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Customer Ratings & Reviews

$499.00
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Customer reviews

Rating 4.3 out of 5 stars with 470 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 470 reviews
  • Rated 5 out of 5 stars

    chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product did a lot of looking for the right one

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Lind,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i Chromebook Plus is working out great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great out of box laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was sold as an excellent condition out of box product. The only thing it was missing was the manual laptops usually come with. Laptop was in perfect condition except that the screen had a lot of finger prints on it, reason it received 4 stars. Ive never had a chrome OS so it was a little bit of a learning curve. Starts up and shuts down a lot quicker than my windows OS laptop. Even without windows apps, the google app platform works just as good offering apps throuth google drive that are similary to Microsoft Office. Plus side you can also download apps that are commonly on smart phones (specifically android).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo touch screen i3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some sticky keys but 9/10 happy with my purchase..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for work its fast the time it takes to load a website is less than 10 seconds. I rated a 4 because I dont use it as much and you’re limited to certain apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Started off good, now not so much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chromebook in February of 2024. Was great for the first 10 months or so. After that it would periodically freeze up, I would only have 2-4 tabs open and it would freeze up. The fan would also run a lot and loud. I did a powerwash a couple of times, the problems still persisted. I learned to live with that issue, now another issue has popped up. Now when you type the e or c key you get a series of letters and not just the c or the e. I researched this and others have had the same issue with varying models of chromebooks. I tried everything suggested, including multiple powewashes, changing the keyboard languge, trying a full recovery, Nothing has worked, I give up. Looking to buy another model now.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi EverettG,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having such trouble with your Flex 5i Chromebook Plus. We apologize for the frustration and inconvenience that may have caused you. We'd like to work with you to resolve this issue.

      Given the troubleshooting steps you've already taken, next we recommend reaching out to Lenovo Support to see what your options are with getting your device reviewed and serviced.

      Please update us when you can regarding this. We look forward to hearing from you.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ La recomiendo muchísimo Moderna's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because it is super modern and updated, the system to work on my son's homework, the antivirus updates seemed like one of the best things to bring and the restrictions of some apps or applications to use for the safety of my children I loved the super modern screen ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just good, but good enough!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my Samsung Chromebook. I love it. It's light enough, has a touch screen, and uses the operating system I've become accustomed to. I only use it for streaming, emails, general internetting, and a little document making for work. Such a steal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good at the beginning but only lasted 2 weeks past 1 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this now for about a month and a half and I've had no issues at all. It's my first Chromebook and I'm very happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey wplPlantCity, thanks for choosing Lenovo! We are pleased to hear that your Chromebook Plus is working seamlessly for you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Hinge broke!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you're not supposed to open & close this Lenovo on a daily basis because a hinge broke after about 1 year. Continued use caused the screen to crack also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Truly happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son while in high school - meets all the requirements and approved by my 15yo so all around win - had issues with hinge but warranty coverage the repairs- overall great product with great service

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is autistic and isn't always the most careful but this lap top had proven to be tough enough for the job also is able to keep up with all the video editing he does.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Karen, thank you for choosing Lenovo! We are glad to hear that it is a great fit for you and your son, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    One of the best Chromebook Plus laptops for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter. She loves it for school work and after school surfing. A great deal at regular price but even better when you catch it on sale. Touch screen, backlit keyboard and plenty of storage, memory and processing power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite geezer likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an 80th birthday gift for someone to replace an old and painfully slow Microsoft laptop. Although he is not the most computer savvy octogenarian out there, he has adjusted to it quickly. Painless setup, easy to use, fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life could be better- have to have minimum character to submit review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not have a backlit keyboard per description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four stars instead of five based solely on the fact that the description has it listed as having a backlit keyboard, and it does not.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We are disappointed and apologize that this wasn't the case for you.

      To try to resolve this, if backlighting isn't turning on, we recommend rebooting the Chromebook, then pressing Alt and the Keyboard Backlighting key to toggle it on and off.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really want to pay this much for a laptop, But I'm glad I did. Very nice machine. Lightweight and powerful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelK, thanks for choosing Lenovo!

      We are glad to hear that you are satisfied with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Killer backlit keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had heard good things about Lenovo.... This is the perfect laptop for a light user ...email and some browsing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, jakeleg. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus is a good fit for your needs, and we appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Fits Perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in my 70's and don't do a lot of heavy duty computer work, so a Chromebook is perfect for me. This is a nimble, responsive and user-friendly device which suits my needs. A good value, too.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Solid Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Chromebook. Great for consuming information, not for coding (depending on the language). A little heavier than I expected.

    I would recommend this to a friend