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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 431 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 431 reviews
  • Rated 5 out of 5 stars

    Liking my Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine has been great so far. Learning to use it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo does it again...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very simple. Compact and lightweight. Feels sturdy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real good computer, I don't have to wait for updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Sleek design, lightweight easy to manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dope. Supper good. Like, whoa, dude, so many polygons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this computer. It is always lagging, the track pad skips frequently, my current issue is with the browser not allowing me to close out of tabs and it continuously freezes I cannot get anything done, sometimes it will shut off and I have to keep pressing the backspace button to get it to turn back on, my printer does not connect with it, you cannot use adobe illustrator with the particular chromebook.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, StephanieT. We are sorry to hear that you have experienced these issues with your Chromebook. Pertaining to functionality, to try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to our support team for Chromebooks here: 800-426-7378, providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to leave your review with us. Lenovo

  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price . Size is perfect. Everything I need for searching web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and it's is a great product to your customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. It does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, affordable laptop. Wonderful for school and my business needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came in perfect condition and was good, we loved it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not thrilled.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, not impressed. I was unable to access the internet at the University where I volunteer, and the tech staff there told me Chromebooks are notoriously problematic, but they got me on line. Next, the Microsoft-Office Home & Student software I ordered at Best Buy's suggestion downloaded, but will not execute. The Geek agent would courteous, but couldn't help and told me I had to take it in to a Best Buy store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get they do u if t if guyHh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hhjgfhf gf freethinking bc hhfhbgjhgjjhjhhvjggfghgf do hhfhgjgg

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Absolute JUNK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is finebut , fast, battery life is bad. There is a MAJOR design flaw with the screen hinges. They are poorly secured and pop out so the screen does not attach to the compter, making it impossible to close and difficult to adjust to line of sight. I returned the first one, but the replacement did the exact same thing. Absolute junk, cannot recommend.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, RobertL. We are sorry to hear that you have encountered an issue with your Chromebook. This series, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. Should you want to discuss your options, we recommend reaching out to Lenovo Tech Support to speak with a representative. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Do Not Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept that Lenovo is trying to pull off is great but the craftsmanship of the product is subpar to say the least. Within two month of sporadic use, the monitor at the hinges began to come apart until the monitor separated from the hinges. Bestbuy would not accept the return due to their internal 30 return policy. Lenovo hasn’t been much help either. Stay away from this product and manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for less than a week and it never worked right. After taking it in for repair, I was told it was "a lemon" and had it replaced yesterday.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CindyB-

      Thank you for sharing your experience with us. We are sad to hear that you encountered issues with this Flex 5i leading to your return. We always aim to provide amazing user experience with our products and are sad to hear that we missed our goal. We would like to know more about your experience with the device so that we may improve. Were there any features that did not work correctly or was the performance different than expected?

      We hope that you reach out to us through the Q & A section of this product page if you have any additional details you would like to share or if you have any questions.

      Best wishes,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but issues with this device. It automatically switches to tablet mode and then stays stuck in it so I can’t use the keyboard. It doesn’t support any streaming services. I can’t watch Hulu, Netflix or anything. This is honestly a waste of a computer unless all you’re going to do is check your email. Do not buy this if you are in school, working, or doing any sort of tasking. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Paulette. We're sorry to hear that you're having such trouble with your Chromebook Plus. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. Also, the system supports streaming services via browser, progressive web apps, and their respective apps in the Google Play Store, so if you are experiencing differently, please share this with Support as well. We appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    The Best Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast snd cheap chromebook. The Best! No problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook is good with nice display.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook is good and nice display. No issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic work. Good for streaming as well.

    I would recommend this to a friend