Customer Ratings & Reviews
- Model:
- 83EK0000UX
- |
- SKU:
- 11038113
Customer reviews
Rating 4.3 out of 5 stars with 455 reviews
(455 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to try to keep up with technology as a younger person but feel like I'm always running behind these days. So I was a little worried about upgrading to a new laptop. I needn't have worried, this Chromebook is easy to use and gives me access to everything I need online.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey PatriciaaG,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i Chromebook Plus is working out great for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 4 out of 5 stars
Not Windows But Not Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid chromebook and at a really good price. I wasn't sure about not doing a Windows laptop but this has worked out.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendRated 1 out of 5 stars
Faulty Hinges on Lenovo Flex5I Chromebook
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lenovo Flex 5I Chromebook A Fatal Flaw / Achilles Heel / Reason to Avoid All of the positive features of this seemingly wonderful device are completely negated by the extraordinarily poorly designed hinges. You won’t be able to fully appreciate the touchscreen, clear upward firing speakers, backlit keyboard, sufficient RAM, speedy response, decent battery life, or the flexibility referred to in the Model number. Nope - just a simple physical attachment component: The hinges. A high percentage of their hinges are defective, Lenovo knows they are defective, and Lenovo will (despite a lawsuit ) deny and obfuscate the issue to keep from replacing or compensating customers for their engineering (or sourced parts) flub. Obviously, hinge durability will not affect every single device. You might get lucky! Mine worked properly for about a year. But when a hinge fails, it causes the frame around your screen to separate just behind it, making it impossible to open and close the device without snapping the whole thing apart. I find I can operate mine now by leaving the screen at a very precise angle, never daring to adjust it, much less use it in ‘tent’, flat or tablet mode. Not exactly ideal. The sad thing is that the canned customer response to everyone who reports this is of no help at all and seeks to avoid any corporate responsibility. Check out the other reviews online regarding these crappy hinges. Just something to consider as you shop for a durable chromebook…
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into this issue. We understand your perspective and frustrations. We strive to provide the best experience possible. We are disappointed and apologize that this wasn't the case for you.
To speak directly to your comments, we recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team, as after reviewing your situation and system, they will work with you to make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Rated 5 out of 5 stars
Lenovo Tickled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, fast, sleek + lighted keyboard- love this machine Priced right, looks great, and is lightweight; graphics are sharp.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi GarryS,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are loving this Flex 5i Chromebook Plus 2-in-1 laptop.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
And it gets better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Chromebook Plus by Lenovo was an excellent buy. A few weeks after purchase I noticed the item had been reduced by $30. I was able to get credit just using the online chat. Great response by Best Buy.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
JillAK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not purchased a new computer for 8 years but the transfer from my old computer to my new one was easy and quick. I love the larger screen.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, JillAK. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook Plus is working out well for you, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Great Chromebook!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built and solid chromebook! Would recommend if you like to scroll social media, watch videos, or anything from a web browser. You can download steam and play basic games but dont have a huge expectation as it works but def a work in progress. Overall 9/10 chromebook would be great for a student!
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Turbo,
Thank you for choosing Lenovo!
It is good to know that your Flex 5i Chromebook Plus works great for you, and we appreciate you taking the time to share this with us.
Rated 5 out of 5 stars
Works great for basic needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A real workhorse of a chromebook. Very happy with my purchase.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi razztaztic, thanks for choosing Lenovo! We are glad to hear that you are very happy with your Flex 5i Chromebook Plus, and we appreciate you taking the time to share this perspective with us.
Rated 5 out of 5 stars
Great laptop for light WFH
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for work. It did pretty good. Touch screen was used way more than I thought it would be, ability to connect devices was easy, and overall worth the price. I do wish the screen resolution was better, but within the price range it worked. No issues, always worked smoothly.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi KellyK,
Thanks for choosing Lenovo!
It is good to hear that your experience with your Flex 5i Chromebook Plus has been great, and we appreciate you taking the time to share this with us.
Rated 3 out of 5 stars
Screen is less than stellar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs fast but the screen is a bit dull --my son thought there was a plastic protector on it at first. Great value for a value priced 2 in 1, but not great for video consumption. Just good
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Nedt, thanks for choosing Lenovo! We're glad to hear that it offers great value and has been good for your son. We appreciate you sharing your feedback with us.
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's awesome! It's fast and I usually take things back but I'm keeping this one.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RyanM, thanks for choosing Lenovo! We're thrilled to hear that your Flex 5i Chromebook Plus has been awesome. We really appreciate you sharing your experience and feedback with us.
Rated 5 out of 5 stars
Amazing deal on this Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a strong product offering, and had a really good deal at Best Buy on sale. This unit was very strong in benchmarks, which is key in Chromebooks. You want speed.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet deal on a sweet machine....hope to never buy another windows pc
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ErickS, thanks for choosing Lenovo! We're thrilled to hear that you are satisfied with your Flex 5i Chromebook Plus, and we appreciate you sharing your experience and feedback with us.
Rated 5 out of 5 stars
Great for Kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 6-year-old daughter, works great. No complaints
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SeanB,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this Flex 5i Chromebook Plus works great for your daughter.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop!! this is my 2nd one buying. I purchase one for myself & later once I found out how nice it was i bought one for my sister!!! Totally recommend!
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thank you for choosing Lenovo, again! We are glad to hear that you are loving your Flex 5i Chromebook Plus, and we appreciate you taking the time to share your experience with us.
Rated 4 out of 5 stars
Nice school computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer for the kids to do their school work. Would recommend.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs good, don’t have any problems with the laptop
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JosephA, thanks for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus is working seamlessly for you, and we appreciate you taking the time to share this feedback with us.
Rated 5 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good for the price. Was looking for something affordable.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JuanE,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your experience with this Flex 5i Chromebook Plus has been good thus far.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Rated 5 out of 5 stars
Move into the future.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced an old tower computer that we couldn't update any more. Now we can still work or play at the desk or move around the house and still do everything we want as before. Looking forward to the flexibility and freedom of the laptop.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MarkS,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i Chromebook Plus is working out well for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 5 out of 5 stars
Great device to get the college work done fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for a college student. Works well with college online platforms is quick and easy starts up instantly.
This review is from Lenovo - Flex 5i Chromebook Plus Laptop with Gemini - 14" 2K Touchscreen - Intel i3 1315U 2023 - 8GB RAM - 128GB SSD - Storm Grey
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JeanS, thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook Plus has been great for your use, and we appreciate you taking the time to share your experience with us.





























