Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $475.00
The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 455 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 455 reviews
  • Rated 5 out of 5 stars

    Great Value - good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value and easy to use. the 1yr free Google 1 - is super worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Thumbs Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this now for about a month and a half and I've had no issues at all. It's my first Chromebook and I'm very happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey wplPlantCity, thanks for choosing Lenovo! We are pleased to hear that your Chromebook Plus is working seamlessly for you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Exhibitor Manager Creating Change

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works perfectly for my needs. I work from home and the laptop’s performance helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh baby! Honk honk!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a top rated laptop on the reviews, my daughter really likes it. Had an issue with startup and downloading things needed for class, so my daughter took it in and Geek Squad had it blazing in less than 10 minutes! Thanks!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ChristopherF,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that your daughter is really liking this Flex 5i Chromebook Plus.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already owned the Lenovo flex 5 but wanted to upgrade to Chromebook plus, so I bought the 5i. Both are fantastic, Lenovo does Chromebooks great. The flex 5i is like the flex 5 on steroids with all the chrome plus stuff.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Charles426. Thank you for choosing Lenovo, again! We are pleased to hear that your Flex 5i Chromebook meets your needs so well and we appreciate you taking the time to share your experience. Lenovo

  • Rated 3 out of 5 stars

    Incorrect specs for this trimmed down version

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is a decent Chromebook overall it’s supposed to have a fingerprint reader but for some reason this one doesn’t (Chromebook Plus site and Lenovo specs say it does). Battery life is a a bit less than others but the keyboard is nice. Screen is a bit too dim and the glare is strong. Overall it’s ok but it should have better specs per its description.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Fast, quick to load. The only issue is that the touch pad seems to be losing its sensitivity after only having it a short time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi dcyr,

      Thanks for choosing Lenovo and for sharing your feedback with us. Although we're sorry to hear that you are experiencing this issue with your Flex 5i Chromebook Plus. We wish to provide the best experience possible, and if you'd like, we want to work with you to try to resolve this issue.

      To start, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.

      We are pleased to read that the system is otherwise working out great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    miss Rita Rice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. My grand daughter absolutely loves the new things that have been added to this. I would recommend this for a purchase to my friends and family.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RitaR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your granddaughter is absolutely loving this Flex 5i Chromebook Plus 14.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great little machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really want to pay this much for a laptop, But I'm glad I did. Very nice machine. Lightweight and powerful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelK, thanks for choosing Lenovo!

      We are glad to hear that you are satisfied with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is autistic and isn't always the most careful but this lap top had proven to be tough enough for the job also is able to keep up with all the video editing he does.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Karen, thank you for choosing Lenovo! We are glad to hear that it is a great fit for you and your son, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ La recomiendo muchísimo Moderna's

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because it is super modern and updated, the system to work on my son's homework, the antivirus updates seemed like one of the best things to bring and the restrictions of some apps or applications to use for the safety of my children I loved the super modern screen ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great out of box laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was sold as an excellent condition out of box product. The only thing it was missing was the manual laptops usually come with. Laptop was in perfect condition except that the screen had a lot of finger prints on it, reason it received 4 stars. Ive never had a chrome OS so it was a little bit of a learning curve. Starts up and shuts down a lot quicker than my windows OS laptop. Even without windows apps, the google app platform works just as good offering apps throuth google drive that are similary to Microsoft Office. Plus side you can also download apps that are commonly on smart phones (specifically android).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for work its fast the time it takes to load a website is less than 10 seconds. I rated a 4 because I dont use it as much and you’re limited to certain apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just good, but good enough!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my Samsung Chromebook. I love it. It's light enough, has a touch screen, and uses the operating system I've become accustomed to. I only use it for streaming, emails, general internetting, and a little document making for work. Such a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School tools!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and is perfect for my son’s class work for high school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook/Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for all your needs. Its slim and the touch screen makes it easy to navigate all your online needs. Its also sleek and beautiful!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey momof32010,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid laptop. Fast and helps me get my college work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best Chromebook Plus laptops for the $$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter. She loves it for school work and after school surfing. A great deal at regular price but even better when you catch it on sale. Touch screen, backlit keyboard and plenty of storage, memory and processing power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite geezer likes it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an 80th birthday gift for someone to replace an old and painfully slow Microsoft laptop. Although he is not the most computer savvy octogenarian out there, he has adjusted to it quickly. Painless setup, easy to use, fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a powerful Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs exactly as advertised. I highly recommend this flexible Chromebook.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JasonR-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the Flex 5i Chromebook Plus. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo