Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 289 reviews
(289 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.0
Rating 4.0 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what I wanted small and easily portable
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi CarolM, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is an exact fit for your wants and needs. We appreciate you sharing your experience and feedback with us.
Rated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love is súper good and i like for start the pc .
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DoralmysJ, thanks for choosing Lenovo! We're thrilled to hear that you are loving your IdeaPad, and we appreciate you sharing your experience and feedback with us.
Rated 5 out of 5 stars
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device for the price. I own two of them.
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, SamiK. Thank you for choosing Lenovo! We are glad to know that your IdeaPad has been excellent for you, and we appreciate your time taken to share your experience and feedback with us.
Rated 5 out of 5 stars
Easy use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice first laptop for my son. Easy use…………………………..
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, KiaraE, thank you for choosing Lenovo! We are pleased to hear that it works nicely for your son, and we appreciate you taking the time to share your perspective with us.
Rated 1 out of 5 stars
Latest Windows update takes up lots of disk space!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I had high hopes for this laptop after seeing the great reviews, but I was wrong. I was told by an associate that keeping Windows 11 in S mode reduces the amount of disk space used. That is not true. Takes up the same amount of space when not in S mode. A word or caution, the new Windows 11 24H2 update eats up an additional 20GB of disk space so that means you won't be able to do very much on it after the update (add apps, files, etc.) I am much better off with my other PC running Window 10 which takes less space. Sorry Lenovo and Microsoft, but you need to be more transparent on Windows updates and the space required.
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, scooter0886. We're sorry to hear about your displeasure with your IdeaPad 1. We have noted your feedback and will investigate the matter further. In the meantime, your IdeaPad does feature an SD card reader, and you can use it and other external storage options to optimize storage options. We appreciate you taking the time to share your thoughts with us.
Rated 5 out of 5 stars
Kk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this extra lap top for my daughter to play her sims games on it for Christmas
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Mskkk. Thank you for choosing Lenovo and what a nice gift! We hope that your daughter loves it, and we appreciate your time taken to share your experience and feedback with us.
Rated 2 out of 5 stars
Ok product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of lagging. Poor screen sharing especially when sharing audio.
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Kaam,
Thank you for sharing your feedback with us. We are sorry to hear that you have experienced an issue with your IdeaPad, and we'd like to work with you to try to improve your experience.
First, for context, this model IdeaPad is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks.
If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.
Please feel free to update us regarding this.
Best regards,
Lenovo
Rated 1 out of 5 stars
Fail right out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes part way through the setup process. I tried restarting setup three times, but it always freezes at the same point. I will bring back to Best Buy to exchange for another one today, but I’m concerned that quality control at Lenovo might be a bit sketch.
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MagNutMan. We're sorry to hear that you encountered this issue with your IdeaPad leading to you returning it. In the future, should you encounter as issue with our product, please contact Lenovo Support so we can help. We appreciate your time taken to share your experience with us, and we hope that you choose our products again in the future.
Rated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this for a college student! It’s very slow
This review is from Lenovo - IdeaPad 1 14" HD Laptop - Intel Celeron N4020 2019 - 4GB Memory with 128GB eMMC Storage - Abyss Blue
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TriciaW, we're sorry to hear that your IdeaPad has fallen short for its purpose. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.



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