Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 431 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 431 reviews
  • Rated 5 out of 5 stars

    Lenovo - Flex 5i Chromebook Plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality and price, plus quick delivery.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GregH. Thank you for choosing Lenovo! We are glad to hear that you are very satisfied with your Flex 5i Chromebook Plus, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Weak

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak hinge. It broke before I had it a year. Not happy!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, StevenR,

      We are sorry to hear about your poor experience with your Flex 5i. We want the best for users of our products and are saddened to hear that we did not meet your expectations. As a part of our commitment, this Flex 5i, along with a wide range of our other products, undergoes strict testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users.

      We wish to work with you to discuss your options with repairing your device, and if you'd oblige, we recommend contacting Lenovo Support here: 877-453-6686, for assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Happy boy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy surfing the internet using my new Lenovo Chromebook Plus Laptop 14"-2k Touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of Black Friday pricing. Gift for grandson from his wish list. Haven’t used yet, hoping it lives up to reviews.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box Dud

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more for Best Buy than the Lenovo Flex 5i. I bought this as an open box for approximately $337. The computer was completely dead and wouldn't charge. How did this pass inspection with the Geek Squad? When I brought it back, they checked it out and were just as perplexed as I was.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very knowledgeable and nice

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, TashaL, thank you for choosing Lenovo! We are pleased to hear that your shopping experience was great, and we appreciate you taking the time to share that experience with us. Lenovo

  • Rated 2 out of 5 stars

    Not imprressed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. Had to replace my HP Chromebook that I loved. I was to impatient to wait since it was not available locally.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DKata,

      Thank you for sharing your feedback with us. We are sorry to hear that your experience with the Flex 5i Chromebook Plus has been underwhelming.

      Please share additional commentary on how the system has left you unimpressed so that we can try to help you more precisely.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo book

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my purcharse. Very versatile and meets my expectations!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AdrianaG. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus not just meets your needs, but also your expectations. We appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Lenovo 14" chromebook plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal, Fantastic chromebook plus. Really nice machine. Never going back to windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the mkney

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my MBA and to run Light run software for a wood burning laser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best chromebook that money can buy at yhis price, love having a backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my brother's 50th

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my brother - his feedback "it works perfectly for what I need"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, great value and lots of fun ,i recommend it to anyone who wants a good laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo workbook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for granddaughter school work. Thank you for very good service also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for 12 yeat old son. He has it glued to him now. Cool tablet or laptop options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast little Chromebook I’ll admit it does great with video and surfing the web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Chromebook. It's everything I expected it to be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very HOT; chronic issues turning on

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to have major issues with this machine. It will often not turn on (or the screen stays black while the machine appears to be on). It also runs excessively with the fan audible and machine getting very hot. My son was required to purchase this for school and has had the machine taken from him at school due to safety concerns over the heat the machine is putting out. We purchased in September and are now (February) realizing that this is going to be a chronic issue. We will bring this back to Best Buy to see what they can do to assist.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KurtS, we are sorry to hear that you're experiencing this issue. We apologize for any inconvenience this has caused. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. Feel free to work with Best Buy teams and Lenovo Support for assistance. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The chrome book has been an easy transition from macbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chrombook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. easy to use. the guy was very knowledgeble about this chrombook

    I would recommend this to a friend