Customer Ratings & Reviews
- Model:
- 83EK0000UX
- SKU:
- 11038113
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a few weeks now. So far we are very happy with it. Boots up very quickly. Note: if you want to connect it to an HDMI cable, you will need a USB-C to HDMI adapter.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, JohnA. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook meets your needs so well, and we appreciate you taking the time to share your experience.
Chrome love.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product,love the versatility and mobility of it. Screen is very nice color and visual.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Darknicholas, thanks for choosing Lenovo! We're glad to hear that your Flex 5i Chromebook has been awesome for you, and we appreciate you sharing your feedback with us.
Nice Flex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but I wish there was a "delete" button instead of just a "backspace" button. Maybe I am missing something, but overall I am enjoying the laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, nupe596, thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook Plus is working out nicely for you, and we appreciate you taking the time to share your experience with us. We hear you feedback regarding the keyboard. It is a shared layout across Chromebook devices, but it does not go unnoted.
Happy kid happy life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for my child , she’s into art and loves to use it for everything
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RubyD, thanks for choosing Lenovo! We are glad to hear that your child loves it, and we appreciate you taking the time to share your feedback with us.
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good so far. Battery life is not as good as expected.
I would recommend this to a friendSolid for daily tasks, lacks the computing power
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the aesthetic, but it didn’t meet my needs when it comes to processing speed and access to random memory.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Dylanstake999,
Thank you for sharing your feedback with us. We are sorry to hear that this Flex 5i Chromebook Plus did not meet your needs.
We have noted your comments, and we appreciate your input.
Please feel free to reach out to us with any questions or requests.
Best regards,
Lenovo
Solid chromwbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Chromebook good but not great android tablet conversion. Reasonably powered for price
I would recommend this to a friendGreat With a Fatal Flaw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this Chromebook but it has one big problem. Very often when opening the lid it gets stuck in tablet mode, rendering the keyboard and tracker inoperable. You have to restart it while holding a certain key to restart the hardware per Google, but it is too much of a pain to have to do that 75 percent of the time just to get past the lockscreen. I'm really handy with my gadgets and did lots of browsing in forums and assistant this is an issue that was very apparent in 2020. But for some reasons with this model the bug has come back. Lenovo support is useless.
No, I would not recommend this to a friendGreat cromebook
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Chromebook for my daughter. I recommend it for there first computer.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Bxfinest. Thank you for choosing Lenovo! We are pleased to hear that your daughter has found just the right solution, and we appreciate you taking the time to share your experience with us.
Excellent device came with outstanding sales/svc.!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met and exceeded all expectations! The staff in both store locations level of customer service was outstanding....highly recommended! Btw, this was a great deal on sale...great job!
I would recommend this to a friendworst customer service. never issued my refund
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service. I bought this laptop online. It was shipped from this store 63 Ranch Dr Milpitas, CA 95035 . The shipping employee stole my laptop and sent me a logitech keyboard. I take it to the store in Las Vegas Maryland pkwy and the manager refuses refund says to call corporate . they give me a return label . i have called corporate 4 times they said i will receive my refund. BUT corporate ships the keyboard back to me and says no refund because its the wrong item. All the corporate people can barely speak english. i still have not received my refund after 14 days. And i already bought the same laptop a 2nd time from a local las vegas bbuy store. my order number is BBY01-806923626318 and i really need my money back. Please call a Las Vegas store manager on Maryland Pkwy to except my refund today. its the 15th day on the return policy and i am walking in store today ready to speak to a manager. and you better help me this time after all the money i have spent at this store. it says on the website all stores can accept returns if you are shipped the wrong item and they refuse to help me. is it my fault their own employee stole my item and shipped me a 20$ keyboard? They think i am trying to pull a scam and will not refund $300 to me. Worst customer service i have ever had.
I would recommend this to a friendStep up from my previous chrome book.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker volume seems a tad low to me even with volume controls to the max.
I would recommend this to a friendHappy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Delivery was delayed 2 days. I was notified that it would be delivered on Wednesday before thanksgiving. It didn’t come until Friday. Thursday was the holiday. Fedx was closed.
I would recommend this to a friendPerfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the ability to use it as a tablet is helpful for taking notes online!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Niaa, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus is perfect for you, and we appreciate your time taken to share your experience and feedback with us.
Less than 60 days hinges broke can’t close
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned less than 60 days and plastic hinges broke on one side with just normal open and close usage. Now I have to leave it open on a desktop in hopes the other side doesn’t come attached. $370 already broke. Can’t return and can’t use properly. Waste of money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, JessicaC. We are sorry to hear that you have encountered an issue with your Chromebook Plus. We have taken note of this as your experience does not align with the standard we set for our customers and/or products. Should you want to discuss repair or replacement options, we recommend reaching out to Lenovo Tech Support to speak with a representative to discuss your potential options at this number: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but no 'Home' key. No 'Delete' key. No lighted keyboard. Many other negatives. Would not buy again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello DavidP,
Thank you for sharing your feedback with us. We're sorry to hear that the Flex 5i Chromebook Plus has fallen short for you in some ways. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your Flex 5i.
First, regarding the keyboard, it does not feature the keys you mentioned as Google's design team dictates the layout of the keyboard. We have noted your comments on this and can share it, as it may be considered for future design improvements.
We hope that the information shared helps provide some insight and understanding that may improve your sentiments on the system.
Please don’t hesitate to leave us a note in the Q&A section of this product page to continue this discussion and to share any other details that you may have, as your satisfaction is important to us.
Best regards,
Lenovo
Pleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still getting use to the smaller keyboard, but i like the light weight compared to my previous laptop.
I would recommend this to a friendGreat gift for High School to College Transition.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my nephew in VA Beach, VA. He loves it and has registered it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, user211821. Thank you for choosing Lenovo! We are glad to know that your nephew is loving it, and we appreciate your time taken to share your experience and feedback with us.
Great Chromebook for the family
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought three of these for my wife and kids. They love it, using it in the laptop format and flipped in the viewing format. My kids love playing Minecraft on it.
I would recommend this to a friendGood chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good chromebook, basic laptop for the price. No issues or problems so far.
I would recommend this to a friend