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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 432 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Flex 5i Chromebook's touchscreen, ease of use, and long battery life. Positive feedback also highlights its performance and competitive price, particularly for light use. However, some users experienced issues with the hinge durability and found the laptop heavier than anticipated. Concerns were also raised regarding software compatibility and occasional Bluetooth connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-432 of 432 reviews
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Low quality hinges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinges of this Chromebook started to break after 3 months of light use (2-3 times as week). Very poor quality in the hinges. I contacted customer support and they did not want to take liability, forcing me to go to Geek Squad and pay more for an accidental warranty.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Julian. We are sorry to hear that you have encountered an issue with your Flex 5i Chromebook Plus and that your warranty claim was denied. This Flex 5i, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. We appreciate you taking the time to share your perspective and feedback with us. It has been noted and we will investigate the matter further. Lenovo

  • Rated 5 out of 5 stars

    Chromebook purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Lenovo Chromebook, small size was just what I wanted and it's a nice weight.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MaryR. Thank you for choosing Lenovo! We are glad to hear that you love your Flex 5i Chromebook plus and that it satisfies your wants. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Was solid replacement for my former laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, I bright and sturdy. I edit phots and this works great for it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook meets your needs well and we appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I wanted, earlier than I expected and received excellent, professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Great machine for a great value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst Laptop to Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop always delays numbers, backspace and slow on typing, Repeats what you don't want it to! Skips pages while your typing and need to start all over!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Audrepat,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 5i Chromebook Plus. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.

      To start, we recommend attempting a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components and may resolve the input issue.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it’s just what I wanted. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. I purchased this for my granddaughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Chromebook, It meets all of my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liveee this computerrrrrrrrrr!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy somewhere else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop online to pick up in store and I had the most awful experience. No help at all from store staff or Best Buy corporate customer support. It was truly a nightmare.

    No, I would not recommend this to a friend