Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 431 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 431 reviews
  • Rated 4 out of 5 stars

    Good chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook, basic laptop for the price. No issues or problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for the family

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three of these for my wife and kids. They love it, using it in the laptop format and flipped in the viewing format. My kids love playing Minecraft on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Great laptop at a great value.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PatriciaH, thanks for choosing Lenovo! We are thrilled to hear that your Flex 5i Chromebook Plus has great value to you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Hinge problem.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for 1 year and 3 days before the hinges broke when opening. Very bad design flaw. Upon researching after the fact it appears to be a common problem with this model that I did not know before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift! Compact and sleek design, would buy again for myself

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Noelle, thank you for choosing Lenovo! We are pleased to hear that your Christmas gift has been great, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    True love

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my teenage daughter.We absolutely love it.Have no complaints highly recommend for students. Love the building virus protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like others have experienced the hinge on my Lenovo has failed. The glue attaching it to the case let go after 10 months of use, starting a warranty claim now and will update with the results. Spend your money on a better company.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, PatrickM. We're sorry to hear that you experienced this issue and hope that your device is repaired swiftly. We are investigating the issue with a focus on making necessary changes. We appreciate your time taken to share your perspective. Lenovo

  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter laptop for my son. I also use it for my work projects.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not meet expectations

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinge broke (poor quality). Battery life is not good. Screen is basically unviewable outside in both direct and indirect sun. I won't buy another one.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GeorgeC. We are sorry to hear that your experience with your Flex 5i Chromebook Plus did not meet your expectations. If you would like to discuss your repair options and resolve your issues, we recommend you contact Lenovo Support online or over the phone at: 877-453-6686, for assistance. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    A decent budget laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother-in-law and I picked this out for my sister so she had something to save their wedding pictures on and for general use. So far she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. A laptop that handles all of the simple things that I need it for. The tablet mode is great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AshleaH. Thank you for choosing Lenovo! We are glad Flex 5i Chromebook Plus is working out well for you and meets your needs well. We appreciate you taking the time to share your experience. Lenovo

  • Rated 4 out of 5 stars

    Nice quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this machine. Decent quality build and no slouch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy construction

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, quick and the touch screen is nice. However, I had the same problem as many of the reviewers here. After 14 months, I just closed the laptop and one of the hinges completely broke. So disappointed in the cheap construction.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, LareesaS.

      We are sorry to hear about your poor experience. We want the best for users of our products and are saddened to hear that we did not meet your expectations.

      If you'd like to work with us, you can contact Lenovo Support here: 877-453-6686, to discuss you repair options.

      We appreciate you sharing your experience and feedback with us, as it does not go unnoted. Lenovo

  • Rated 3 out of 5 stars

    Good value Chromebook.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable computer value. I expected better quality audio from a device that is primarily all about internet access. Otherwise, the device is lightweight and convenient. I miss my numeric keypad.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, GrantS. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i has good value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not as thin as expected ! And pic quality was not impressive

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MickiT,

      We're sorry to hear that your Flex 5i Chromebook Plus fell short of your expectations. If we can help you with your system's functionality and performance, we're happy to assist.

      We appreciate you taking the time to share your perspective. Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook so far. I previously had an Acer and this is definitely comparable, if not better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this laptop is best for my home work.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop too much becouse i was expand ROM then run like as brand new. this is a best choice for me and my intire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low key Internet access computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Fits my needs of having a computer with basic access to the Internet and full Google app capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College bound.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is allit was hyped tobe. My daughter will be using it for finals and heading to college with it. Great choice for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Old laptop was larger, but this one has many more options and it's great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, LauraF. Thank you for choosing Lenovo! We are pleased to hear that you love your Flex 5i Chromebook and we appreciate you taking the time to share your experience. Lenovo