Customers admire the Flex 5i Chromebook's touchscreen, ease of use, and long battery life. Positive feedback also highlights its performance and competitive price, particularly for light use. However, some users experienced issues with the hinge durability and found the laptop heavier than anticipated. Concerns were also raised regarding software compatibility and occasional Bluetooth connectivity problems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 439 reviews
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super good Im in love with it is more than I wanted
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Amazing!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful resolution and display. Very fast when using the Internet.
I would recommend this to a friend
Rated 5 out of 5 stars
Great chromebook at a great price!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for my daughter at the same time I purchase one for myself with 16 gb and an intel i5 processor. I have taken this one over because everything about it is better. I dont know if the other was a dud or if this one is just better but Im waiting for another sale to get another one.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi, LauraB. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook Plus impresses you well, and we appreciate you taking the time to share your experience with us.
Rated 5 out of 5 stars
Great Laptop - Would Highly Recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the first laptop I’ve ever bought and owned and I think it’s a really great purchase. It’s very easy to use and the display is great. I love how the Chromebook gives me immediate access to so many google apps since I use google a lot for school. Again it’s just a great laptop!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello, KeilahF. Thank you for choosing Lenovo, and congrats on purchasing your first laptop! We are glad to hear that your Flex 5i Chromebook Plus is a great fit for your needs and is working out so well. We appreciate you taking the time to share your experience. Best of luck with school!
Rated 4 out of 5 stars
A Solid Choice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Chromebook is actually quite good. It is well built, handsome and works well. I have to wait until it has been around for a while, so I can judge it's durability as Chromebooks tend to age poorly.
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly as described, the laptop works great! Highly recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop good, laptop work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really no complaints since the time I'd purchased it a month ago. I find myself using Google primarily, so it works seamlessly with all of my devices and accounts. The tablet feature is something I use more than I thought I would, which is kind of cool to have that functional versatility. All in all, 'tis good.
I would recommend this to a friend
Rated 5 out of 5 stars
Lenovo Chromebook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent machine. Works perfectly.
Thank you Best Buy
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent chromebook plus! Functions flawlessly, durable. No issues!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey KentM,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Flex 5i Chromebook Plus is working excellently for you.
Please feel free to reach out to us should you have any questions.
Best, Lenovo
Cons mentioned:
Hinge
Rated 1 out of 5 stars
Faulty hinge, computer unusable, warranty denied
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked this computer initially. However - after owning it for 6 months the hinges broke, and when I try and open the screen it puts pressure on the screen to the point that it discolors it and unclips the screen at the bottom. I was denied a warranty claim. I used the computer less than a dozen times in this time period.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey SethC, we're sorry to hear that you had a poor experience with your Flex 5i Chromebook Plus. We are investigating your situation further to make the necessary changes. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Rated 5 out of 5 stars
Lenovo Chromebook Laptop Review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm really enjoying my laptop and all the great features. I wish I would have just added the Geek Squad protection at the time of purchase because now I have to take it in to be able to have it added since I've already received it. Which is fine, just inconvenient is all.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Lenovo Chromebook Plus Review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very solid chromebook! Only small negative is it does not work with youtube tv even though its Google
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi StevenL, thanks for choosing Lenovo! We are glad to hear that your Chromebook Plus is working quite well for you, and we appreciate you sharing your feedback with us.
Rated 2 out of 5 stars
Beware of the build quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked this Chromebook until the hinge broke. Many others have experienced this issue. It happened with light use just a month after purchase. Lenovo was able to repair the hinge, but it now pops and creaks when opening and closing the laptop. I tend to just leave it open which defeats portability, but I do not trust that the repair is going to hold.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Don't Buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, but no 'Home' key. No 'Delete' key. No lighted keyboard. Many other negatives. Would not buy again.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello DavidP,
Thak you for sharing your feedback with us. We're sorry to hear that the Flex 5i Chromebook Plus has fallen short for you in some ways. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your Flex 5i.
First, regarding the keyboard, it does not feature the keys you mentioned as Google's design team dictates the layout of the keyboard. We have noted your comments on this and can share it, as it may be considered for future design improvements.
We hope that the information shared helps provide some insight and understanding that may improve your sentiments on the system.
Please don’t hesitate to leave us a note in the Q&A section of this product page to continue this discussion and to share any other details that you may have, as your satisfaction is important to us.
Best regards, Lenovo
Rated 4 out of 5 stars
good alternative to a Windows laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very quick and capable. Multitasks well, multiple pages open without slowing down. Good choice for student, or someone looking for a good option to a Windows machine
I would recommend this to a friend
Rated 5 out of 5 stars
Lenovo Chromebook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this Chromebook because 1) it was recommended by The New York Times Wirecutter service, and 2) because Best Buy offered it at an excellent price.
Honestly, I've used it only a few times, but so far so good. No complaints!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello, NealS. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i is working so well for you and appreciate you taking the time to share your experience.
Rated 5 out of 5 stars
Lenovo Chromebook Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We're very pleased with our Chromebook. It provides the exact software and functionality we require
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey MarshaR, thanks for choosing Lenovo! We are pleased to hear that you are very pleased with your Flex 5i Chromebook Plus, and we appreciate you taking the time to share this feedback with us.
Rated 4 out of 5 stars
happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
so far good. touch screen works well, good brightness
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi KathrynH, thanks for choosing Lenovo! We're glad to hear that you are happy with your Flex 5i Chromebook Plus so far, and we appreciate you sharing your perspective and feedback with us.
Rated 5 out of 5 stars
Nice Chromebook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like my Chromebook. No needd to worry about paying for third party security
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi, thanks for choosing Lenovo!
We are happy to hear that you are really liking your Flex 5i Chromebook Plus, and we appreciate you taking the time to share this with us.
Rated 3 out of 5 stars
Beware: Inaccurate Description at Stores
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although the Lenovo Flex is a good budget chromebook, fast with an adequate display, I was not happy with the use of plastic for the frame or digital storage. I am replacing an Asus chromebook that would not hold a charge. It also had a plastic deck that eventually cracked on the lower corner of both sides from my wife and I passing the unit back and forth. The Lenovo has the same plastic deck with too much flexing. Also, I'm not a fan of digital storage. The description in all stores is wrong. Go to the Lenovo website for accurate specs.