without going overboard.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Malachi, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been solid for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, laptop looks really nice, I like the way you can use it as a tablet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Crisp image and fast processor. My son uses for middle school assignments and projects and some gaming. I often use for work (Microsoft apps) and take off the charger for use and battery life is great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MargaretM, thanks for choosing Lenovo! We're thrilled to hear that it works great for you and your son, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 4 out of 5 stars

    Solid laptop!!!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, some issues with touch screen in software issues in Linux but that's a nit pick on my end. Definitely recommend this guy, battery life is great and is absolutely usable day to day. Wish the ram was 16gb 8x2 though, I'm going to assume 8gb is probably soldered which is a gripe of mine but I digress.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Budget friendly. I got it during a special deal. It's pretty fast. Runs apps with no worries. Additional bonus having the backlit keypad and touchscreen! I love this. I have more fun with this than I do my Macbook.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JerryW, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been excellent, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Value,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself was wonderful. Decent battery life, looks good. Only downside is that it doesnt seem to have thunderbolt charging, but i cannot complain for the price. Personally i needed a quick laptop to run linux systems on. there are a couple of protective steps that microsoft has built in, which i suspect is that it was not standard windows but a locked down version. It converted to linux like a dream!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Ryzenko,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been wonderful and that it offers great value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much junk comes with it. Overall I like its size and ease of operation. I keep getting notices I don’t want though and can't turn there off.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TroyW, thanks for choosing Lenovo! Regarding notices, here is a link to a Microsoft Support webpage to learn about how to change notification settings: (https://support.microsoft.com/en-us/windows/change-notification-settings-in-windows-8942c744-6198-fe56-4639-34320cf9444e) We're thrilled to hear that your Flex 5i has been good overall. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    Not As Good As My Yoga

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Lenovo laptop a little over a year ago to replace my Lenova Yoga 700 (that I love). The specs were just right. At first, everything was great. After about six months, the internet started dropping out. Turned out to be the Realtek WiFi adapter. I either have to restart the laptop or reset the adapter. I have tried uninstalling and reinstalling the driver to no avail. It's a pain. I may look into replacing the Realtek with another brand. Now, the pointer/cursor keeps disappearing. Same fixes tried. Just another annoyance. All updates tried. Other than those, it's great...

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SterlingH,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i 2-in-1. We apologize for the annoyance and inconvenience that this has caused you, and we'd like to work with you to resolve this issue.

      Given the steps that you've taken, more in-depth troubleshooting will be necessary to fix the problem. We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this and let us know what else we can do to help improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this laptop is wonderful, I originally got this for school. The touchscreen and backlight keyboard is very convenient, i also use this to play some games and it holds up really well. Sometimes it get a little warm, but it still works really well regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for my daughter for college and she loves it. She really likes the touchscreen option and it can handle everything she throws at it from schoolwork to streaming her favorite shows. Great buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AndrewE,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your daughter is loving this Flex 5i 2-in-1 and that it tackles all of her needs, including being great for downtime with streaming her favorite shows.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! My son needed a solid laptop for school and the sales rep highly recommended! It met all of the specification requirements and has way more than enough storage. It’s lightweight, touchscreen, and the screen quality is 10/10 Also, I caught it on sale which saved me about $250

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for me! It is very portable, comes on quickly, and I can do everything I need to on it. I can sit in my chair and hold it on my lap. I like the 2-in-1 function.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, CarolK. Thank you for choosing Lenovo! We are glad to know that your Flex 5i is perfect for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Battery life, Touchscreen

    Rated 5 out of 5 stars

    Excelent 14in Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, Responsive Touch-Screen, good battery life

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AdolfoE,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptops are always great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for over 6 months and it has been very reliable for a windows laptop. Lenovo has always been a trusted brand and this laptop has not let me down. It is very responsive, the screen looks great, the sound is great, and the performance is good enough for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine for students or average users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who is going back to school for nursing. She needed a solid computer but nothing over the top. This fits the bill for her. Plenty of power for basic school tasks. Little light on memory for my tastes, but does well enough and can be upgraded. Decent drive space for a budget machine. Seems to be typical Lenovo quality which I have had several of their machines over the years. Definitely not for the power users or gamers. But for a solid laptop to handle school, work or leisure use this is a good choice.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey jasvanek, thanks for choosing Lenovo! We are glad to hear this Flex 5i meets your daughter's needs, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, Lenovos are one of the best to have. it runs smoothly and the battery charges fast. It has Bluetooth and a lot of settings you can change to how you want it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JustinH. Thank you for choosing Lenovo! We are glad to know that you are very satisfied with your Flex 5i, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light to carry, a perfect laptop and fast, good price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EduardoH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is the perfect laptop for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first laptop in 1993, and have had more than I care to remember since then, but have never been as excited after purchase as with this laptop. It is a perfect blend of speed, power, and performance in a compact case with a great price. I am a few weeks into using it, and my only criticism so far is the scarcity of on-board ports, but that is a trend among manufacturers. I would highly recommend this laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DavidE,

      Thank you for choosing Lenovo!

      It is great to know that your Flex 5i is working out nicely for you and that offers the perfect package of the important computing aspects you mentioned. We appreciate you taking the time to share this with us. Lenovo

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