Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 5026 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of use, lightweight design, and usability of the IdeaPad 1 14" Laptop. They find it to be a good value for the price, easy to navigate, lightweight, and suitable for basic tasks like schoolwork. However, customers have concerns about its slow performance, limited storage space, multitasking capabilities, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 5,026 reviews
  • Rated 5 out of 5 stars

    Great purchase!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It’s quick, efficient, and has so many options for computing documents or anything computer based!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1 14 Laptop. We are leased to hear that the IdeaPad 1 14 meets your computing needs so well. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 5 out of 5 stars

    Hoping it's great - but not sure yet....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping it is exactly what I expect it to be - it is a Christmas gift and I haven't given it to the person yet...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TWD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't gotten the product yet, but I'm sure it will be fine. Is a birthday present for my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet replacement

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to replace a failing Chromebook. Perfect fit. Works as good and has replaceable parts when it starts to fail.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Windows 10 S-Mode Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 5 out of 5 stars

    Serve it’s purpose

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for online school so far so good she has not complained and it’s so light weight

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level Lenovo IdeaPad 1 14 Laptop, model number 81VS009GUS,for your daughter. We are pleased to hear that the IdeaPad 1 14 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop bought it for my son doing quarantine for his schoolwork it’s been almost 2 months and no issues and he loves it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 laptop, model number 81VS0001US, for your son. We are pleased to hear that the IdeaPad 1-14 laptop is working out so well for your son. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 5 out of 5 stars

    Good product. Great price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price paid. It does everything a more expensive laptop would at a more affordable price point.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level Lenovo IdeaPad 1 14 Laptop. We are pleased to hear that the IdeaPad 1 14 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Really nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't a cheap computer for summer college classes and this is a really nice computer. Big keyboard keys. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my son who is 9. Wanted one for Christmas and it was priced perfectly!! Simple enough for him to play on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive laptop that was worth well more than what we paid for it. I got it for my son for Christmas.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slower than a snail riding a turtle

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop could hardly open my email let alone do anything work related. Incredibly slow and buggy even after updates and deleting bloat-ware. Returned it after a week.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop, model number 81VS0001US, ships with just two adware programs, a 1-year subscription to Microsoft Office 365 (as part of Windows 10 operating system, a $69.00 value), and a 30-day trial of McAfee virus protection. Lenovo computers ship with one of the cleanest factory software installs within the consumer computer industry. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. Lenovo

  • Rated 5 out of 5 stars

    Laptop computer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer came in handy. It works awesome. Couldn't have had a great pc like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for myself and I love it. I mainly use it for my art and recording music. A good quality purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrades for the $$$

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded this computer from our old one. For the same amount of money has a lot more features for A discount laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. Just type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 5 out of 5 stars

    I love my computer!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer, I work with video editing and I am a photographer, the computer is light and very nice I recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Poor performance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my kids for homeschool learning. It’s super slow, it takes a long time to load, and now that I’m working on my masters the apps will not work at all.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop, model number 81VS0001US, will boot from off to the Windows 10 Desktop in less than 20-seconds. If you are getting slower boot times, Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    It’s a great computer for a beginner.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8 year old son who has been home schooling due to COVID. It’s very fast and great quality for the price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop for your son. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 5 out of 5 stars

    Workable

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that this laptop works great for small projects! Nothing major but it’s an amazing tool for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great impulse purchase

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought during a Black Friday sale because of low price. Glad I did, my son used it for online classes due to COVID-19.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 1 14 Laptop, model number 81VS0001US. We are pleased to hear that the IdeaPad 1 14 is working out so well for your son. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 5 out of 5 stars

    Value for you hard earned money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for day to day use. Highly recommend for basic work a personal use. It gets the job done. Solid and reliable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 laptop. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo