Customer Ratings & Reviews
- Model:
- 83EK0000UX
- SKU:
- 11038113
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer fpr the price. Easy to use. Nice graphics
I would recommend this to a friendGreat chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Alot of value for the money highly recommend.
I would recommend this to a friendBest product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal and amazing product. Going tonbuy another one
I would recommend this to a friendNEW buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome laptop.....................................
I would recommend this to a friendGoogle +
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My files transferred easily; much faster than old.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, jtkl. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook Plus is working out great for you, and we appreciate you taking the time to share your experience with us.
Great but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy it switched from laptop to tablet.
I would recommend this to a friendDo not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but issues with this device. It automatically switches to tablet mode and then stays stuck in it so I can’t use the keyboard. It doesn’t support any streaming services. I can’t watch Hulu, Netflix or anything. This is honestly a waste of a computer unless all you’re going to do is check your email. Do not buy this if you are in school, working, or doing any sort of tasking. Waste of money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Paulette. We're sorry to hear that you're having such trouble with your Chromebook Plus. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. Also, the system supports streaming services via browser, progressive web apps, and their respective apps in the Google Play Store, so if you are experiencing differently, please share this with Support as well. We appreciate you taking the time to share your experience and feedback with us.
Do Not Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept that Lenovo is trying to pull off is great but the craftsmanship of the product is subpar to say the least. Within two month of sporadic use, the monitor at the hinges began to come apart until the monitor separated from the hinges. Bestbuy would not accept the return due to their internal 30 return policy. Lenovo hasn’t been much help either. Stay away from this product and manufacturer.
No, I would not recommend this to a friendDefective hinge - horrible customer service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display bezel detached from the laptop cover after only 6 months of light use (only opening and closing it once a day). I called Lenovo and they won't cover the repair because it isn't listed as one of the Lenovo products with this well-known defect. There are others in the BB reviews who've had the same problem and others on Lenovo's support forum.
No, I would not recommend this to a friendOk some minor defects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, except when it opens it sometimes fails to go into laptop mode (stays in tablet mode)
No, I would not recommend this to a friendUseless gadget I ever bought
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst buys I have ever made.You cant install just office on it.This is disgusting.I am very annoyed with myself for not opening this item on time.i was decieved because I had the earlier flex 5i and I thought I was buying the same thing.
No, I would not recommend this to a friendScary bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable. I've had this for all of 3 months and the keyboard has gone complete to crap. I have to peck out this review on my phone. The "a" and "q" work in reverse...if I press "a" I get "q" and vice versa. Several other keys are doing the exact same thing. Additionally, the "u" key is loose and gets all jacked up unless you press it on its outer edge. Out of return date, but c'mon...this is obviously a defective unit.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Egrant. We are sorry to hear that you encountered an issue with your Flex 5i Chromebook. This is a problem that we would like to look further into to make sure we can make the necessary improvements. To help remedy this immediately, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Who knows
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Delivered was done poorly. Box was smashed.
I would recommend this to a friendA Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for less than a week and it never worked right. After taking it in for repair, I was told it was "a lemon" and had it replaced yesterday.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi CindyB-
Thank you for sharing your experience with us. We are sad to hear that you encountered issues with this Flex 5i leading to your return. We always aim to provide amazing user experience with our products and are sad to hear that we missed our goal. We would like to know more about your experience with the device so that we may improve. Were there any features that did not work correctly or was the performance different than expected?
We hope that you reach out to us through the Q & A section of this product page if you have any additional details you would like to share or if you have any questions.
Best wishes,
Lenovo
It has EMMC hd NOT SSD .
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is 128G EMMC hard driver !! NOT SSD . should be way cheap.
No, I would not recommend this to a friendglitchy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well when it works but I guess I got a bad one cuz its glitchy as heck. The touch pad, the touch screen, etc to the point that its not usable unless I restart it. That happens every day or so.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, CoryA. We are sorry to hear that you are having trouble with your Flex 5i. While it is valid, rest assured that your experience does not align with the standard we set for our products, and to resolve this, we recommend contacting our support team at this number: 800-426-7378, to work with someone who may help by providing a resolution to your problems.
Bestbuy Customer Service Sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My device worked fine except the backlight on the keyboard did not work out of the box, after troubleshooting with Lenovo. I attempted to return it to Best Buy. They sent a return label but refused to sell me a replacement device at the same price because the pricing had changed. I was able to order from Amazon and save money. Visit Amazon and skip bestbuy.
No, I would not recommend this to a friendHorrible flex and Display settings
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice features with flex but horribly designed - it goes to tablet mode even when in standard straight way. Doesn’t detect second monitors properly and even if you use option to default to not duplicate display it always defaults to duplicate display when a secondary display is connected to
No, I would not recommend this to a friendBroke within a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine started breaking at the hinge within a month. Lenovo and Best Buy both said 'tough luck'. I'd strongly recommend against buy one.
No, I would not recommend this to a friend