Customer Ratings & Reviews

This is the slowest computer ever. My 10 year old computer performed better. As a new computer, this computer is inferior. I expected a faster computer, but I didn't receive one.

Computer was completely unable to turn on. It smelled like burnt plastic. I own 3 other Lenovo computers it has been several weeks in repair. Hope to have it back soon

I understand a refurbished item is that’s been used already. My problem is that the system is always frozen.

Had problems from the start,1st one defective, had to go to another store to get 2nd one, once again no good, went with a Dell instead.

The Computer failed or was unable to start up after only 30 days of use. Fortunately I was able to return it for a refund to Best Buy .

The worst computer I have ever purchased. Never had a computer die.

This is my first PC that is designed for gaming and i am in LOVE!! it has a super sleek design and the tempered glass is.... just beautiful. Sexiest PC I've owned. and it runs like a dream. I've had zero issues with the performance.

Very slow and kept freezing up. I brought this one back and purchased an HP.

It sucks and their support sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Don't purchase this product. I wish I hadn't. Poor quality.

My wife got me this computer for Christmas and a RX 550 graphics card to play video games. I have used this computer non stop now with no issues at all. I am in to video editing and lightweight gaming. When I am done making videos, I burn them off with the dvd burner that it came with and they come out great. I am big in to first person shooter video games like Doom and this computer combined with the RX 550 graphics card that they have on the shelf is a great combo! My games play very well with no glitching or locking up. I am not really in to prebuilt computers, but this little tank gets the job done!

A big selling point for me was the clean and attractive design. I liked the fact that the front cover hides the front USB ports but upon inserting the USB receiver for my wireless mouse, I found the door won't close. Now I need to consider buying a USB hub. There are only 2 USB ports in the back with this model.

I bought this for the sole purpose of creating VM's to run Database Software. So far so good. I have a few slight issues : it's pretty warm. So far, no errors thrown or any major shutdowns, but it tends to run hot from my own observation. Also, Lenovo makes you jump through hoops to get to the BIOS. Other than that, I have had no real complaints. It seems to have enough memory to support what I needed for school. So no frustrations there!

I've had the unit for arround 2 weeks with no complaints, outside some fan noise, I was wondering though, Does this unit support NVME i'm thinking about adding an extra M.2 drive.

This computer was bought in December, and by mid December the hard drive was no longer turning on. We took it back to Best Buy, Geek Squad replaced it, we brought it back in February and it wouldn't turn on. Eventually Best Buy sent it back to Geek Squad for another hard drive and motherboard. We brought it back this week, would not turn on. Brought it back to Best Buy, they would not replace the lemon, so the sent it back to Geek Squad for what will be the 4th hard drive on a computer that has been used for a total of 20 minutes. I have never had so many issues with a computer, or such difficulties with trying to return a product that does not work. TL;DR: Geek Squad has had computer longer than I have it is not fixed after 3 months.

Has been greAt no issues wife uses it for work and we have 1 gig internet and it performs great

After setting up this desktop, I noticed that with each reboot the clock reset 12 hours and 2 minutes fast. Had to go into the BIOS to set the clock. Not sure what will happen when DST occurs - will I need to go back into the BIOS? Initially had trouble pinning apps to the Start menu - finally got this to work (at least most of the time - occasionally it still reverts back to a previous configuration when rebooting). Then, I noticed that the system hangs frequently at random times - some days worse than others. Finally got tired of this and researched what might be the cause. Swapped out my mouse & disabled all my Chrome extensions, just in case either if these were the cause - NOPE. Found & cleaned up some event errors, so now we will see if that eliminates the freezes. If not, this thing is going back to Best Buy. Works great when it is not hanging/freezing, but absolutely no one should have this much trouble with a brand new PC. Very unhappy - worst experience ever.

It's an OK PC if you're not planning to do much with it. I had a ton of issues with this thing freezing up, restarting on it's on, blue screens, etc.

Does it come with a mouse and keyboard because in the pictures it says devices sold separately but in the included part its says that there it is. So whats what.

It shuts down after only 10 minutes of playing The Sims 4. Also the fan is very loud.