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Customer Ratings & Reviews

Your price for this item is $183.99
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The comparable value price is $229.99

Customer reviews

Rating 3.7 out of 5 stars with 5026 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of use, lightweight design, and usability of the IdeaPad 1 14" Laptop. They find it to be a good value for the price, easy to navigate, lightweight, and suitable for basic tasks like schoolwork. However, customers have concerns about its slow performance, limited storage space, multitasking capabilities, and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,026 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my daughter. Bought for when she was having to do virtual school. Laptop is quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How Can BestBuy Sell This?!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this only for zoom meetings and it is terrible quality. The camera picture quality looks 280p! The 3.8GB of usable ram makes this almost unusable because everything takes up to 5 seconds or more to load. Bare in mind I took this off Win S mode but that was a mistake because it seemed to be running a tad faster with S mode enabled but it wasn’t that much faster. What makes this worse is that I cannot return this because I lost the receipt but lesson learned. I got this on Black Friday for $119, not worth the regular price for sure!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A solid laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked the Lenovo brand and so far this one has not disappointed. I was a bit hesitant about an AMD processor, but I do not see any lag. A solid built laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Unbeatable Price for a Windows Lap.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low price you obtain nice track pad, good integrated keyboard, nice Hd screen. After removing all the unnecessary apps and optimizing windows configuration, This computer works fine to navigate on the web, work on MS office (1 Yr included). The web cam quality is very poor, Zoom works fine but your video will be blurry and low definition. Recommendation for Lenovo add a HD $11 web cam, and keep Windows 64bits clean, avoid any unnecessary background app. My typical run: Microsoft edge, Discord, zoom and Spotify.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Cons mentioned:
    Freezing

    Rated 1 out of 5 stars

    Crappy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a good purchase camera works when it wants to constantly freezes and needs to be restarted got it for my son to do third grade virtual School and the teachers very unhappy with it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear you are having this experience with the Lenovo IdeaPad 1 laptop. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available (and therefore certified by Microsoft) at the Microsoft Store. If you do not need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode . If you have switched out of S-Mode Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC” Then click on "Get Started" and follow the on-screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-668 Lenovo

  • Rated 4 out of 5 stars

    Good product. Very useful in what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable product Had a kettle problem installing Webroot security app. Because of creating an account and passwords. Bought another security app that works fine. I am pleased with my new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    exceptional use for beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performance is better than the company's modesty of overall capabilities and value with having lots of aftermarket parts required or servicing with no one there to help you get the choice.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    good if speed is not of the essence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen but speed is slow. .Good for Apps

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for basic needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought Lenovo laptops in the past and as a basic office task laptop, this one definitely will deliver. Not for gaming or anything that demands more.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a great price. The screen is 14 inches so not a hard time seeing on this one. Nice for home use for minimal amount of work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 Laptop, model number 81VS0001US. We are pleased to hear that the value, features and performance of the IdeaPad 1-14 meets your computing needs so well. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Didn’t need anything fancy, but this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO SLOWW!! No matter what it is I‘m doing, everything always lags so horribly. Already reset the whole thing once and I honestly don’t even see where that worked. This is literally day one of use and it is making me want to tear my hair out. Very frustrating!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light and easy to use. It is great for what I needed it for at work. The screen is not too small and it fits anywhere. I like it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 Laptop, model number 81VS009GUS. We are pleased to hear that the IdeaPad 1 14 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it as a gift for the nephew. I chose this because it is easy to use and compatible to all his files and downloads.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1 14 laptop for your nephew. We are pleased to hear that the IdeaPad 1 14 meets the computing needs of your nephew so well. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these when our twins graduated high school. They are sophomores in college now and these are still going strong!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry level, Lenovo IdeaPad 1 14 laptops for your children. We are pleased to hear that the IdeaPad 1 14 is working out so well for your children. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 2 out of 5 stars

    Wrong type of laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had asked the employee about downloading The Wizard101 game and he said it should be fine. Well it will not download it, I don't want to download anything else for the fear of it not working. It comes up with needing to remove a program in order to download the game, but that the program is essential for the laptop, and not allowed to re-add it after being removed. I specifically told the young man that I wanted a laptop to use when I send in my Dell in to be repaired, a Dell Inspirion 15 I purchased from your store. I'm not happy with this. Employees need to research before Assuming that unknowing customers TRUST their answer.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The entry-level, Lenovo IdeaPad 1 14 Laptop, model number 81VS009GUS, ships with the Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode Lenovo

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Light and awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Great for email and research. Would not reccomend for gaming. But love it for convenience and easy to carry from meeting to meeting.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 1-14 laptop, model number 81VS0001US. We are pleased to hear that the features and performance of the IdeaPad 1-14 meets your computing needs so well. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Save your money & look at other price-comp laptops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow computer...it honestly takes a solid 30 seconds just to open up internet explorer or google chrome right out of the start from factory settings. I don't know what Lenovo has pre-loaded on this thing to make it run like it's from 1999, but there are WAY more computers in this price range that far outperform the Ideapad...steer clear of this laptop and look at non-Lenovo computers. I've seen Lenovo reply to a few people about how this computer is an "entry-level" laptop not made for running anything intense. But guys, it doesn't even boot up internet explorer or google! That's so unacceptable; I can't begin to imagine using the Xbox installed apps on it xD

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 1-14 laptop. This model ships with Windows 10 S-Mode, which should not take 30 seconds to load the Microsoft Edge Browser, compatible with Windows 10 S-Mode. If you have switched out of S-Mode to Windows 10 Home, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686 Lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Did not perform satisfactory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a large zoom meeting. Took 5 hours of upgrading itself. Good thing i decided to set ut up 1 day b4 the meeting. It worked but was too slow to allow me to take part in my meeting to my satisfaction. It would stop working at critical meeting points and need ti b rebooted. Each reboot would cost 5 to 10 minutes of meeting time. Best buy sales person said it would work fine and I'd b able to set it up in 5 minutes. Yeah right! I returned the computer. Best buy personal were difficult. They said I had to go home and reset wipe the disk b4 return. Really?!? Go home and come back later? Nothing on my recipe says I must do this!!! I want my money back for 2 hours of lost time!!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WORK FROM HOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the laptop to work from home and it's working out fine for me. It was a great price and I added a Monitor and i absolutely love this Lenovo.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids are having a fun time at school with this piece of tech...works very well...enjoying the quality...Lenovo has always stood the test of time...No issues at all with this product

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level IdeaPad 1 14 Laptop. We are pleased to hear that the IdeaPad 1 14 is working out so well. Lenovo