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Customer reviews

Rating 4.5 out of 5 stars with 678 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 678 reviews
  • Pros mentioned:
    Performance, Touchscreen

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop for basic work. It has everything that my elder uncle needs for the type of work he does (writting, videos, presentation)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A tremendous set of features for this price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, you can't beat it! I traded in my 2020 (5 year old) M1 MacBook Air (8GB RAM, 256GB SSD) and got $300 knocked off this Lenovo laptop. Best Buy already had the price reduced, so I walked out paying only $110 after taxes! This Lenovo doesn't get as bright as my old $1,000 MacBook Air, and its battery won't last as long, but the Core i5 processor sure is snappy and I'm enjoying having twice the storage. Now, on to the perks. No Mac will ever have a touchscreen. Apple is afraid that would kill their iPad market. I also wanted a 2-in-1 design so I could operate it like a tablet. Having a Windows computer means all my work-related apps have some of the features their Mac counterparts are missing. When you sign into Windows for the first time, you're given the opportunity to have the installer pick up all the apps and settings you've used in another Windows computer you've signed into before. Amazing! What a time saver! A 1080 webcam, and a screen that goes higher than 1080p. Add a fingerprint reader and you've got a set of features that are nearly impossible to get in one device at this price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Chapman8tor, thanks for choosing Lenovo!

      We are glad to hear that your Flex 5i offers excellent value and that its features have been tremendous for you.

      We appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Surprised with performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Lenovo Flex 5i a few months ago, and so far, it's been a pretty solid laptop. The 14" touchscreen is bright and clear, which makes it enjoyable to use for browsing, streaming, and working. I really like the flexible hinge that lets me switch between laptop, tablet, and other modes – it's handy for different situations. Performance-wise, the laptop handles everyday tasks well with its i5 processor and 8GB RAM. I've had no trouble running multiple apps at once. The 512GB SSD provides plenty of storage space for my needs and keeps things running to a minimum. I'm a designer so I need it to run web and cloud apps smoothly. The build quality feels sturdy, and the Storm Grey finish looks nice and professional. The backlit keyboard is comfortable to use, and the fingerprint scanner is a nice touch. Battery could do a lot better, so if you're okay with having it plugged while using it... Overall, I'm pleased with my Lenovo Flex 5i. It's versatile, performs well for daily tasks, and has user-friendly features. If you're looking for a 2-in-1 laptop for everyday use, it's worth considering.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi andalenie, thanks for choosing Lenovo! We are glad to know that your Flex 5i has pleasantly surprised you, and we appreciate you sharing your feedback with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Best thing I’ve purchased !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this laptop, great quality and sooo many cool features! Comes with a built in camera , fingerprint scanner to get into your device, and my favorite part is that it’s foldable all for a great price !! Highly recommend this product, will not be disappointed

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TaniaR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you really love your Flex 5i and its myriad of features.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Loved my lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and functions good Premium and smooth Dont keep it on when you put in your back pack at it may get heated

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Len

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfict size. Just for home use, works well. Love the fact it is convertible, can use it as a tablet. Touch screen is responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light, ergonomic and easy to use, comfortable equipment to transport

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Jesus. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is a great fit for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, affordable, touch screen is a plus. Does everything you need for average use.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and very light weight. Love the flip back and touchscreen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice acquisition

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice notebook to school and projects, helps me to enjoy my homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It’s a laptop, it folds and lights up.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Student’s Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as I was returning to school. Best decision made. It’s perfect for my school use as well as personal use. Easy to use and the 360 degree flexibility is great when I want to use my detachable keyboard. It’s perfect for a student.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LauraH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that it is perfect for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only criticism I have is the laptop getting really warm when in tablet mode. Other than that, the laptop is really good and everything I wanted for my son's school work. If it was possible, I would rate it 4.3-4.4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In "S Mode"; needed help to get out of "S Mode"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the computer, I was not told it would be in "S Mode" which means you can't have anything on the device that's not a Microsift product. I wanted to install the Google Chrome browser and Webroot, (my anti-virus program), and the device had to be take out of "S Mode" in order for these items to be installed (along with other non-Microsoft items I'd like to install). The Total Tech/Geek Squad technician over the phone was unable to take it out of "S-Mode" so I had to make an appointment with The Geek Squad at the store to take care of this. It was a bit annoying, but now I'm enjoying my new computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AnnetteB. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i is no longer having this issue and that you are enjoying it. We appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for daily use. It is quick, quiet and does not get hot when on my lap.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It satisfied my needs. The speed, battery life, and functionality is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop good speed very appealing and is very convenient as for the touchscreen option.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TracieP. Thank you for choosing Lenovo! We are happy to hear that your Flex 5i is working great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop in affordable price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop in affordable price. I purchased this at a deal price of $400 so I think at this price it is a steal. Screen is bright, vivid and touch sensitive. With the latest processor and 512 ssd memory it gets the job done. I highly recommend this laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Govind, thanks for choosing Lenovo!

      We are glad to hear that your experience with your Flex 5i has been great and that it meets your needs. We appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, justbrhe right size and fast in accessing data and websites

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KarenF, thank you for choosing Lenovo! We are glad to hear that your Flex 5i has been great for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Lenova Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Lenova Laptop "Open Box" from Best Buy. I like the "fingerprint entry" and touchscreen. The unit is light and easy to transport. Screen is vibrant and sound is good volume is better than most I have owned. It is a good purchase.

    I would recommend this to a friend