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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 432 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Flex 5i Chromebook's touchscreen, ease of use, and long battery life. Positive feedback also highlights its performance and competitive price, particularly for light use. However, some users experienced issues with the hinge durability and found the laptop heavier than anticipated. Concerns were also raised regarding software compatibility and occasional Bluetooth connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 432 reviews
  • Rated 1 out of 5 stars

    A piece of crap.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 0 if I could. Bought this in January, 2024. By August the keyboard went out & now it won't even turn on. A piece of crap in my book.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CheryljB. We are sorry to hear that you are having trouble with your Flex 5i Chromebook Plus. To try to resolve this, we recommend contacting t Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review. Lenovo

  • Rated 2 out of 5 stars

    For very very basic use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, I should have done more research before I bought this. The Chrome OS is just meh.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear that your Chromebook Plus fell short of your expectations. You bring up a great point, as we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total ripoff. The Best Buy info says it has SSD memory. That is wrong, it's the eMMC junk. At that price it should have SSD. I did an online order to get the Cyber Monday price. Went to pick it up and discovered the problem. Best Buy would not do a price adjustment on a Chromebook that did have SSD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since day 1 it was stuck in tablet mode after 3 days I returned it -- the geeks had no answer. It was a bad experience with no apology!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Piff. We are sorry to hear that you have experienced an issue with your Chromebook leading to you returning it. In the future, should you encounter an issue with your Lenovo device, please reach out to our tech support team at this number: 800-426-7378, to work with a representative who may help by providing a solution. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Lacros disabled perhaps by lenovo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of hardware, however with lacros being disabled, I suspect by Lenovo. Does not work for me. Very disappointing. I returned it to best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very basic computer would rather hp for half the cost

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better then alot ive seen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact touch screen laptop. It dosent freeze or constantly have to be charged. I can use it all day without an issue. Runs all my school programs with no problems. Better then the school laptops they gove out. I give this a A+

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid Chromebook for an Affordable Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Chromebook overall. Likes - Good Keyboard - Great Screen resolution options - Sturdy build - Handsome pattern/design on the top - The Chromebook was snappy and did not get bogged down, even when I had dozens of chrome tabs open across multiple desktops & windows. - The 2-in-1 design is great. I found myself regularly using the device in tablet mode, which is much larger & more spacious than a typical tablet’s screen. Great for reading comic books. Dislikes - The battery life is decent for basic browsing however, any time the fans turn on, the battery drains really quickly. I was used to ARM based Chromebooks, rather than Intel based Chromebooks, so this was a surprise for me. - The screen is bright inside but a bit dim, especially outside or in rooms with lots of natural lighting (but that is pretty standard on cheap and mid-grade Chromebooks). For the price, especially when on sale, this is a superb Chromebook Plus model. So long as you are aware the battery life will typically struggle to hit that 10 hour advertised limit, this is a great purchase for anyone whose work flow revolves around a browser or Android apps.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Dizzy. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus meets your needs well, and we appreciate your feedback and for taking the time to share your experience. Lenovo

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good specs, reasonable price, easy to use, and I'm a long time user of Lenovo products. Loving it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect for studying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super happy with the laptop. Fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Lenovo laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this product is good for light use for the price. There is no delete button nor cap lock button. I don’t like that. Therefore I would not recommend for a heavy user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good laptop. Practical for everyday use. Good for a college student.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AdrianB, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook has been good for your use, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook- very easy to set up and easy to use. Did a lot of research on Chromebooks before making this purchase. Bought on sale - great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Build Quality, Fantastic Screen, Love It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is crisp, bright, and very high resolution. This is as nice as any Windows PC and to me is top-of-the-line in terms of Chromebooks. Lenovo's build quality shows through here. When tilting the screen back into tablet mode, nothing about the construction feels flimsy or plastic (like it would break). The keyboard has that great Lenovo feel as well, and the trackpad is not a pain in the butt to use. Study, solid, but lightweight. I would HIGHLY recommend this Chromebook to anyone who is looking!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for a great price. I've been using Chromebooks for years. This one is amazing... plenty of speed and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook For Middle School

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for BYOD for a middle school student. Easy to set up. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Chromebook.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive Chromebook with good battery standby.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SaiP. Thank you for choosing Lenovo! We are glad to hear that your Chromebook Plus is working excellently for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. It runs quick and smooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Palm recognition is super annoying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that would allow me to more-so use it as a tablet, but I liked that this also had the keyboard built in so I could use it as a laptop. Since I was planning to mostly use it for school as a tablet for notes and doing questions, I didn't need any crazy features. Once I got it, the key immediately broke to the point where they completely replaced it, which I was very appreciative of. Once I started using it as a tablet, I noticed that it would read my hand and the pen, which would just end with me making the screen bigger/ smaller due to it trying to read both my hand and the stylus. I can't find anything online that'll allow me to turn on/ off palm recognition, which I find annoying. There are also not many options to find a hard shell to protect the keyboard when in tablet mode, which is another of my concerns since a key broke so quickly on me. If I was able to turn off palm recognition this Chromebook would honestly be perfect. But since I'm not able to touch the screen at all with my hand when writing, I find it annoying and pointless to use as a study object.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best place to find your products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally liked the customer service they have there, as well as the ease of purchasing a product. On the other hand, I loved the product I bought, it is everything I was looking for.

    I would recommend this to a friend