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Customer Ratings & Reviews

$499.00
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Customer reviews

Rating 4.3 out of 5 stars with 470 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 470 reviews
  • Rated 4 out of 5 stars

    Nice quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this machine. Decent quality build and no slouch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift! Compact and sleek design, would buy again for myself

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Noelle, thank you for choosing Lenovo! We are pleased to hear that your Christmas gift has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Not recommended if you are a windows user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what I expected. I should have stuck with Windows. I do not recommend if you are a windows user.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RickyS,

      Thank you for sharing your review. We are sorry to hear that your Chromebook wasn't a good fit for you. We hope that you find the right device for your needs, and if we can help with that, please reach out to us so that we may assist you.

      Let us know if you have any questions or need assistance with your Chromebook if you are still in possession of the device.

      Best Regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Stay away!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like others have experienced the hinge on my Lenovo has failed. The glue attaching it to the case let go after 10 months of use, starting a warranty claim now and will update with the results. Spend your money on a better company.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, PatrickM. We're sorry to hear that you experienced this issue and hope that your device is repaired swiftly. We are investigating the issue with a focus on making necessary changes. We appreciate your time taken to share your perspective. Lenovo

  • Rated 2 out of 5 stars

    Did not meet expectations

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinge broke (poor quality). Battery life is not good. Screen is basically unviewable outside in both direct and indirect sun. I won't buy another one.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GeorgeC. We are sorry to hear that your experience with your Flex 5i Chromebook Plus did not meet your expectations. If you would like to discuss your repair options and resolve your issues, we recommend you contact Lenovo Support online or over the phone at: 877-453-6686, for assistance. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Great laptop at a great value.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PatriciaH, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i Chromebook Plus has great value to you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    this laptop is best for my home work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop too much becouse i was expand ROM then run like as brand new. this is a best choice for me and my intire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook so far. I previously had an Acer and this is definitely comparable, if not better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low key Internet access computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Fits my needs of having a computer with basic access to the Internet and full Google app capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College bound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is allit was hyped tobe. My daughter will be using it for finals and heading to college with it. Great choice for that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value Chromebook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable computer value. I expected better quality audio from a device that is primarily all about internet access. Otherwise, the device is lightweight and convenient. I miss my numeric keypad.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, GrantS. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Old laptop was larger, but this one has many more options and it's great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, LauraF. Thank you for choosing Lenovo! We are pleased to hear that you love your Flex 5i Chromebook and we appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Black Friday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of Black Friday pricing. Gift for grandson from his wish list. Haven’t used yet, hoping it lives up to reviews.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box Dud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more for Best Buy than the Lenovo Flex 5i. I bought this as an open box for approximately $337. The computer was completely dead and wouldn't charge. How did this pass inspection with the Geek Squad? When I brought it back, they checked it out and were just as perplexed as I was.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my purcharse. Very versatile and meets my expectations!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AdrianaG. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus not just meets your needs, but also your expectations. We appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Happy boy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy surfing the internet using my new Lenovo Chromebook Plus Laptop 14"-2k Touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo 14" chromebook plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal, Fantastic chromebook plus. Really nice machine. Never going back to windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo - Flex 5i Chromebook Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality and price, plus quick delivery.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GregH. Thank you for choosing Lenovo! We are glad to hear that you are very satisfied with your Flex 5i Chromebook Plus, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but no 'Home' key. No 'Delete' key. No lighted keyboard. Many other negatives. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello DavidP,

      Thank you for sharing your feedback with us. We're sorry to hear that the Flex 5i Chromebook Plus has fallen short for you in some ways. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your Flex 5i.

      First, regarding the keyboard, it does not feature the keys you mentioned as Google's design team dictates the layout of the keyboard. We have noted your comments on this and can share it, as it may be considered for future design improvements.

      We hope that the information shared helps provide some insight and understanding that may improve your sentiments on the system.

      Please don’t hesitate to leave us a note in the Q&A section of this product page to continue this discussion and to share any other details that you may have, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best chromebook that money can buy at yhis price, love having a backlit keyboard.

    I would recommend this to a friend