Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 5026 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of use, lightweight design, and usability of the IdeaPad 1 14" Laptop. They find it to be a good value for the price, easy to navigate, lightweight, and suitable for basic tasks like schoolwork. However, customers have concerns about its slow performance, limited storage space, multitasking capabilities, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,026 reviews
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars. Good value. Easy to use. Would recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptop. We are pleased to hear that the value and performance of the IdeaPad 1 14 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for browsing the web . Great bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Lenova

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to use seems to work well speed is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these for my Grandchildren for Holiday gifts. So far; no complaints!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level Lenovo IdeaPad 1 14 laptops for your grand children. We are pleased to hear that the IdeaPad 1 14 Laptops are working out so well for your grand children. Lenovo

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Awful laptop, do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful laptop, tried to like this product, but it was incredibly slow and impossible to use. Would overheat and slow down when trying to stream YouTube at 720p/1080p. Poor ventilation too, had to return it before return period was up, it was actually that bad. Didn't have high expectations, but still, basic web browsing was impossible, screen quality and angle also was awful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Not good for business use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow computer. Ideal for a surf internet and email situation. Bought two for company use and have complaints on the performance.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as I needed it to. Great price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop with a good price a good brand too i love it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 laptop. We are pleased to hear that the value and performance of the IdeaPad 1-14 meets your computing needs so well. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 2 out of 5 stars

    Just OK, don't get if needed for home schooling

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need something for home schooling, like we did cuz, you know, don't buy this one. Because it is Win10S, you can't use Zoom without removing the protections inherent in 10S. But, it also falls short for using MS Teams. The processor is only 1.6gHz which is the floor of what is recommended for Teams. It works well for one-on-one meetings. But if you have a full class or even a 6 person meeting, it will be *incredibly* slow to respond to anything you do -- un/muting, chat, entering/exiting a meeting.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 4 out of 5 stars

    It's a laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Starts up ok, not the fastest in the world but not bad for price

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good little laptop for the price. It is kind of slow

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chrome book thus far for the price. Very easy to use

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1 14 Laptop, model number 81VS0001US ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and easy to use and would definitely buy again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1 14 Laptop, model number 81VS0001US. We are pleased to hear that the IdeaPad 1 14 is working out so well for you. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 4 out of 5 stars

    Good Utility Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price! Nothing fancy, and Windows 10 in S mode sucks for me. Yet that is fixable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1 14 Laptop ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted at the price I could afford

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 Laptop, model number 81VS0001US. We are pleased to hear that the value and performance of the IdeaPad 1-14 meets your computing needs so well. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Needed somet hi ong to work with

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for what it worth. can not beat this item and price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and smart features, price was very reasonable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1 laptop. We are pleased to hear that the value and performance of the IdeaPad 1 meets your computing needs so well. Lenovo

  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Wrong Choice buy on line

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Disappointed. Purchased In emergency on line due to quarantine and work at home. Wish I could trade it in on better unit.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Kids love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for multiple kids that are in school to learn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter laptop. Worked well during online schooling during the pandemic. Fast shipping

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo