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Customer Ratings & Reviews

$499.00
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The comparable value is $519.00

Customer reviews

Rating 4.3 out of 5 stars with 470 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 470 reviews
  • Rated 4 out of 5 stars

    Great cromebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Chromebook for my daughter. I recommend it for there first computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Bxfinest. Thank you for choosing Lenovo! We are pleased to hear that your daughter has found just the right solution, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Chrome love.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product,love the versatility and mobility of it. Screen is very nice color and visual.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Darknicholas, thanks for choosing Lenovo! We're glad to hear that your Flex 5i Chromebook has been awesome for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Never again. Best buy is a bust..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 times this item was ordered. Once it was fulfilled with an open box item. 2nd time it was cancelled due to delay. 3rd time they could not provide a delivery date. I cancelled it. Ordered from elsewhere. Received the item. All before my refund was even processed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Less than 60 days hinges broke can’t close

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned less than 60 days and plastic hinges broke on one side with just normal open and close usage. Now I have to leave it open on a desktop in hopes the other side doesn’t come attached. $370 already broke. Can’t return and can’t use properly. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, JessicaC. We are sorry to hear that you have encountered an issue with your Chromebook Plus. We have taken note of this as your experience does not align with the standard we set for our customers and/or products. Should you want to discuss repair or replacement options, we recommend reaching out to Lenovo Tech Support to speak with a representative to discuss your potential options at this number: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Delivery was delayed 2 days. I was notified that it would be delivered on Wednesday before thanksgiving. It didn’t come until Friday. Thursday was the holiday. Fedx was closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device came with outstanding sales/svc.!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met and exceeded all expectations! The staff in both store locations level of customer service was outstanding....highly recommended! Btw, this was a great deal on sale...great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting use to the smaller keyboard, but i like the light weight compared to my previous laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kid happy life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my child , she’s into art and loves to use it for everything

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RubyD, thanks for choosing Lenovo! We are glad to hear that your child loves it, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook, basic laptop for the price. No issues or problems so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of the build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this Chromebook until the hinge broke. Many others have experienced this issue. It happened with light use just a month after purchase. Lenovo was able to repair the hinge, but it now pops and creaks when opening and closing the laptop. I tend to just leave it open which defeats portability, but I do not trust that the repair is going to hold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for the family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three of these for my wife and kids. They love it, using it in the laptop format and flipped in the viewing format. My kids love playing Minecraft on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the ability to use it as a tablet is helpful for taking notes online!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Niaa, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus is perfect for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Solid for daily tasks, lacks the computing power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the aesthetic, but it didn’t meet my needs when it comes to processing speed and access to random memory.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Dylanstake999,

      Thank you for sharing your feedback with us. We are sorry to hear that this Flex 5i Chromebook Plus did not meet your needs.

      We have noted your comments, and we appreciate your input.

      Please feel free to reach out to us with any questions or requests.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    True love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my teenage daughter.We absolutely love it.Have no complaints highly recommend for students. Love the building virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter laptop for my son. I also use it for my work projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for High School to College Transition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew in VA Beach, VA. He loves it and has registered it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, user211821. Thank you for choosing Lenovo! We are glad to know that your nephew is loving it, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Grate Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !! Always used Microsoft not any more.Takes a little getting used too though

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RoyH, thank you for choosing Lenovo! We are glad to hear that you love your Flex 5i Chromebook and that it has great value to you. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    A decent budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother-in-law and I picked this out for my sister so she had something to save their wedding pictures on and for general use. So far she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. A laptop that handles all of the simple things that I need it for. The tablet mode is great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AshleaH. Thank you for choosing Lenovo! We are glad Flex 5i Chromebook Plus is working out well for you and meets your needs well. We appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! My kids use this for their school homework.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PatrickP, thanks for choosing Lenovo! We're glad to hear that it works great for your kids' schooling, and we appreciate you sharing your perspective and feedback with us. Lenovo