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Customer Ratings & Reviews

$499.00
Save $130.99
The comparable value is $629.99

Customer reviews

Rating 4.3 out of 5 stars with 473 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 473 reviews
  • Rated 5 out of 5 stars

    Truly happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son while in high school - meets all the requirements and approved by my 15yo so all around win - had issues with hinge but warranty coverage the repairs- overall great product with great service

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good at the beginning but only lasted 2 weeks past 1 year warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Windows But Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid chromebook and at a really good price. I wasn't sure about not doing a Windows laptop but this has worked out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not have a backlit keyboard per description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four stars instead of five based solely on the fact that the description has it listed as having a backlit keyboard, and it does not.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We are disappointed and apologize that this wasn't the case for you.

      To try to resolve this, if backlighting isn't turning on, we recommend rebooting the Chromebook, then pressing Alt and the Keyboard Backlighting key to toggle it on and off.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good product and great customer care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seems good quality. Speed is good. Purchase was a breeze and shipped within a couple of days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenova

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and excellent for college students. I enjoyed the touch screen feature.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MelishaR. Thank you for choosing Lenovo! We are glad to hear that you are enjoying your Chromebook, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Best lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very good on a budget. Was looking for a good laptop as a student because my Mac book was destroyed, found this laptop and crossed my fingers. Couldn’t be happier and wish I switched to Chromebook sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life could be better- have to have minimum character to submit review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And it gets better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook Plus by Lenovo was an excellent buy. A few weeks after purchase I noticed the item had been reduced by $30. I was able to get credit just using the online chat. Great response by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits Perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in my 70's and don't do a lot of heavy duty computer work, so a Chromebook is perfect for me. This is a nimble, responsive and user-friendly device which suits my needs. A good value, too.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Liking it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Primarily working on Chrome. Good performance so far. Good web cam. Liking it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Mass, thank you for choosing Lenovo! We are glad to hear that you are liking your Chromebook Plus and that it is aligns with what you were after. We appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo touch screen i3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some sticky keys but 9/10 happy with my purchase..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice school computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer for the kids to do their school work. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Fast, quick to load. The only issue is that the touch pad seems to be losing its sensitivity after only having it a short time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi dcyr,

      Thanks for choosing Lenovo and for sharing your feedback with us. Although we're sorry to hear that you are experiencing this issue with your Flex 5i Chromebook Plus. We wish to provide the best experience possible, and if you'd like, we want to work with you to try to resolve this issue.

      To start, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.

      We are pleased to read that the system is otherwise working out great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    JillAK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased a new computer for 8 years but the transfer from my old computer to my new one was easy and quick. I love the larger screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JillAK. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook Plus is working out well for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Hinge broke!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you're not supposed to open & close this Lenovo on a daily basis because a hinge broke after about 1 year. Continued use caused the screen to crack also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal on this Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a strong product offering, and had a really good deal at Best Buy on sale. This unit was very strong in benchmarks, which is key in Chromebooks. You want speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Chrome Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for browsing the internet, email and You Tube videos. Very easy to operate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RayS, thanks for choosing Lenovo! We are glad to hear that your Chromebook Plus has been great for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    School work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another laptop for one of my daughters.... everything is great on this model.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BryanB, thanks for choosing Lenovo! We are glad to hear that it is a great fit for your daughter, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Good computer for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable product to have all summer when schools take their Chromebooks back.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi KYSc-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the Flex 5i Chromebook Plus. We aim to provide excellent user experience for our products, and we are happy to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo