Customer Ratings & Reviews

Love this brand! This is smaller than my original one but love it!

This was an "open box" item for a great price. Was in excellent condition. It replaced an aging Chromebook. It's MUCH faster. And it's eligible for updates for 10 years. Backlit keyboard. Memory, Storage. Slightly larger screen.

Touchscreen does not work very well at all. I would not purchase this computer again just for that reason.

I liked this computer initially. However - after owning it for 6 months the hinges broke, and when I try and open the screen it puts pressure on the screen to the point that it discolors it and unclips the screen at the bottom. I was denied a warranty claim. I used the computer less than a dozen times in this time period.

So far, I am happy with it. It seems to me the same build quality as my old Dell. Inspiron. The operating system is very responsive and smooth. Time tell.

Great computer bought from Best Buy but the best thing about it was the quality of service I received. Fast, courteous and very friendly. We need more people like the gentleman who took care of me.

I read reviews of multiple Chromebook Plus models before settling on this one, and I have not been disappointed.

I needed a new laptop for work and decided this was a good option. It is bit key sensitive but good overall

so far good. touch screen works well, good brightness

A very solid chromebook! Only small negative is it does not work with youtube tv even though its Google

I've had it for a few weeks now. So far we are very happy with it. Boots up very quickly. Note: if you want to connect it to an HDMI cable, you will need a USB-C to HDMI adapter.

Overall good so far. Battery life is not as good as expected.

We're very pleased with our Chromebook. It provides the exact software and functionality we require

Solid Chromebook good but not great android tablet conversion. Reasonably powered for price

Excellent chromebook plus! Functions flawlessly, durable. No issues!

I really wanted to like this Chromebook but it has one big problem. Very often when opening the lid it gets stuck in tablet mode, rendering the keyboard and tracker inoperable. You have to restart it while holding a certain key to restart the hardware per Google, but it is too much of a pain to have to do that 75 percent of the time just to get past the lockscreen. I'm really handy with my gadgets and did lots of browsing in forums and assistant this is an issue that was very apparent in 2020. But for some reasons with this model the bug has come back. Lenovo support is useless.

Easy to use, but I wish there was a "delete" button instead of just a "backspace" button. Maybe I am missing something, but overall I am enjoying the laptop.

Really like my Chromebook. No needd to worry about paying for third party security

The speaker volume seems a tad low to me even with volume controls to the max.

Worst customer service. I bought this laptop online. It was shipped from this store 63 Ranch Dr Milpitas, CA 95035 . The shipping employee stole my laptop and sent me a logitech keyboard. I take it to the store in Las Vegas Maryland pkwy and the manager refuses refund says to call corporate . they give me a return label . i have called corporate 4 times they said i will receive my refund. BUT corporate ships the keyboard back to me and says no refund because its the wrong item. All the corporate people can barely speak english. i still have not received my refund after 14 days. And i already bought the same laptop a 2nd time from a local las vegas bbuy store. my order number is BBY01-806923626318 and i really need my money back. Please call a Las Vegas store manager on Maryland Pkwy to except my refund today. its the 15th day on the return policy and i am walking in store today ready to speak to a manager. and you better help me this time after all the money i have spent at this store. it says on the website all stores can accept returns if you are shipped the wrong item and they refuse to help me. is it my fault their own employee stole my item and shipped me a 20$ keyboard? They think i am trying to pull a scam and will not refund $300 to me. Worst customer service i have ever had.