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Customer reviews

Rating 3.7 out of 5 stars with 5026 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of use, lightweight design, and usability of the IdeaPad 1 14" Laptop. They find it to be a good value for the price, easy to navigate, lightweight, and suitable for basic tasks like schoolwork. However, customers have concerns about its slow performance, limited storage space, multitasking capabilities, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,026 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and perfect size. I definitely recommend it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nice smooth great price exactly what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep was knowledgeable and I am overall satisfied with with computer so far

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptop, model number 81VS009GUS. We are pleased to hear that the IdeaPad 1 14 meets your computing needs so well. Lenovo

  • Rated 2 out of 5 stars

    So cheap, so sad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for our daughter to do school virtually. We opened the package and started it up and quickly realized this was a big mistake. We returned this the same day and we opted to get an MacBook Air instead. You get what you pay for, and with this very low cost computer, we got a very poor, slow laptop unfortunately. It crashed just trying to do a Zoom meeting. Thanks to Best Buy, they accepted this without the packaging and gave us 100% back towards our return.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price,brand,and quality.....

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing the Lenovo IdeaPad 1 laptop. We are pleased to hear that the value and performance of the IdeaPad 1 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a value paid for it! Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    School work

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get for 8 year old grandson for school work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing the Lenovo IdeaPad 1 laptop. We are pleased to hear that the value and performance of the IdeaPad 1 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for the price is not fast but it isn't slow.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 4 out of 5 stars

    Good enough for $200 laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my second grader on school work. Windows 10 is good for Microsoft family account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased many of these laptops for kids who are tackling online classes. They have been great! Only one out of 11 needed to be serviced in the first 8 months of use and we believe that was due to carelessness on the part of the user. It serves the purpose of keeping kids connected to school classes and assignments.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thank you for choosing the Lenovo IdeaPad 1 laptop. We are pleased to hear that the value and performance of the IdeaPad 1 meets your computing needs so well. We appreciate your loyalty to the Lenovo brand. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Needed somet hi ong to work with

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for what it worth. can not beat this item and price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Cons mentioned:
    Performance, Slow

    Rated 1 out of 5 stars

    return it if you can

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible computer..... very slow cant even serf the web without buffering...uggg

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 4 out of 5 stars

    Worth while

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong enough to do everything I need it to. Nothin fancy, but works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Simple Tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheap laptop to do some simple clerical tasks. Does the job, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product and good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good price!! I would recommend this.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1 14" laptop. We are pleased to hear that the IdeaPad 1 is working out so well for you. We appreciate your recommendation! Lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Don't BUY this at all!!

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, just wow. This is a laptop, and feels like one of the oldest technology I've had! This is 189$, I understand, but I want more with this laptop, this is so laggy!!! The speed, automatic, 0/5 stars! Takes around 10 minutes to load YouTube! The battery life is average, because 2 hours = 75%, not that bad for a kid, but hard for adults that work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It's great to surf the web

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money I love it. Would recommend it to anyone.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice little laptop

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop at an incredible price, deal can't be beat.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 laptop. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 4 out of 5 stars

    Good value for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value. Works best for everyday browsing and email

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop was a great bang for your buck!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for essential things to get you through everyday life as well as job searching.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo