Customer Ratings & Reviews
- Model:
- 81VS009GUS
- SKU:
- 6359222
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 3.2 out of 5 stars
- Display
Rating 3.8 out of 5 stars
Customers are saying
Customers are satisfied with the price, ease of use, lightweight design, and usability of the IdeaPad 1 14" Laptop. They find it to be a good value for the price, easy to navigate, lightweight, and suitable for basic tasks like schoolwork. However, customers have concerns about its slow performance, limited storage space, multitasking capabilities, and occasional freezing issues.
This summary was generated by AI based on customer reviews.
Worthless junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this today. I cant even get on the internet with it. I have gig speed fiber in my brand new house and these thing can't even get 30mb download speed or 5mb upload speed. I feel like I'm back in the dialup days with this laptop. Its worthless. Entry level or not, this thing is a piece of junk! Steer clear of it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The entry level Lenovo IdeaPad 1 14 Laptop, model number 81VS009GUS, ships with 5G, 802.11ac frequency WiFi. It is backward compatible to older b/g/n (2.4GHz and 5.0GHz) frequency WiFi. If you are experiencing connectivity issues and/or speed issues, first be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers up to that latest version. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
SCAM, NO OFFICE SUBSCRIPTION. MS claim invalid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SCAM, NO OFFICE SUBSCRIPTION included. Microsoft claim the PC does NOT come with any Office Subscription. They also claim the bestbuy invoice is INVALID, b/c it did not specifically show Office 365 subscription included. Will be returning this, waste of time.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 1-14 laptop, model number 81VS0001US, ships with a 12-month subscription to Microsoft Office 365. Just activate Windows 10, then activate Microsoft Office 365 Trial and the trial period extends from 30-days to 12-months for this model number. No other activation key is needed. If you continue to have issues, we recommend you call Lenovo Tech Support for help at: 877-453-6686.
“I Wouldn’t Pay $800 For A Laptop”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That’s what my friend said when I told him I bought my laptop HP Envy for $800. He said he bought a Lenovo at Bestbuy for $199. I informed him it all depends on what you’re doing on the computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use.
Didnt work!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer set up than nothing worked. Not edge, not chrome, everything kept getting stuck. Horrible waste of time and money. If you sell it, it should work at the very least.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 1 14 Laptop. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was given to me by a friend for my child. But even a child cannot work on it; it is very slow.
No, I would not recommend this to a friendLost my money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was ok but the second one only lasted one year!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 1-14 laptop, model number 81VS0001US. This model has been available since September, 2019. We recommend you call Lenovo Tech Support for help with your specific issue at: 877-453-6686.