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Customer reviews

Rating 3.7 out of 5 stars with 5026 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of use, lightweight design, and usability of the IdeaPad 1 14" Laptop. They find it to be a good value for the price, easy to navigate, lightweight, and suitable for basic tasks like schoolwork. However, customers have concerns about its slow performance, limited storage space, multitasking capabilities, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,026 reviews
  • Rated 5 out of 5 stars

    Lennovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a real estate agent and I got the laptop to study for my brokers exam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very quick graphics are awesome and love the light up keyboard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use it. Won't set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"m very dissatisfied. We can't use the computer. It keeps returning us to the initial setup screen and doesn't keep our time and location settings. We reached out for help to BOTH Lenovo and Best Buy and neither have responded. This purchase was a financial strain because we're both currently out of work because of COVID but it looks like we're going to have to hire someone locally just to use it so my husband can work from home. Thanks for nothing. Really not happy with the product or service.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the initial setup and activation of Windows 10. It is possible that resetting the computer back to original factory settings and starting the setup process again may correct the problem. Since you can not properly boot the computer, this system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the Micro-SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slowwwwww,can't print anything on hp laser printer even after switching out of win 10 a as stated by app download

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your printer working on the Lenovo IdeaPad 1 14 Laptop. We recommend you check with your printer manufacturer's website for the requirements and compatibility of your specific printer model with Windows 10. You may need to install Windows 10 drivers to the computer for the printer to operate properly. Follow your printer manufacturer's setup instructions for a new Windows 10 Laptop for your specific printer model. Lenovo

  • Rated 5 out of 5 stars

    My new lenovo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The purchase price and ease of picking up was superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with our purchases from bestbuy this computer works amazing!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1 laptop. We are pleased to hear that the IdeaPad 1 is working out so well for you. We appreciate your loyalty to the Lenovo Brand. Lenovo

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is satisfying. The durability is very impressive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 laptop. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 5 out of 5 stars

    lenovo lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great laptop for basic use light weight and easy to carry around

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptop, model number 81VS009GUS. We are pleased to hear that the IdeaPad 1 14 is working out so well for you. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it was kind of slow, but after a couple updates, it’s been perfect

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptop, model number 81VS009GUS. We are pleased to hear that the IdeaPad 1 14 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great little affordable notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to setup and easy to use. Bought it for the wife for homework and creative writing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 laptop for your wife. We are pleased to hear that the ease of setup and performance of the IdeaPad 1-14 meets your wife's computing needs so well. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 5 out of 5 stars

    Great computer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of memory,The video play's very smoothly,I might buy another one for the kid's.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Rated 5 out of 5 stars

    Awesome for just basic browsing and documentation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ideal for streaming but still a great laptop. I recommend for office or school use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 5 out of 5 stars

    My BestBuy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 11 years old niece, for homework and sometime play games

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 laptop, model number 81VS009GUS, for your niece. We are pleased to hear that the IdeaPad 1 14 is working out so well. Lenovo

  • Rated 5 out of 5 stars

    product review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it as a gift for my daughter for roblox she loves it great beginning laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap solution for school homework, and internet navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Idea Pad - Option for Remote Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well as a low-cost computer option for kids who are remote learning.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptop for your children. We are pleased to hear that the IdeaPad 1 14 meets your children's computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Syedalom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend my friends they this is very cheap price also awesome thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, fast and light laptop. It is really comfortable and great to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DFNJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and great for my 6 year old daughter to use, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandkids have a lot of fun with it they just enjoy the heck out of them

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptops for your grand children. We are pleased to hear that the IdeaPad 1 14 Laptops are working out so well. Lenovo