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Customer reviews

Rating 3.7 out of 5 stars with 5026 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

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70%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of use, lightweight design, and usability of the IdeaPad 1 14" Laptop. They find it to be a good value for the price, easy to navigate, lightweight, and suitable for basic tasks like schoolwork. However, customers have concerns about its slow performance, limited storage space, multitasking capabilities, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,026 reviews
  • Rated 5 out of 5 stars

    great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school, good for the price. no number keypad, must have wifi no port to connect internet, or cd drive. However, as stated above item was purchased just for class.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his stereo..This was a good choice. The stereo sounds nice and looks good. I really recommend this stereo and the geek squad..Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this since August 6,2020 and this has already broke down.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear you are experiencing this issue with your Lenovo IdeaPad 1 laptop. We recommend reaching out to customer service at 877-453-6686 Lenovo

  • Rated 3 out of 5 stars

    unsure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unsure what to put yet-thank you for asking me to write a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what I need it for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home on a call center and needed a secondary computer to be able to plug into the call center remotely. I needed very basic functions and for the price this did the trick.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 Laptop, model number 81VS0001US. We are pleased to hear that the Ideapad 1-14 meets your computing needs so well. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product don’t have enough storage Good for beginners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses it to play minecraft and says it works great. She is actually pretty picky about what she plays the game on. Maybe I should have let her leave this review.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptop for your daughter. We are pleased to hear that the IdeaPad 1 14 is working out so well for your daughter. Lenovo

  • Rated 5 out of 5 stars

    Dependable laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for two year and it is still working it a good laptop it hasn't let me down yet .The best i laptop so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this laptop for my friend son for school and he love it

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Had to Return....Not Built for Virtual school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for slow web surfing only. I returned this item. Tried using it for virtual school for the kid and had to return it. It was def not built for that purpose. Surfing only. Videos were slow and some pages just would not load.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Idea Pad 1 14” Slow/ Zoom
      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). This model ships with a 300p webcam and microphone built in. Lenovo

  • Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just using it for school work and typing papers and checking emails. Light weight and fits in my bag. Was able to use it on a road trip and the battery lasted a long time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 Laptop, model number 81VS0001US. We are pleased to hear that the IdeaPad 1-14 is working out so well for you. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 3 out of 5 stars

    Good Childs laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and quality are kind of low but is good for a child's laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop, model number 81VS0001US, ships with a LCD w/LED Backlight (Anti-glare) screen, with a resolution of 1366 X 768 (HD) and a brightness level of 220 nits. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 5 out of 5 stars

    Small and Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband who only gets on the internet. The screen is smallish but so far he likes. It took a little while to download all the updates, but no problems so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 laptop for your husband. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Terrible!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Do not waste your money! I personally bought this for online college it’s slow and takes forever to set up. I personally recommend HP laptop. It’s faster and more sufficient.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop, model number 81VS0001US, ships with Windows 10 S-Mode Operating System, which provides both audio (through Cortana) as well as on-screen, step by step setup instructions for Windows 10 S-Mode. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase. Easy to use, the letters on the keyboard are big enough. And easy to see the letters due to the back ground of the keyboard. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is Great! The Price was Great and I use it for almost everything & havnt had a problem with this product yet for me to knw but for the price u cnt beat it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptop. We are pleased to hear that the IdeaPad 1 14 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great consultation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the consultant and bought on the spot. He made a great impression with his knowledge and showed me why Best Buy is a great source for apple products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was for my mom for just her everyday YouTube use nothing more, nothing less but it takes time to load everything you're trying to access. I don't blame best buy, I blame the specifications that was already in said laptop

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit slower than I expected but again you get what you pay for

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Three months in and it’s bricked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for work. Simple word processing and email checking. It was unable to even load emails in under 5 minutes. Performed a system recovery and now it is locked in blue screen and restart cycle. Don’t buy this, or Lenovo. Junk

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your lenovo IdeaPad 1-14 laptop. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. Since you can not boot the computer, this system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the Micro-SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo