Customer Ratings & Reviews
- Model:
- 81VS009GUS
- |
- SKU:
- 6359222
Customer reviews
Rating 3.7 out of 5 stars with 5026 reviews
(5,026 customer reviews)Rating by feature
- Battery Life3.8
Rating 3.8 out of 5 stars
- Speed3.2
Rating 3.2 out of 5 stars
- Display3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are satisfied with the price, ease of use, lightweight design, and usability of the IdeaPad 1 14" Laptop. They find it to be a good value for the price, easy to navigate, lightweight, and suitable for basic tasks like schoolwork. However, customers have concerns about its slow performance, limited storage space, multitasking capabilities, and occasional freezing issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Slow
Rated 1 out of 5 stars
Extremely slow and frozen all the time!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same problem with some other reviewers. I got it for my 5th grade son for his distance learning. He was only using google classroom and some general internet browsing. It was extremely slow and frozen all the time. It was hard to even type words (there was a few second delay). I tried it for myself and I couldn't get any work done. Lenovo is supposed to be a good brand per Best Buy and I am wondering if my product was defective. Anyway, I returned it yesterday after struggling with it for a week.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 1-14 laptop, ships with Windows 10 S-Mode Operating System. Be sure the software you are using on the device is compatible with Windows 10 S-Mode. Google Classroom is not available in the Microsoft Store. If you switch from Windows 10 S-Mode to Windows 10 Home to install APPs not available at the Microsoft Store, be sure these APPs are compatible with Windows 10 Home and this computer's specific configuration. We recommend you check with the software publisher's web site for the APPs you are using, for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. If you continue having issues, we recommend you call Lenovo Tech Support for help with your specific issues at: 877-453-6686.
- Cons mentioned:Freezing, Performance
Rated 1 out of 5 stars
ThisLaptopSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop just to play on Facebook when I travel, It ran so slow I could never get a game to come up. Tried to check emails and laptop kept freezing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello we are sorry to hear you are experiencing an issue with your WiFi speeds. The Lenovo IdeaPad 1-14 Laptop, model number 81VS0001US, ships with 5G, 802.11AC frequency WiFi which is up to 3X faster than standard 802.11N WiFi. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This system is not meant for demanding tasks or multi-tasking . If you are experiencing slower than expected performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 4 out of 5 stars
Reliable brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop comes witha free year of Microsoft office which is amazing for the price. Functions well, my only complaint is that the screen is dim even at the brightest setting.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 1-14 laptop, model number 81VS0001US, ships with a LCD w/LED Backlight (Anti-glare) screen, with a resolution of 1366 X 768 (HD) and a brightness level of 220 nits. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value).
- Cons mentioned:Slow
Rated 2 out of 5 stars
Keep looking…
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display is really bad. Slow very slow Made very cheap. Bought it for my dtr during pandemic. Should’ve done better researching. But at the time ‘was all available and what I can afford
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great laptop for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What kindergartner needs. Laptop to do their homework? My 5yeat old niece! Uggh. She loves having her own laptop. So far so good. Does it’s job for her so Aunt Sam Is happy.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value).
- Pros mentioned:Price
Rated 5 out of 5 stars
Husband is happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently ordered a laptop for Best Buy and my loved is so much he wanted his own:) decently priced for exactly what we needed!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptops for you and your husband. These computers can continue running at their best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Cons mentioned:Slow
Rated 2 out of 5 stars
Skip this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shift key sticks, it runs slow, and honestly just not the best laptop I’ve ever bought. This is a brand new computer and we are already having issues. Buy an iPad instead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If you are having issues with your Lenovo IdeaPad 1 14 hardware, we recommend you contact Lenovo Tech Support for help at: 877-453-6686.
- Pros mentioned:Price
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't try it yet due that is a gift for my grandson i now he'll be happy when he open his present. Good price!!!
I would recommend this to a friend Rated 3 out of 5 stars
Not useful for much other than browsing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoped this would be powerful enough for a simple game like Minecraft but it just doesn’t have what it takes. As a way to browse the web and check email it works well. Would personally have returned this to purchase a more powerful laptop had my kid not destroyed the box when opening it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software/games you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software/games you will need to use.
- Cons mentioned:Slow
Rated 2 out of 5 stars
Slow for virtual classes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son needed a laptop for school online, so I found this in a good price. It is too slow. The image in Zoom app freezed and had an awful image resolution. Didn't work for us. I returned it and purchased Lenovo think pad.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use.
- Pros mentioned:Price
Rated 5 out of 5 stars
great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gift for my youngest daughter at Christmas and she loved it immediately. It was a great price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thank you for choosing the Lenovo IdeaPad 1 laptop. We are pleased to hear that the value and performance of the IdeaPad 1 meets your computing needs so well.
Rated 4 out of 5 stars
SunnySideUp
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice laptop for a teenager for school or adult for work, it is not a high end laptop so don't expect much, it is basic
I would recommend this to a friend- Pros mentioned:Easy to use
Rated 5 out of 5 stars
Simple to use and so convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was not only great in price but came with amazing features, very easy setup and is convenient in weight and size.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1-14 laptop, model number 81VS0001US. We are pleased to hear that the value and performance of the IdeaPad 1-14 meets your computing needs so well. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value).
Rated 4 out of 5 stars
The staff have very nice customer service skills
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love shopping ay Best Buy the staff were very helpful and friendly, I only waited a few minutes before someone came over to assist me with the purchase of my lab top.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Cons mentioned:Storage
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and does all I need. Storage isn't massive but this laptop 'bumps' around the Internet at a very reliable speed, Happy buyer!!!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1-14 laptop. This model ships with a 64GB solid state hard drive. The IdeaPad 1-14 uses 5G, 802.11AC frequency WiFi for fast connectivity. The Lenovo IdeaPad 1-14 laptop is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 64GB eMMC solid state hard drive, for quick access to files and programs. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. The Lenovo IdeaPad 1-14 laptop is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The Lenovo IdeaPad 1-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value).
- Pros mentioned:Price
Rated 5 out of 5 stars
Best Buy yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed and simplicity of this laptop is amazing for the price I paid. I would’ve expected it to be a lot more.
I would recommend this to a friend Rated 4 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did purchase this for my kids when they had to do online learning. It is easy to navigate and less buttons than a traditional laptop. I love that the keys is large.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad 1 14 Laptop for your children. You can keep this computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Pros mentioned:Easy to use
Rated 5 out of 5 stars
It's a laptop for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new best friend the computer dope easy to use how to get more in stock so that more people can buy it.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
impressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, fast and reliable. I was impressed with the features and the price. Thank you so very much...
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the entry-level, Lenovo Ideapad 1 14 Laptop, model number 81VS009GUS. We are pleased to hear that the IdeaPad 1 14 meets your computing needs so well.
- Cons mentioned:Storage
Rated 5 out of 5 stars
Perfect laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and decent laptop for normal work it doesn’t have much space but perfect for non professional world. I love it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thank you for choosing the Lenovo IdeaPad 1 laptop. We are pleased to hear that the value and performance of the IdeaPad 1 meets your computing needs so well.















