Customer Ratings & Reviews
- Model:
- F0FA008GUS
- SKU:
- 6476239
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the large, clear touch screen and the ease of use as significant advantages of the IdeaCentre AIO 5i 27". Many also appreciate its attractive design and competitive price. However, a recurring concern centers around performance issues and instances of the system freezing. Some users also reported problems with the mouse and wireless charger.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Price
New Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, easy to use. Great price! Easy to use!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaCentre 5i 27 All-In-One System. We are pleased to hear that the value, ease of use and performance of the IdeaCentre 5i 27 AIO meets your computing needs so well.
- Cons mentioned:Freezing
Unreliable at best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works great…when it works. The computer randomly freezes up. Resulting in unresponsive mouse, keyboard, and touchscreen. There is no way to resolve it other than forcing a shutdown by holding down the power button. I wish I had researched this purchase more thoroughly. It looked great in the store and I am pleased with the performance, but the random freezing is intolerable.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you have experienced this issue with our product. We recommend that you check for updates in the Windows Update tab in the left menu in the setting application and in Lenovo Vantage under the device tab to see if this resolves your issue. If your problem persist, we recommend that you contact Lenovo Tech Support at this number for additional help: 877-453-6686.
- Cons mentioned:Performance
Worst Computer ever!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Lenovo computer on Friday, October 21st and the next day the computer completely froze. I had to restart the computer to make it work. Two days later, the computer froze again. I called Lenovo and they were no help at out. Everything they told me to do I had already done it the day before. Please don't waste your money purchasing this computer. Back to the store it goes, and I will be purchasing a Dell or HP. No more Lenovo brand for me.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. To correct the system freezing issue you are having first, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support for additional help. Let the Lenovo Tech Support Specialist know the troubleshooting steps you have already taken. Call at: 877-453-6686.
Crackling sound from speakers once a day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and two weeks later I noticed that it would make crackling sounds from the speakers and I would have to start the computer over again. I bought 3 years extended warranty and when I took it back to Best buy for repair, the gentleman suggested that I buy speakers from them. I said well, that will not fix the problem. I need the problem to be fixed. What good is it to buy their extended warranty insurance plan if they don't want to fix the problem. The crackling sound from the speakers occurs once a day randomly. Does anyone else have this problem?
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS. Check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Pros mentioned:Ease of use
Would buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance. We bought four of these for our shop. Very pleased with easy set up.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaCentre 5i 27 All-In-One Systems for your business. We are pleased to hear that the easy setup and performance of the IdeaCentre 5i 27 AIOs meets your business computing needs so well.
Cannot run 3 monitors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works fine, but I bought this computer specifically because a best buy rep told me it would run three monitors, and that is NOT the case.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS, supports up to 2 independent displays via native display and 1 external monitor; supports external monitor via HDMI; the IdeaCentre 5i 27 AIO also can work as standalone monitor via HDMI (HDMI in) connection on this model.
Freezes Several Times Each Day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great BUT becomes unresponsive, needing restart several times each day.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i 27 All-In-One system. This is an extremely fast configuration, with Windows 11 factory installed. Be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Lenovo IdeaCenter all in one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid $1000.00 Dollars for this computer. 6 months after owning it the touch screen quit working. 7 days after 1 year warranty was up motherboard fried, Never Again with Lenovo
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaCentre 5i 27 All-In-One System, model number F0FA008GUS, has been available for sale since: 2021-10-05. Your manufacturer's warranty should still be active for this model number. We recommend you contact lenovo Tech Support for help with your issues at: 877-453-6686.
